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Bitdefender GravityZone EDR vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
61
Ranking in other categories
Endpoint Detection and Response (EDR) (13th)
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
142
Ranking in other categories
Endpoint Protection Platform (EPP) (12th)
 

Mindshare comparison

Bitdefender GravityZone EDR and Symantec Endpoint Security aren’t in the same category and serve different purposes. Bitdefender GravityZone EDR is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 2.7%, down 3.2% compared to last year.
Symantec Endpoint Security, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 4.0% mindshare, down 4.9% since last year.
Endpoint Detection and Response (EDR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Sandbox Analyzer, HyperDetect, and EDR are valuable to our customers."
"If you detect a virus, you can isolate the PC from the network and prevent access to the internet, network and routers. Once fixed, you can give access back to the client. We have not had this functionality using other solutions."
"It's hard to pick just one valuable feature as almost all of the main features are very useful. However, the ability to manage it centrally and have detailed control over settings, exceptions and other configurations is extremely beneficial."
"The features that are most useful are the simplicity of deploying the package and the cryptosystem for managing all the situations on the computer."
"The tool alerts about lateral internet movements."
"The solution is probably one of the top five, best security solutions on the market at the moment."
"The most valuable feature of the solution is that it is easy to use and simple, meaning it's not much complicated."
"The most valuable feature for me is the ability to whitelist, blacklist, and be very granular as to what I blocked, what apps I blocked, and what websites I block. I think that's probably the most valuable feature."
"I find it is the most reliable solution on the market."
"I like the endpoint detection and response. That's the best feature. I also like the fact that we don't need to use a file on the computer, whereas some anti-malware solutions work with a file on the endpoint. Symantec is a very good option compared to solutions from other vendors."
"Endpoint protection has improved our operations by protecting our servers from potential cyber threats."
"The most amazing qualities of Symantec Endpoint Protection is that it provides a total solution to all virus problems."
"Its response time is the most valuable. It is very quick."
"Great security and very user friendly."
"The solution is very stable."
"The most valuable feature is that I don't feel that it is there. It works in the background and doesn't interfere with my daily work. All the scans are done in the background. This is the biggest advantage of this product. It works because I have never been infected since I have been using this solution. Its interface is also very good."
 

Cons

"Policy customization and deployment need a little bit of improvement. The push policies, the first line, and all those things."
"The product can be improved by identifying errors."
"What's happening now in this field is artificial intelligence, the behavior part. That is now the trend in many products, including Bitdefender, and this is where the product needs improvement."
"What would make Bitdefender GravityZone Ultra better is if Bitdefender employed more firewall policies and added even more features to the product."
"Occasionally websites are unnecessarily blocked due to monitoring software on those sites."
"I would like to see a remote desktop for installed endpoints so administrators can see what is on a user's screen or what a user is doing."
"There's room for improvement in terms of protection. That's my primary concern."
"Technical support could be faster and more responsive."
"Any external device which is inserted into a computer should be subject to an auto-scan policy, to automatically scan it before accepting the device... They need to make it more user-friendly, so that when anyone puts in a USB stick it will be scanned, popping up any problems before it is used."
"About four years back, Symantec's signature was very heavy and their signature patch was around 200MB or 300MB files."
"I would like to see improvements in the anti-virus and the device control features."
"Symantec Endpoint Security can improve management because it is difficult to do. It is not a straightforward tool to use. Additionally, the dashboards and reports could be better. It is difficult to understand what exactly is your current status."
"If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good."
"When it was directly with Symantec, the technical support was perfect. After Broadcom acquired Symantec, the level of technical support dropped."
"It would be perfect if it is capable of detecting or checking ransomware."
"The management of the server is a bit complex."
 

Pricing and Cost Advice

"There are different packages available that vary in terms of licensing fees."
"When I first started using this solution I was paying $80 annually. I did not pay any additional fees. There are other solutions that are cheaper on the market."
"The solution's price is mid-ranged."
"It is not that expensive. Compared to its competitors, it is well-priced and well-placed."
"Bitdefender GravityZone Ultra's pricing is competitive in the market."
"As I am on a different model, my clients pay me on a monthly basis."
"Bitdefender GravityZone EDR is cheaper than Kaspersky. There are no additional costs apart from licensing ones."
"We take the subscription. Only we're taking that GravityZone and protection of the environment and the system. We didn't subscribe to the detection response."
"Symantec Endpoint Security is an expensive solution."
"Licensing is based on a yearly subscription."
"The price of the solution could be less expensive."
"What we have paid for this product is good value for the work and the services that they are providing to us."
"There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy."
"The price of Symantec End-User Endpoint Security is okay. When comparing the price of this solution is not expensive."
"Zero-day threat or advanced attacks should be part of the endpoint. The product should not require you to buy a separate license."
"The pricing is pretty much at the market standard... Symantec is not that cheap and it's not that expensive compared to CrowdStrike. I would put them in the 'middle block.'"
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Government
5%
Educational Organization
5%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Symantec Endpoint Security and other solutions. Updated: March 2020.
844,944 professionals have used our research since 2012.