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CrowdStrike Falcon vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon's customer service is praised for prompt support but needs improvement in personalized attention and communication depth.
Sentiment score
8.4
Symantec Endpoint Security's customer service is praised for responsiveness but can have delays; ratings range from 6 to 9.
 

Room For Improvement

Sentiment score
4.9
Users highlight needs for better dashboard, integration, performance, reporting, threat detection, pricing, and support in CrowdStrike Falcon.
Sentiment score
4.7
Symantec Endpoint Security needs better efficiency, user experience, integration, and simpler deployment, with improved reporting and reduced false positives.
Device management is not very good and I am not enabling it in my organization due to security reasons.
 

Scalability Issues

Sentiment score
8.0
CrowdStrike Falcon is cloud-based, highly scalable, supports numerous endpoints, and easily adapts to businesses, ensuring extensive protection scalability.
Sentiment score
7.6
Symantec Endpoint Security is praised for scalability and adaptability, though integration, upgrading, and licensing challenges exist for some users.
 

Setup Cost

Sentiment score
7.2
Enterprise buyers find CrowdStrike Falcon's robust security services offer great value despite slightly higher pricing compared to some alternatives.
Sentiment score
6.5
Symantec Endpoint Security is valued for features but considered costly by some, with flexible licensing and discounts available.
The pricing is very low compared to other companies like SentinelOne and others.
 

Stability Issues

Sentiment score
8.2
CrowdStrike Falcon is stable and reliable, effectively managing endpoints with minimal issues, though minor update bugs may occur.
Sentiment score
8.3
Symantec Endpoint Security is stable and reliable, despite some resource concerns and issues in specific environments or newer versions.
 

Valuable Features

Sentiment score
8.2
CrowdStrike Falcon offers comprehensive endpoint protection with real-time threat intelligence, minimal impact, AI-driven detection, and 24/7 monitoring.
Sentiment score
8.6
Symantec Endpoint Security offers comprehensive protection with multi-platform support, centralized management, and excellent technical support, enhancing user experience.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
 

Categories and Ranking

CrowdStrike Falcon
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
122
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Identity Management (IM) (6th), Threat Intelligence Platforms (2nd), Endpoint Detection and Response (EDR) (1st), Active Directory Management (2nd), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Ransomware Protection (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (2nd)
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
141
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of CrowdStrike Falcon is 11.0%, up from 8.8% compared to the previous year. The mindshare of Symantec Endpoint Security is 4.2%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.
PedroSoares - PeerSpot reviewer
Helps us block ports, like TCP and UDP, and we don't need to use Active Directory GPOs to block anything
One suggestion I have for both regular and mobile would be to collect all the information about installed software, such as versions, and give that information to the manager to help with software management. That would be a huge advantage for everyone who administers these tools. For example, EDR gives me some applications with a version linked to a CVE or a MITRE attack. That's really interesting, But we don't know about other software that is installed and that means we need to install and use other software on the workstation to collect that information. If Symantec could do that, it would help managers improve their security, as they would know all the software installed on each device. Because Symantec is already installed on a workstation, it would not be difficult for the agent to collect information about the software installed. It wouldn't need to do anything other than collect and share the information. That would be a huge advantage for the administrator. The more information we have about a device, the more secure we can make it. For example, there are types of software that can open a port that an attacker can use. If we know that such software is installed, we could just act before something happens. If Symantec could collect that software information, it would be amazing.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Information Not Available
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about CrowdStrike Falcon vs. Symantec Endpoint Security and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.