We performed a comparison between Symantec Endpoint Security and Trend Micro Deep Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Trend Micro Deep Security is the winner in this comparison. Many Symantec Endpoint Security users report being unhappy with the product’s support and AI capabilities. In contrast, Trend Micro Deep Security receives high marks for its automated features and for its support.
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The setup is pretty simple."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Forensics is a valuable feature of Fortinet FortiEDR."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product detects and blocks threats and is more proactive than firewalls."
"The feature I find most useful is the console for reporting."
"The solution is completely scalable."
"The dashboard view and reporting are valuable. It is stable and easy to integrate, and it provides custom options."
"Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system."
"Symantec End-User Endpoint Security is a stable solution."
"One of the features is the ability to frequently get virus signature updates."
"No maintenance is required after a successful installation phase."
"Scalability."
"This product offers good protection against many types of malware."
"The agentless protection is very nice in Trend Micro."
"Virtual patching is a wonderful feature where we do a recommendation scan and an internal assessment on the server, and it updates the IPS signatures to block any attack. I have seen instances where it has prevented attacks on the end-of-support servers such as 2018 R2, and many years ago, even 2007 servers that were end-of-support. It certainly helped there."
"Aside from the basic antivirus features, there are additional features such as vulnerability protection, firewall, etc. which are helpful."
"The most valuable features are web security, email filtering, and content filtering."
"Some of the main features of this solution are it is reliable and can be used in small to large size businesses."
"Automated virtual patching is a good feature."
"Trend Micro gave our security teams a certain degree of comfort by just having it in the background, as they have familiarity with the product."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Making the portal mobile friendly would be helpful when I am out of office."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We find the solution to be a bit expensive."
"Cannot be used on mobile devices with a secure connection."
"Detections could be improved."
"I haven't seen the use of AI in the solution."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The malware and ransomware protections could be improved, which was ultimately the reason why I stopped using the solution."
"The agent shouldn't use up so many resources at the endpoint when scanning and protecting."
"Symantec Endpoint Security can improve management because it is difficult to do. It is not a straightforward tool to use. Additionally, the dashboards and reports could be better. It is difficult to understand what exactly is your current status."
"Technical support could be more responsive."
"It seems that its not working very well with VMWare."
"Symantec End-point production doesn't support the EDR function."
"It should support the next-generation IPS. Currently, it supports only IPS."
"This solution needs better compatibility with services and applications."
"The tool should integrate SIM functionality. It should also improve customer support."
"The default reports provided don't provide much insight."
"I would rate tech support in the range of six to eight out of 10. Time to provide solution could be improved."
"I would like them to add EDR features, moving away from traditional signature-based anti-malware."
"What this product lacks at this stage is the ability to have automated workbooks to do the response. At this stage, the response is more manual, and it is not automated. If there is a response functionality in Deep Security, similar to what we have in EDR these days, to automatically respond to some of the threats, it would be cool. So, we'd like to have an automated response. There should be a response functionality."
"Trend Micro Deep Security security and scalability could be improved."
"The initial setup was complex."
"We'd like to see extended capacity in the on-premises versions."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews. Symantec Endpoint Security is rated 7.6, while Trend Micro Deep Security is rated 8.6. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Kaspersky Endpoint Security for Business, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security and Kaspersky Endpoint Security for Business.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.