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Symantec Endpoint Security vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Symantec Endpoint Security increases financial satisfaction by reducing downtime and enhancing threat response, offering competitive pricing and automation.
Sentiment score
6.0
Trend Micro Deep Security boosts productivity and efficiency by streamlining antivirus management, reducing costs, and enhancing server and endpoint control.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
OT Technologist at a energy/utilities company with 201-500 employees
The management console is very useful and easy to operate, allowing policy deployment in a minimal amount of time.
Information Technology Service Desk Manager at a tech services company with 10,001+ employees
It adds value by providing centralized control over servers and endpoints.
Endpoint Solutions Support at Compass Group
If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working.
Manager, Technical Microsoft at a computer software company with 201-500 employees
 

Customer Service

Sentiment score
6.0
Symantec Endpoint Security customer service is highly rated, but post-acquisition support quality fluctuates with some language and delay issues.
Sentiment score
7.4
Trend Micro Deep Security support is responsive and knowledgeable, though some users desire improved expertise and faster resolutions.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
Head of Information System at EEC
There is no support in the German language, which is a problem for many public tenders.
Cyber Security Pre-Sales at SoftwareONE
Whenever I raise a ticket, whether critical or high priority, their team responds immediately, often over calls, and works towards closing the request with the highest priority.
Endpoint Solutions Support at Compass Group
They have very professional engineers, and they often respond effectively.
Manager, Technical Microsoft at a computer software company with 201-500 employees
A dedicated support engineer will come in within three hours.
Project Manager at IT solution India private LinkedIn
 

Scalability Issues

Sentiment score
6.9
Symantec Endpoint Security is scalable, efficient for large deployments, and adaptable, with minor integration and support challenges noted.
Sentiment score
7.8
Trend Micro Deep Security is highly scalable and cost-effective, supporting smooth operations across diverse enterprise environments.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
Cyber Security Pre-Sales at SoftwareONE
The scalability of the servers is good, as it requires computational powers.
Senior Security Delivery Analyst at Accenture
Trend Micro Deep Security is highly scalable.
Endpoint Solutions Support at Compass Group
In most organizations, they are using a mix of these security solutions.
Manager, Technical Microsoft at a computer software company with 201-500 employees
You can install it on a script basis for Linux and Windows.
Project Manager at IT solution India private LinkedIn
 

Stability Issues

Sentiment score
7.6
Symantec Endpoint Security is praised for stability and reliability, despite occasional crashes and compatibility issues during updates.
Sentiment score
8.1
Trend Micro Deep Security offers reliable, stable protection with minimal downtime, occasional issues resolved quickly, and proactive threat management.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
OT Technologist at a energy/utilities company with 201-500 employees
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
Senior Security Delivery Analyst at Accenture
It has been extremely stable throughout our usage, with no major disturbances.
Information Technology Service Desk Manager at a tech services company with 10,001+ employees
Trend Micro Deep Security is very stable and provides protection at all times without issues.
Endpoint Solutions Support at Compass Group
We believe that software works fine until it is patched, managed, or monitored by the IT teams.
Manager, Technical Microsoft at a computer software company with 201-500 employees
 

Room For Improvement

Symantec Endpoint Security suffers from high resource usage, management complexity, outdated interface, and ineffective virus detection and support.
Trend Micro Deep Security needs improvements in integration, user interface, support, management capabilities, and automation to enhance efficiency.
Device management is not very good and I am not enabling it in my organization due to security reasons.
System Administrator at Aljazera Market co
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
Head of Information System at EEC
It is cumbersome to use, particularly in handling firewall management.
OT Technologist at a energy/utilities company with 201-500 employees
User experience improvement is most crucial, along with enhancements in policy management and the accuracy of the IPS, IDS features for real-time protection.
Microsoft Security Department at a financial services firm with 501-1,000 employees
Additionally, the product is overpriced, which makes it difficult to sell to many customers.
Director at Business Automation Indore Private Limited
The user interface could be more user-friendly, as navigation sometimes requires familiarity with the console.
Endpoint Solutions Support at Compass Group
 

