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Microsoft Defender for Business vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Microsoft Defender for Business improves ROI with enhanced security, faster incident responses, cost-effectiveness, and easy IT integration.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
It is pretty good because it offers various features such as Exchange, OfficeSuite, OneDrive, and SharePoint.
 

Customer Service

Sentiment score
5.9
Microsoft Defender for Business support is praised for quick responses but criticized for delayed resolutions and poor phone communication.
Sentiment score
9.3
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
It is rated ten out of ten for its quality and assistance.
 

Scalability Issues

Sentiment score
7.8
Microsoft Defender for Business effectively supports diverse sectors with high scalability, despite potential configuration challenges for large deployments.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
The cloud-based nature of the solution ensures high scalability.
 

Stability Issues

Sentiment score
9.0
Microsoft Defender for Business is praised for its stable, reliable performance with no reported issues over two years.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
No customer complaints about its functionality or reliability.
 

Room For Improvement

Microsoft Defender for Business needs improved reporting, integration, threat detection, support, management, and more favorable pricing policies.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
Microsoft should provide batch management solutions with the application, integrating pass management with roles.
It is not quick to make exclusions or specific configurations compared to other antiviruses on the market.
 

Setup Cost

Microsoft Defender for Business offers competitive security as part of Office 365 Premium, with varied pricing for different organizations.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
Single-year pricing remains good.
The package with Business Premium is good for what you get for the price.
 

Valuable Features

Microsoft Defender for Business offers scalable security, integrating with tools, advanced threat intelligence, and cost-effective intrusion alerts for SMBs.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
The security features are valuable because they come with more capabilities that other licenses do not have, including the enterprise license like E3.
Its vulnerability management is regarded as one of the best in the industry.
 

Categories and Ranking

Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
38th
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
Microsoft Security Suite (18th)
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Cloud Backup (14th), SSL VPN (6th)
 

Mindshare comparison

As of December 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Microsoft Defender for Business is 1.9%, up from 1.1% compared to the previous year. The mindshare of Norton Small Business is 2.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Tim_Howard - PeerSpot reviewer
Provides good protection against viruses but support needs improvement
The product's initial setup phase wasn't too bad. The product's installation phase wasn't terrible, but it could have been good to club the things in the process, especially for the ones who are doing it for the first time, and it would be good if Microsoft offered users, someone, to talk to who knows the product. You will be gambling if you use Google for the tool because who knows if it really knows what Microsoft Defender for Business is all about. On a scale of one to ten, if ten is the easiest, I rate the setup phase as an eight out of ten. The setup phase was straightforward. As the tool was needed in a small shop, the solution's deployment was done in a couple of days. The solution was deployed in my company with the help of a small team of ten people. I had my head of IT help me in rolling it out in our company.
Balaguru Paramasivan - PeerSpot reviewer
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
7%
Manufacturing Company
6%
Government
6%
Comms Service Provider
11%
Computer Software Company
10%
Government
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
The pricing of Microsoft Defender for Business is competitive compared to its peers, though some competitors offer more favorable terms on multi-year contracts. However, single-year pricing remains...
What needs improvement with Microsoft Defender for Business?
Microsoft should provide batch management solutions with the application, integrating pass management with roles. Right now, Intune has limitations. Additionally, the pricing policy poses a challen...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Overview

Find out what your peers are saying about Microsoft Defender for Business vs. Norton Small Business and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.