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Microsoft Defender for Business vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Microsoft Defender for Business boosts productivity, saves up to 30% on budgets, and expands sales through integrated Microsoft services.
Sentiment score
7.1
Trend Micro Worry-Free Services Suites boosted security, reduced IT costs, improved efficiency, and increased return on investment.
It is pretty good because it offers various features such as Exchange, OfficeSuite, OneDrive, and SharePoint.
Using Microsoft Defender for Business results in cost reductions as it consolidates various features under one product, saving around 20% to 30% of the budget.
 

Customer Service

Sentiment score
5.6
Microsoft's customer service is often seen as helpful but challenging to contact, with varied ratings and slow response times.
Sentiment score
6.5
Trend Micro Worry-Free Services support praised for responsiveness but hindered by time zones; customer service scores higher at 9/10.
It is rated ten out of ten for its quality and assistance.
There are challenges with the knowledge and experience of the support staff.
It is generally rated a seven out of ten for support skills and response time.
 

Scalability Issues

Sentiment score
8.2
Microsoft Defender for Business is highly scalable and reliable, effectively serving diverse industries despite potential configuration delays.
Sentiment score
7.3
Trend Micro Worry-Free Services Suites is adaptable, flexible, and economical, ideal for diverse organizations despite internet dependency concerns.
The cloud-based nature of the solution ensures high scalability.
The scalability of Microsoft Defender for Business is rated as ten, indicating it is very scalable.
In terms of scalability, I find Microsoft Defender for Business to be good and reliable.
 

Stability Issues

Sentiment score
7.9
Microsoft Defender for Business offers reliable stability with minor issues, earning user ratings of eight to ten.
Sentiment score
8.1
Trend Micro Worry-Free Services Suites are praised for stability, despite some update-related challenges impacting protection reliability.
No customer complaints about its functionality or reliability.
Threat detection capabilities could be improved.
 

Room For Improvement

Microsoft Defender for Business needs improvements in customization, integration, user interface, management, support, and multi-year contract pricing.
Trend Micro Worry-Free Services needs improvements in agents, pricing, usability, integration, performance, UI, and training resources.
Microsoft should provide batch management solutions with the application, integrating pass management with roles.
There can be improvements in the user interface to make it more intuitive.
Features related to Advanced Persistent Threat detection vectors and cyber kill chain integrations are not available out-of-the-box.
 

Setup Cost

Microsoft Defender for Business offers comprehensive security with competitive pricing and integration benefits within Office 365 premium subscriptions.
Trend Micro Worry-Free Services Suites pricing opinions vary, from reasonable and competitive to too expensive with annual increases.
The package with Business Premium is good for what you get for the price.
I consider Microsoft Defender to be expensive, however, it offers considerable value for the features provided.
Although the cost can be slightly higher, it expedites deployment, which is beneficial, especially for startups.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Microsoft Defender for Business provides seamless security integration with AI-driven threat detection, user-friendly setup, and extensive monitoring capabilities.
Trend Micro Worry-Free Services Suites excels in security with behavior detection, cloud management, and low resource requirements for efficient protection.
The threat detection capabilities are robust, with a dedicated research team and a continuously updated threat feed.
Microsoft Defender for Business works well with the Microsoft Azure Security ecosystem, including Defender for Endpoint and Office 365 Cloud.
The security features are valuable because they come with more capabilities that other licenses do not have, including the enterprise license like E3.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
 

Categories and Ranking

Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
33rd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
13
Ranking in other categories
Microsoft Security Suite (18th)
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
38th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Email Security (17th), Managed Detection and Response (MDR) (15th), Extended Detection and Response (XDR) (21st)
 

Mindshare comparison

As of February 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Microsoft Defender for Business is 1.9%, up from 1.1% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Vincent Gagnon - PeerSpot reviewer
Better security with comprehensive features but has a high cost
I have a lot of clients and I use Microsoft Defender for Business when we have certain types of licenses. It comes with Microsoft Business Premium. However, it is not available for many of my clients due to the high license cost, which makes it difficult to sell. I have a couple of clients who use…
NaveedUddin - PeerSpot reviewer
Enhanced security with seamless failover and a well-rounded solution
We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
838,713 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
7%
Retailer
6%
Government
6%
Computer Software Company
18%
Security Firm
10%
Retailer
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
The package with Business Premium is good for what you get for the price. The standalone license's cost is a bit higher, and I would rate it as an eight out of ten for pricing.
What needs improvement with Microsoft Defender for Business?
It is not quick to make exclusions or specific configurations compared to other antiviruses on the market. It is less quick than Microsoft Defender or other antivirus solutions.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Service...
 

Overview

Find out what your peers are saying about Microsoft Defender for Business vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.