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Microsoft Defender XDR vs Microsoft Defender for Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
4.8
Microsoft Defender for Business customer service is generally good with quick online responses, but phone contact and efficiency need improvement.
No sentiment score available
 

Room For Improvement

Sentiment score
3.8
Microsoft Defender for Business needs better reporting, URL filtering, DLP capabilities, integration, false positive management, threat response, communication, and Mac support.
No sentiment score available
 

Scalability Issues

Sentiment score
8.3
Microsoft Defender for Business is highly scalable, cloud-driven, and successfully deployed on 20,000 endpoints with 2,000 users.
No sentiment score available
 

Stability Issues

Sentiment score
9.3
Users find Microsoft Defender for Business reliable and stable, appreciating its seamless integration, consistent protection, and minimal maintenance requirements.
No sentiment score available
 

Valuable Features

Sentiment score
7.9
Microsoft Defender for Business offers scalable, user-friendly security with strong EDR capabilities and integrates seamlessly with Microsoft 365 and Lighthouse.
No sentiment score available
 

Categories and Ranking

Microsoft Defender for Busi...
Ranking in Microsoft Security Suite
18th
Average Rating
7.2
Reviews Sentiment
6.7
Number of Reviews
8
Ranking in other categories
Endpoint Protection Platform (EPP) (41st)
Microsoft Defender XDR
Ranking in Microsoft Security Suite
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
89
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (5th)
 

Mindshare comparison

As of November 2024, in the Microsoft Security Suite category, the mindshare of Microsoft Defender for Business is 2.8%, down from 3.6% compared to the previous year. The mindshare of Microsoft Defender XDR is 5.2%, down from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite
 

Featured Reviews

Tim_Howard - PeerSpot reviewer
Provides good protection against viruses but support needs improvement
The product's initial setup phase wasn't too bad. The product's installation phase wasn't terrible, but it could have been good to club the things in the process, especially for the ones who are doing it for the first time, and it would be good if Microsoft offered users, someone, to talk to who knows the product. You will be gambling if you use Google for the tool because who knows if it really knows what Microsoft Defender for Business is all about. On a scale of one to ten, if ten is the easiest, I rate the setup phase as an eight out of ten. The setup phase was straightforward. As the tool was needed in a small shop, the solution's deployment was done in a couple of days. The solution was deployed in my company with the help of a small team of ten people. I had my head of IT help me in rolling it out in our company.
Desray Liu - PeerSpot reviewer
A time-saving and easy-to-integrate product that needs to offer a control center to users
As a part of Microsoft's attempt to reduce costs, there has been a direct cut down of the local technical support team. Sometimes, you have to use the technical support offered by Microsoft from other countries, but at times, we speak different languages, just like how people speak in Chinese or Mandarin, but there are still some differences between them. The front-line support from Microsoft has only limited technical abilities or access to their internal system. Sometimes, my company cannot even escalate an issue to Microsoft's senior team members. The support team of Microsoft is nice as they attempt to solve the problems together with you, but I believe that due to some cost-related issues, they don't have enough permissions. Sometimes, users might feel blocked when trying to connect with the support team. I rate the technical support a seven out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
7%
Manufacturing Company
6%
Retailer
6%
Computer Software Company
17%
Financial Services Firm
11%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
The tool's cost has been a little high, but I do not think it was terrible.
What needs improvement with Microsoft Defender for Business?
The tool's support is an area of concern where improvements are needed. I have had issues trying to get support or even trying to get to somebody. I often give up chasing the support and end up goi...
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What needs improvement with Microsoft 365 Defender?
The solution could enhance the threat Intelligence feature by making it more relevant to specific industries. Much of the threat intelligence information isn't directly applicable to our environmen...
 

Also Known As

No data available
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Overview

 

Sample Customers

Information Not Available
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Microsoft Defender XDR vs. Microsoft Defender for Business and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.