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CrowdStrike Falcon vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
CrowdStrike Falcon's customer service is praised for prompt support but needs improvement in personalized attention and communication depth.
Sentiment score
8.3
Trend Micro Deep Security's support is generally praised for responsiveness and expertise, but some issues with delays and case management persist.
 

Room For Improvement

Sentiment score
4.9
Users highlight needs for better dashboard, integration, performance, reporting, threat detection, pricing, and support in CrowdStrike Falcon.
Sentiment score
5.6
Trend Micro Deep Security users desire better integration, support, pricing, and features like improved reporting and hybrid cloud control.
 

Scalability Issues

Sentiment score
8.2
CrowdStrike Falcon is cloud-based, highly scalable, supports numerous endpoints, and easily adapts to businesses, ensuring extensive protection scalability.
Sentiment score
7.7
Trend Micro Deep Security is versatile and scalable, handling various enterprise sizes, though costs and scaling limitations exist.
 

Setup Cost

Sentiment score
7.0
Enterprise buyers find CrowdStrike Falcon's robust security services offer great value despite slightly higher pricing compared to some alternatives.
Sentiment score
4.3
Trend Micro Deep Security's pricing is viewed as high but competitive, with flexible options and varying user affordability opinions.
 

Stability Issues

Sentiment score
8.2
CrowdStrike Falcon is stable and reliable, effectively managing endpoints with minimal issues, though minor update bugs may occur.
Sentiment score
8.3
Trend Micro Deep Security is highly stable, though specific configurations may cause minor issues, generally scoring 7-10 for reliability.
 

Valuable Features

Sentiment score
8.1
CrowdStrike Falcon offers comprehensive endpoint protection with real-time threat intelligence, minimal impact, AI-driven detection, and 24/7 monitoring.
Sentiment score
7.3
Trend Micro Deep Security provides comprehensive, scalable protection with agentless options, cloud integration, and supports virtual environments for large organizations.
 

Categories and Ranking

CrowdStrike Falcon
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Identity Management (IM) (5th), Threat Intelligence Platforms (2nd), Endpoint Detection and Response (EDR) (1st), Active Directory Management (2nd), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Ransomware Protection (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (2nd)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
88
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (7th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. CrowdStrike Falcon is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 16.5%, up 12.9% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 42.1% mindshare, down 42.6% since last year.
Endpoint Detection and Response (EDR)
Virtualization Security
 

Q&A Highlights

NC
Oct 28, 2021
 

Featured Reviews

Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.
Venugopal Potumudi - PeerSpot reviewer
Easy to implement, good integrations, and helpful technical support services
They are working to improve the solution. For example, nowadays, they're offering cloud based EDR which addresses a lot of this scalability challenges like storage requirements, et cetera. We'd like to see extended capacity in the on-premises versions. They recently put out some more additions which I have yet to explore. They've already addressed a lot of previous concerns. We'd like the cloud model to have better pricing.
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Answers from the Community

NC
Oct 28, 2021
Oct 28, 2021
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard is very user-friendly; Information is easy to find because of how it is presented and everything is linkable, which is a big win for me. Stability is fantastic and so is the scalability. I was able t...
2 out of 3 answers
ITSecuri7cfd - PeerSpot reviewer
Oct 26, 2021
I can't say one way or the other for sure, but, having experienced Trend Micro in the past from an endpoint perspective they have their own way of doing things. They certainly didn't catch everything that even basic a/v like SEP did and they had a very convoluted setup and system configuration. Not sure on how falcon compares but cost wise Trend would probably be the cheap option while Falcon would be more expensive but easier to work in/with.
KS
Oct 26, 2021
Having previously run a penetration testing company, I can tell you that the general feedback I have from professional hackers is that CrowdStrike Falcon does make their job a lot more difficult.  The "traditional" players in the endpoint protection market e.g. Trend Micro, Symantec and McAfee they generally view as trivial to bypass.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
Educational Organization
38%
Computer Software Company
10%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
Deep Security
 

Overview

 

Sample Customers

Information Not Available
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Detection and Response (EDR). Updated: November 2024.
816,562 professionals have used our research since 2012.