CrowdStrike Falcon and Microsoft Defender are both Extended Detection and Response (XDR) solutions that offer endpoint protection and threat detection capabilities. CrowdStrike Falcon is a standalone platform, whereas Defender XDR integrates seamlessly with Microsoft security products.
The summary above is based on 207 interviews we conducted recently with CrowdStrike Falcon and Microsoft 365 Defender users. To access the review's full transcripts, download our report.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
It's critical to escalate SEV B issues immediately to a domestic engineer.
The technical support from Microsoft Defender XDR has been disappointingly slow.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
Some inconsistencies exist between blades, which could be improved for a more seamless user and UI experience.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
It is suitable for enterprise-level deployment but has room for improvement.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Licensing is somewhat confusing, particularly when presenting our pitch decks to stakeholders and leveraging key features in premium SKUs, but we managed with some assistance from Microsoft.
The services within our ecosystem have been reliable, meeting their SLAs.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
From an attack chain perspective, Defender XDR handles phishing and spam emails easily, while Defender for Endpoint manages endpoints effectively.
It's because endpoint management is my primary focus, and this feature integrates well with my other skills.
CrowdStrike Falcon provides endpoint protection and threat intelligence using a cloud-based platform for real-time detection and response. Its minimal impact on system performance and ease of deployment are key benefits along with advanced logging and reporting for compliance and forensic analysis.
CrowdStrike Falcon is known for its efficacy in identifying malware, ransomware, and sophisticated cyber threats. The platform's cloud-native architecture and advanced AI capabilities ensure comprehensive endpoint visibility and rapid response times. Users appreciate the lightweight agent and seamless deployment process, along with detailed reporting features. Integration with security tools and efficient customer support are essential features, although some users highlight high pricing, occasional detection delays, and challenges with integration. Frequent alerts and the mobile app's performance are areas for improvement.
What are the key features of CrowdStrike Falcon?
What are the benefits or ROI of CrowdStrike Falcon?
In industries like finance, healthcare, and retail, CrowdStrike Falcon is often used for critical security due to its robust threat detection capabilities. Financial firms value its rapid response and detailed reporting for compliance, while healthcare providers appreciate the minimal system performance impact. Retailers benefit from its comprehensive endpoint visibility and integration with other security tools.
Microsoft Defender XDR is a comprehensive security solution designed to protect against threats in the Microsoft 365 environment.
It offers robust security measures, comprehensive threat detection capabilities, and an efficient incident response system. With seamless integration with other Microsoft products and a user-friendly interface, it simplifies security management tasks.
Users have found it effective in detecting and preventing various types of attacks, such as phishing attempts, malware infections, and data breaches.
Watch the Microsoft demo video here: Microsoft Defender XDR demo video.
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