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Microsoft Defender for Business vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Microsoft Defender for Business improves ROI with enhanced security, faster incident responses, cost-effectiveness, and easy IT integration.
Sentiment score
6.3
Trend Micro Worry-Free Services Suites boosted security, reduced IT costs, improved efficiency, and increased return on investment.
It is pretty good because it offers various features such as Exchange, OfficeSuite, OneDrive, and SharePoint.
 

Customer Service

Sentiment score
5.9
Microsoft Defender for Business support is praised for quick responses but criticized for delayed resolutions and poor phone communication.
Sentiment score
5.3
Trend Micro Worry-Free Services Suites provides fast, efficient, and effective customer service with knowledgeable, courteous, and professional support staff.
It is rated ten out of ten for its quality and assistance.
 

Scalability Issues

Sentiment score
7.8
Microsoft Defender for Business effectively supports diverse sectors with high scalability, despite potential configuration challenges for large deployments.
Sentiment score
7.3
Trend Micro Worry-Free Services Suites is highly scalable and integrates well, but is limited by internet connectivity and cloud reliance.
The cloud-based nature of the solution ensures high scalability.
 

Stability Issues

Sentiment score
9.0
Microsoft Defender for Business is praised for its stable, reliable performance with no reported issues over two years.
Sentiment score
8.0
Trend Micro Worry-Free Services Suites is generally rated highly for stability, with some users noting occasional update issues.
No customer complaints about its functionality or reliability.
 

Room For Improvement

Microsoft Defender for Business needs improved reporting, integration, threat detection, support, management, and more favorable pricing policies.
Trend Micro Worry-Free Services Suites struggles with performance, support, pricing, and integration, needing better documentation, UI, EDR, analytics, and reporting.
Microsoft should provide batch management solutions with the application, integrating pass management with roles.
It is not quick to make exclusions or specific configurations compared to other antiviruses on the market.
 

Setup Cost

Microsoft Defender for Business offers competitive security as part of Office 365 Premium, with varied pricing for different organizations.
Businesses have mixed opinions on Trend Micro Worry-Free Services Suites' pricing, with ratings ranging from five to eight out of ten.
Single-year pricing remains good.
The package with Business Premium is good for what you get for the price.
 

Valuable Features

Microsoft Defender for Business offers scalable security, integrating with tools, advanced threat intelligence, and cost-effective intrusion alerts for SMBs.
The solution excels in security, resource efficiency, easy deployment, and advanced XDR collaboration across various cloud apps and endpoints.
The security features are valuable because they come with more capabilities that other licenses do not have, including the enterprise license like E3.
Its vulnerability management is regarded as one of the best in the industry.
 

Categories and Ranking

Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
38th
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
Microsoft Security Suite (18th)
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
9
Ranking in other categories
Email Security (18th), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (20th)
 

Mindshare comparison

As of December 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Microsoft Defender for Business is 1.9%, up from 1.1% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Tim_Howard - PeerSpot reviewer
Provides good protection against viruses but support needs improvement
The product's initial setup phase wasn't too bad. The product's installation phase wasn't terrible, but it could have been good to club the things in the process, especially for the ones who are doing it for the first time, and it would be good if Microsoft offered users, someone, to talk to who knows the product. You will be gambling if you use Google for the tool because who knows if it really knows what Microsoft Defender for Business is all about. On a scale of one to ten, if ten is the easiest, I rate the setup phase as an eight out of ten. The setup phase was straightforward. As the tool was needed in a small shop, the solution's deployment was done in a couple of days. The solution was deployed in my company with the help of a small team of ten people. I had my head of IT help me in rolling it out in our company.
NaveedUddin - PeerSpot reviewer
Enhanced security with seamless failover and a well-rounded solution
We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
7%
Manufacturing Company
6%
Government
6%
Computer Software Company
18%
Security Firm
10%
Retailer
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
The pricing of Microsoft Defender for Business is competitive compared to its peers, though some competitors offer more favorable terms on multi-year contracts. However, single-year pricing remains...
What needs improvement with Microsoft Defender for Business?
Microsoft should provide batch management solutions with the application, integrating pass management with roles. Right now, Intune has limitations. Additionally, the pricing policy poses a challen...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
We use Trend Micro Worry-Free Services Suites for End Point protection, all our PC and laptops should be protected against targeted attacks, spear-phishing, advanced malware, zero-day threats, and ...
 

Overview

Find out what your peers are saying about Microsoft Defender for Business vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.