Setup Cost

Symantec Endpoint Security's pricing is diverse, being both negotiable and adaptable for different budgets and organizations' needs.
Trend Micro Deep Security is costly for some, but AWS Marketplace offers convenience and discounts, with flexible, scalable licensing.
It seems to be half the cost or more affordable than other solutions.
OT Technologist at a energy/utilities company with 201-500 employees
The pricing is very low compared to other companies like SentinelOne and others.
System Administrator at Aljazera Market co
I rate the pricing, setup cost, and licensing around nine out of ten.
Head of Information System at EEC
We give a fair comparison of all the products, and give them clear insights of the products, which makes it helpful for the customer to make a final decision to purchase the license or product.
Manager, Technical Microsoft at a computer software company with 201-500 employees
Trend Micro Deep Security is considered overpriced, which poses a challenge in selling it to many customers.
Director at Business Automation Indore Private Limited
The pricing is moderate, not expensive or very cheap.
Endpoint Solutions Support at Compass Group
 

Valuable Features

Symantec Endpoint Security provides integrated, user-friendly protection for multiple platforms with advanced malware detection and comprehensive endpoint management.
Trend Micro Deep Security offers virtual patching, intrusion prevention, and cloud integration, enhancing security and operational efficiency.
Symantec Endpoint Security offers great features such as reporting capabilities with a customized dashboard that pulls in EDR timelines, threat maps, and compliance metrics into one view.
Senior Associate at a tech vendor with 10,001+ employees
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
System Administrator at Aljazera Market co
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
Head of Information System at EEC
It has multiple security layers, including anti-malware, intrusion prevention, integrity monitoring, web reputation, application control, firewall, and log inspection.
Microsoft Security Department at a financial services firm with 501-1,000 employees
Patching allows us to virtually patch servers without downtime, which is critical given our limited patching windows, and helps prevent servers from being exploited.
Web develope analyst at a tech vendor with 10,001+ employees
The IPS module offers virtual patches to resolve issues immediately, making it an excellent product that I recommend for anyone with servers.
Senior Associate at a tech vendor with 10,001+ employees
 

Categories and Ranking

Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
Endpoint Protection Platform (EPP) (18th)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
98
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (5th)
 

Mindshare comparison

Symantec Endpoint Security and Trend Micro Deep Security aren’t in the same category and serve different purposes. Symantec Endpoint Security is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 3.4%, down 4.2% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 38.4% mindshare, down 42.3% since last year.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Symantec Endpoint Security3.4%
Microsoft Defender for Endpoint8.7%
CrowdStrike Falcon7.4%
Other80.5%
Endpoint Protection Platform (EPP)
Virtualization Security Market Share Distribution
ProductMarket Share (%)
Trend Micro Deep Security38.4%
Sophos Virtualization Security19.3%
Juniper vSRX18.6%
Other23.69999999999999%
Virtualization Security
 

Featured Reviews

Kumbesh Rajagopal - PeerSpot reviewer
Senior Security Delivery Analyst at Accenture
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.
Avnish Kumar - PeerSpot reviewer
Information Technology Service Desk Manager at a tech services company with 10,001+ employees
Virtual patching has protected critical workloads and reduced downtime across financial environments
The best features Trend Micro Deep Security offers include virtual patching and comprehensive protection from multiple modules such as anti-malware, web reputation, firewall, integrity monitoring, and log inspection. It is very user-friendly, easy to understand, and helps us integrate multiple products with Deep Security. The user-friendly aspect and integration of Trend Micro Deep Security have helped my team significantly. For example, we can integrate our SIEM product, Active Directory, and multiple platforms. If an operations engineer cannot find something or forgets about a suspicious activity, we can identify the suspicious thing with the help of the SIEM. With Active Directory, we maintain our compliance, checking which server has Deep Security and which does not. By integrating these solutions, we effectively maintain compliance in our environment. Trend Micro Deep Security has positively impacted our organization because we have implemented it for multiple purposes, primarily for server security. It is installed on both multiple virtual and physical servers with minimal performance impact. It has been extremely stable throughout our usage, with no major disturbances.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
9%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise24
Large Enterprise46
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

Symantec EPP, Symantec Endpoint Protection (SEP)
Deep Security
 

Overview

 

Sample Customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: December 2025.
879,310 professionals have used our research since 2012.