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Norton Small Business vs Symantec Endpoint Security comparison

NortonLifeLock and Broadcom are both solutions in the Endpoint Protection Platform (EPP) category. NortonLifeLock is ranked #22 with an average rating of 8.7, while Broadcom is ranked #12 with an average rating of 7.7. NortonLifeLock holds a 2.3% mindshare in EPP, compared to Broadcom’s 4.1% mindshare. Additionally, 90% of NortonLifeLock users are willing to recommend the solution, compared to 80% of Broadcom users who would recommend it.
Norton Small Business
Read 11 Norton Small Business reviews
  • 2,573 Views
  • 2,319 Comparison Views
90% willing to recommend
Symantec Endpoint Security
Read 142 Symantec Endpoint Security reviews
  • 12,215 Views
  • 10,516 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Symantec Endpoint Security and Norton Small Business are two leading security solutions. Norton Small Business appears superior due to its extensive features, making it worth the investment.

Features: Symantec Endpoint Security offers advanced threat protection, centralized management, and competitive pricing. Norton Small Business provides easy setup, cross-platform protection, and user-friendly design. The extensive features of Norton Small Business are highly valued by users.

Room for Improvement: Symantec Endpoint Security requires a more intuitive setup process, better customer support, and enhanced reporting capabilities. Norton Small Business needs enhanced reporting capabilities, reduced resource consumption, and more robust advanced threat protection.

Ease of Deployment and Customer Service: Symantec Endpoint Security has a more complex deployment process but offers strong post-deployment support. Norton Small Business is praised for straightforward installation and ongoing customer service, giving it the edge for ease of deployment.

Pricing and ROI: Symantec Endpoint Security offers competitive initial setup costs and positive ROI through advanced security measures. Norton Small Business delivers substantial ROI due to user satisfaction with its comprehensive protection, making it worth the higher price.

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To learn more, read our detailed Norton Small Business vs. Symantec Endpoint Security Report (Updated: January 2025).
Buyer's Guide
Norton Small Business vs. Symantec Endpoint Security
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
Sentiment score
7.3
Symantec Endpoint Security provides cost-effective protection, reducing downtime and boosting reputation with high detection rates and automated processes.
 

Customer Service

Sentiment score
9.3
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
Sentiment score
7.9
Symantec Endpoint Security's customer service is praised but has varied feedback, citing slower response since Broadcom's takeover.
No quotes available
For more quotes and insights, download the Norton Small Business report
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
For more quotes and insights, download the Symantec Endpoint Security report
 

Scalability Issues

Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
Sentiment score
7.9
Symantec Endpoint Security is highly scalable and adaptable for diverse industries, though smaller deployments may face complexity.
 

Stability Issues

Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
Sentiment score
8.7
Symantec Endpoint Security is generally stable and reliable, despite occasional update issues and concerns post-Broadcom acquisition.
 

Room For Improvement

Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
Symantec Endpoint Security needs better detection, lower resource use, simpler management, improved support, and competitive pricing for broader adoption.
No quotes available
For more quotes and insights, download the Norton Small Business report
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
For more quotes and insights, download the Symantec Endpoint Security report
 

Setup Cost

Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
Symantec Endpoint Security is priced reasonably but higher, with value appreciated; discounts and licensing structures affect overall costs.
No quotes available
For more quotes and insights, download the Norton Small Business report
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
For more quotes and insights, download the Symantec Endpoint Security report
 

Valuable Features

Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
Symantec Endpoint Security provides comprehensive threat protection and easy management, supporting multiple platforms with real-time updates and scalability.
No quotes available
For more quotes and insights, download the Norton Small Business report
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
For more quotes and insights, download the Symantec Endpoint Security report
 

Categories and Ranking

Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Cloud Backup (14th), SSL VPN (6th)
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
142
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Norton Small Business is 2.3%, up from 0.3% compared to the previous year. The mindshare of Symantec Endpoint Security is 4.1%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

William_Bowers - PeerSpot reviewer
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
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Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
11%
Government
8%
Educational Organization
7%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
See all answers
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
See all answers
What needs improvement with Norton 360?
The updates must be less frequent.
See all answers
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
See all answers
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
See all answers
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
See all answers
 

Comparisons

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HP Wolf Security vs Norton Small Business
Compared 55% of the time
CrowdStrike Falcon vs Norton Small Business Logo
CrowdStrike Falcon vs Norton Small Business
Compared 21% of the time
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GravityZone Business Security vs Norton Small Business
Compared 4% of the time
Microsoft Defender for Business vs Norton Small Business Logo
Microsoft Defender for Business vs Norton Small Business
Compared 4% of the time
Bitdefender GravityZone Enterprise Security vs Norton Small Business Logo
Bitdefender GravityZone Enterprise Security vs Norton Small Business
Compared 3% of the time
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Microsoft Defender for Endpoint vs Symantec Endpoint Security Logo
Microsoft Defender for Endpoint vs Symantec Endpoint Security
Compared 20% of the time
CrowdStrike Falcon vs Symantec Endpoint Security Logo
CrowdStrike Falcon vs Symantec Endpoint Security
Compared 18% of the time
Trend Micro Deep Security vs Symantec Endpoint Security Logo
Trend Micro Deep Security vs Symantec Endpoint Security
Compared 8% of the time
Kaspersky Endpoint Security for Business vs Symantec Endpoint Security Logo
Kaspersky Endpoint Security for Business vs Symantec Endpoint Security
Compared 6% of the time
Cortex XDR by Palo Alto Networks vs Symantec Endpoint Security Logo
Cortex XDR by Palo Alto Networks vs Symantec Endpoint Security
Compared 5% of the time
More Symantec Endpoint Security Competitors
 

Product Reports

Buyer's Guide
Cloud Backup
December 2024
Norton Small Business reportDownload Norton Small Business product report
Buyer's Guide
Symantec Endpoint Security
December 2024
Symantec Endpoint Security reportDownload Symantec Endpoint Security product report
 

Also Known As

No data available
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Learn More

NortonLifeLock
Broadcom
 

Overview

Safeguard your business effortlessly with Norton Small Business, providing comprehensive protection wherever you are. Feel confident in the security of your business as Norton helps protect your devices, offering easy installation, overview, and management without the need for IT skills. With a focus on reducing online risks, this solution enables secure browsing for employees on-the-go and enhances the security of company passwords and financial information. Additionally, Norton Small Business contributes to the longevity of your PCs with automated Windows PC cleaning and optimization, ensuring peak efficiency. Prioritize data integrity by maintaining three separate backups, including an additional backup in the cloud. With Norton Small Business, empower your team to work safely while staying ahead of potential threats, making it an ideal choice for businesses seeking straightforward and robust online security solutions.

Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module. 

The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.

 

Sample Customers

Information Not Available
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Buyer's Guide
Norton Small Business vs. Symantec Endpoint Security
January 2025
Free Report: Norton Small Business vs. Symantec Endpoint Security
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