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Microsoft Defender for Business vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Microsoft Defender for Business boosts ROI with increased productivity, cost savings, improved security, and enhanced business opportunities.
Sentiment score
7.1
Trend Micro Worry-Free Services Suites boosted security, reduced IT costs, improved efficiency, and increased return on investment.
Using Microsoft Defender for Business results in cost reductions as it consolidates various features under one product, saving around 20% to 30% of the budget.
It is pretty good because it offers various features such as Exchange, OfficeSuite, OneDrive, and SharePoint.
The value I see in Microsoft Defender for Business is in its ability to track and respond to application usage and security threats through its CASB and automation features, which are cost-beneficial.
 

Customer Service

Sentiment score
5.4
Microsoft Defender for Business offers prompt support but lacks efficiency, with slower resolutions and mixed user satisfaction ratings.
Sentiment score
6.5
Trend Micro Worry-Free Services support praised for responsiveness but hindered by time zones; customer service scores higher at 9/10.
It is rated ten out of ten for its quality and assistance.
The onboarding support is exceptional, ensuring seamless integration and implementation.
Faster support is needed for endpoint security solutions.
 

Scalability Issues

Sentiment score
8.1
Microsoft Defender for Business is praised for scalability, with high ratings, despite configuration challenges across sectors like IT and government.
Sentiment score
7.3
Trend Micro Worry-Free Services Suites is adaptable, flexible, and economical, ideal for diverse organizations despite internet dependency concerns.
The cloud-based nature of the solution ensures high scalability.
The scalability of Microsoft Defender for Business is rated as ten, indicating it is very scalable.
In terms of scalability, I find Microsoft Defender for Business to be good and reliable.
 

Stability Issues

Sentiment score
7.8
Microsoft Defender for Business is stable and reliable, with minimal downtime and occasional bugs, maintaining user satisfaction.
Sentiment score
8.1
Trend Micro Worry-Free Services Suites are praised for stability, despite some update-related challenges impacting protection reliability.
No customer complaints about its functionality or reliability.
Although it generally works, there are occasional issues and errors that sometimes require a complete system format to rectify.
Threat detection capabilities could be improved.
 

Room For Improvement

Microsoft Defender for Business needs enhancements in reporting, integration, support efficiency, and pricing, with user-friendliness and communication issues.
Trend Micro Worry-Free Services needs improvements in agents, pricing, usability, integration, performance, UI, and training resources.
Microsoft should provide batch management solutions with the application, integrating pass management with roles.
Features related to Advanced Persistent Threat detection vectors and cyber kill chain integrations are not available out-of-the-box.
There can be improvements in the user interface to make it more intuitive.
 

Setup Cost

Microsoft Defender for Business offers cost-effective pricing within Office 365 Premium, valued for features and nonprofit discounts, despite some competitors.
Trend Micro Worry-Free Services Suites pricing opinions vary, from reasonable and competitive to too expensive with annual increases.
Single-year pricing remains good.
The pricing is quite affordable at the enterprise level with no extra expenses noted.
The package with Business Premium is good for what you get for the price.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Microsoft Defender for Business provides scalable, cost-effective security with AI-powered threat detection, easy integration, and user-friendly features.
Trend Micro Worry-Free Services Suites excels in security with behavior detection, cloud management, and low resource requirements for efficient protection.
The threat detection capabilities are robust, with a dedicated research team and a continuously updated threat feed.
Its vulnerability management is regarded as one of the best in the industry.
The most effective features of Microsoft Defender for Business include its threat detection and response capabilities in managing vulnerabilities and ransomware attacks.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
 

Categories and Ranking

Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
28th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Microsoft Security Suite (15th)
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
27th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Email Security (15th), Managed Detection and Response (MDR) (11th), Extended Detection and Response (XDR) (16th)
 

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Microsoft Defender for Business is 1.9%, up from 1.2% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Syed Abid  - PeerSpot reviewer
Advanced threat protection secures diverse workloads with cost-effective deployment
If I need logs and don't have local storage bundled with Defender, I need to add workspace and log analytics, which is costly for storing logs of 2 GB, 5 GB, 10 GB. A default storage of 5 GB for logs should be included with Defender. There are limitations in whitelisting folders and files, and the whitelisting feature for Defender threat protection was deprecated. A straightforward feature for this should be added.
NaveedUddin - PeerSpot reviewer
Enhanced security with seamless failover and a well-rounded solution
We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
842,388 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
7%
Retailer
6%
Government
6%
Computer Software Company
17%
Security Firm
10%
Retailer
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
The pricing is very expensive and not for low-budget organizations. The full suite is quite pricey.
What needs improvement with Microsoft Defender for Business?
Pricing could be lowered as it is expensive and not suitable for low-budget organizations. The full suite is on the pricier side. Additionally, the completion of the integration within Microsoft Se...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Service...
 

Overview

Find out what your peers are saying about Microsoft Defender for Business vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.