Microsoft Defender for Business and Norton Small Business cater to small and medium-sized businesses in the antivirus category. Norton could have the upper hand in ease of use, while Microsoft Defender benefits from integration with Microsoft services.
Features: Microsoft Defender for Business is strong in threat detection and response with AI-driven predictive analysis. Its integration with Microsoft services and robust alerting system enhances security. Norton Small Business shines in user experience, providing antivirus protection, firewall, identity protection, and cloud backup with a simple interface.
Room for Improvement: Microsoft Defender could improve in reporting, false positives, and remote action management. The solution needs better customer support and finer threat detection. Norton has room to enhance device optimization, cloud backup speed, and its subscription model. Stability and integration issues alongside upselling are also concerns.
Ease of Deployment and Customer Service: Microsoft Defender offers broad deployment options for Public Cloud, On-premises, and Hybrid Cloud setups, but customer service is mixed with technical complexity complaints. Norton is available for Public Cloud, On-premises, and Private Cloud setups, appreciated for its straightforward setup but faces challenges in customer service efficiency.
Pricing and ROI: Microsoft Defender might be costlier but consolidates features within its ecosystem, delivering ROI through increased productivity and security assurance. Norton offers cost-effective yearly plans that are appealing to smaller businesses, avoiding extra costs beyond standard licensing.
It is pretty good because it offers various features such as Exchange, OfficeSuite, OneDrive, and SharePoint.
Using Microsoft Defender for Business results in cost reductions as it consolidates various features under one product, saving around 20% to 30% of the budget.
It is rated ten out of ten for its quality and assistance.
There are challenges with the knowledge and experience of the support staff.
It is generally rated a seven out of ten for support skills and response time.
The cloud-based nature of the solution ensures high scalability.
The scalability of Microsoft Defender for Business is rated as ten, indicating it is very scalable.
In terms of scalability, I find Microsoft Defender for Business to be good and reliable.
No customer complaints about its functionality or reliability.
Threat detection capabilities could be improved.
Microsoft should provide batch management solutions with the application, integrating pass management with roles.
There can be improvements in the user interface to make it more intuitive.
Features related to Advanced Persistent Threat detection vectors and cyber kill chain integrations are not available out-of-the-box.
I consider Microsoft Defender to be expensive, however, it offers considerable value for the features provided.
Although the cost can be slightly higher, it expedites deployment, which is beneficial, especially for startups.
The package with Business Premium is good for what you get for the price.
The threat detection capabilities are robust, with a dedicated research team and a continuously updated threat feed.
The most effective features of Microsoft Defender for Business include its threat detection and response capabilities in managing vulnerabilities and ransomware attacks.
Its vulnerability management is regarded as one of the best in the industry.
Microsoft Defender for Business is a new endpoint security solution that was designed especially for the small and medium-sized business (up to 300 employees). With this endpoint security solution, your company's devices are better protected from ransomware, malware, phishing, and other threats.
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