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CrowdStrike Falcon vs Microsoft Defender XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon's customer service is praised for prompt support but needs improvement in personalized attention and communication depth.
Sentiment score
6.3
Microsoft Defender XDR's customer support is mixed; user satisfaction varies by support package and representative expertise.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
It's critical to escalate SEV B issues immediately to a domestic engineer.
The technical support from Microsoft Defender XDR has been disappointingly slow.
 

Room For Improvement

Sentiment score
4.9
Users highlight needs for better dashboard, integration, performance, reporting, threat detection, pricing, and support in CrowdStrike Falcon.
Sentiment score
5.0
Microsoft Defender XDR needs faster scans, better AI, UI simplicity, improved integrations, clearer visibility, and enhanced threat intelligence.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
Some inconsistencies exist between blades, which could be improved for a more seamless user and UI experience.
 

Scalability Issues

Sentiment score
8.0
CrowdStrike Falcon is cloud-based, highly scalable, supports numerous endpoints, and easily adapts to businesses, ensuring extensive protection scalability.
Sentiment score
7.9
Microsoft Defender XDR is praised for scalability, efficiently managing global endpoints with its cloud-first architecture, despite minor challenges.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
It is suitable for enterprise-level deployment but has room for improvement.
 

Setup Cost

Sentiment score
7.2
Enterprise buyers find CrowdStrike Falcon's robust security services offer great value despite slightly higher pricing compared to some alternatives.
Sentiment score
5.4
Enterprise users find Microsoft Defender XDR pricing reasonable for its features, valuing integration with Microsoft products despite some additional costs.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Licensing is somewhat confusing, particularly when presenting our pitch decks to stakeholders and leveraging key features in premium SKUs, but we managed with some assistance from Microsoft.
 

Stability Issues

Sentiment score
8.2
CrowdStrike Falcon is stable and reliable, effectively managing endpoints with minimal issues, though minor update bugs may occur.
Sentiment score
7.7
Microsoft Defender XDR is highly reliable and stable, with occasional issues resolved promptly for a smooth user experience.
The services within our ecosystem have been reliable, meeting their SLAs.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
 

Valuable Features

Sentiment score
8.2
CrowdStrike Falcon offers comprehensive endpoint protection with real-time threat intelligence, minimal impact, AI-driven detection, and 24/7 monitoring.
Sentiment score
8.6
Microsoft Defender XDR integrates across platforms, offering threat detection, management, and automation, valued for ease of use and security.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
From an attack chain perspective, Defender XDR handles phishing and spam emails easily, while Defender for Endpoint manages endpoints effectively.
It's because endpoint management is my primary focus, and this feature integrates well with my other skills.
 

Categories and Ranking

CrowdStrike Falcon
Ranking in Endpoint Detection and Response (EDR)
1st
Ranking in Extended Detection and Response (XDR)
1st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
122
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (3rd), Identity Management (IM) (6th), Threat Intelligence Platforms (2nd), Active Directory Management (2nd), Attack Surface Management (ASM) (1st), Ransomware Protection (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (2nd)
Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
5th
Ranking in Extended Detection and Response (XDR)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
95
Ranking in other categories
Microsoft Security Suite (2nd)
 

Mindshare comparison

As of December 2024, in the Extended Detection and Response (XDR) category, the mindshare of CrowdStrike Falcon is 21.3%, down from 22.7% compared to the previous year. The mindshare of Microsoft Defender XDR is 9.8%, up from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.
Gabor Nyerd - PeerSpot reviewer
Includes four services and four products, which can help organizations a lot
We found that sometimes integrations work, but testing them can take some time. Sometimes, configurations take much longer than expected. We have a configuration in place that needs to be synchronized with another server. However, the servers are four hours apart, so this can cause delays. In general, I believe that the time it takes to configure and test a service should be shorter. Sometimes, it can take a couple of hours to test a single configuration setting. Other times, it is only ten or fifteen minutes, which is normal. However, sometimes, even immediate actions can be triggered by configuration changes, and some settings can take up to eight hours to complete. I believe that this time can be improved. Microsoft is making a lot of improvements to its services in a short period of time. This is a good thing, as it means that the services are constantly being updated and improved. However, it can be challenging for customers to keep up with the changes. For example, a customer may read about an update, understand it, and share it with their colleagues and boss. However, it may take days or weeks to test the update and get the necessary approvals. This can be especially challenging for large customers with many users or machines. In some cases, Microsoft may change a service before the customer has had a chance to implement the previous update. This can be frustrating for customers, as it means that they have to constantly learn new things and adjust their workflows. On the one hand, it is important for Microsoft to keep updating and improving its services. This helps to ensure that the services are meeting the customers' needs and that they are staying ahead of the competition. Microsoft should also be mindful of the challenges that these changes can create for customers. One way to address this challenge is to provide customers with more time to implement changes. Microsoft could also provide more information about upcoming changes so that customers can plan ahead. Ultimately, Microsoft needs to strike a balance between keeping its services up-to-date and providing customers with a smooth transition to new features.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
17%
Financial Services Firm
10%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What is your experience regarding pricing and costs for Microsoft 365 Defender?
The pricing is a little high, however, it is on par with other competitive tools in the market.
What needs improvement with Microsoft 365 Defender?
Microsoft could improve on threat hunting and build more on threat detection and handling. The cybersecurity and cloud security posture features are a bit lesser than standard security products.
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Overview

 

Sample Customers

Information Not Available
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about CrowdStrike Falcon vs. Microsoft Defender XDR and other solutions. Updated: November 2024.
823,795 professionals have used our research since 2012.