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Bitdefender GravityZone EDR pros and cons

Vendor: Bitdefender

4.2 out of 5

62 reviews
96% willing to recommend

Pros & Cons summary

Bitdefender GravityZone EDR delivers stable anti-malware protection with real-time updates and easy deployment. Customers value its centralized management, scalability, and modular features like VPN and web filtering. Though known for strong endpoint protection and reasonable pricing, it requires improvements in pricing, firewall integration, and user analytics. Performance can be affected by resource demands, with enhanced ransomware remediation and threat detection needed. Comprehensive support makes it a reliable top security choice.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Bitdefender GravityZone EDR is known for its ability to run with a small footprint while effectively managing anti-malware tasks in near real-time.

Clients appreciate its ease of use, ease of installation, and cloud-based deployment, facilitating seamless management of multiple offices and scalable solutions.

The ransomware feature, including Ransomware Vaccine, is highly valued for its ability to automatically decrypt files and quarantine threats.

It offers robust endpoint protection and allows for granular control through whitelisting, blacklisting, and detailed configuration management.

Bitdefender GravityZone EDR's installation is straightforward, providing a reliable, highly scalable solution with good support and a reasonable pricing structure.

CONS

Pricing and performance need improvement, with notable competition offering cheaper alternatives.

Improved integration is necessary, including relevant modules like firewalls and enhanced encryption capabilities.

The deployment process should be simplified and improved, particularly for Windows machines and package downloads.

The dashboard management requires better flexibility and informative features for security policy management.

Endpoint Detection and Response as well as Extended Detection and Response would benefit from better error reporting and display.

Bitdefender GravityZone EDR Pros review quotes

Owner at a tech services company with 11-50 employees

May 15, 2019

We have clients who are also migrating from other anti-virus solutions to GravityZone because of the ease of use, ease of installation and the fact that it can be deployed in the cloud and the same software; you can actually install on other server or workstation. It automatically knows what it's protecting.

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RN

CEO at CSToday

Dec 24, 2020

We like the dashboard, the console, the reporting. It's very easy to deploy.

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CTO at Exceed NetSec LLC

Jun 25, 2024

After deploying Bitdefender, it provides detailed logs about any threats encountered and quarantines the threat. It synchronizes this information, and you can see which PC or device faced the threat when you log into the console.

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Bitdefender GravityZone EDR

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Learn what your peers think about Bitdefender GravityZone EDR. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.

861,524 professionals have used our research since 2012.

DA

Cybersecurity Analyst & System Engineer at Compucare Systems Inc

Jun 15, 2020

The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine.

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reviewer2162277

Information Technology Infrastructure Manager (Region 2 IT Manager) at a transportation company with 201-500 employees

May 10, 2023

I haven't had a problem with its stability yet. Since we deployed it, we haven't had one computer instance where we had to reimage the computer due to the virus.

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CO

Director, Information Technology at a tech services company with 11-50 employees

Jul 4, 2021

What I have found to be valuable is after every new release of the solution there are more features. At the time that we bought Bitdefender GravityZone, it was their top solution. We went from their Enterprise version to Elite, Elite HD, Ultra, and now there is an Ultra Plus available.

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Cyber Security Advisor - Director at Fort Net UK

May 19, 2022

The nice thing about Bitdefender is that it has modules and layers that you can add as the requirement becomes more sophisticated and dangerous or threatening.

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TF

Managing Director at TEPSA (Pty) Ltd

Nov 4, 2020

Great protection against malware, ransomware, and any other forms of malicious software.

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reviewer1374624

CTO at a tech services company with 11-50 employees

Jul 13, 2020

The most valuable feature for me is the ability to whitelist, blacklist, and be very granular as to what I blocked, what apps I blocked, and what websites I block. I think that's probably the most valuable feature.

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reviewer1319712

Systems Engineer at a tech services company with 11-50 employees

Nov 21, 2023

The most valuable feature of the solution is that it is easy to use and simple, meaning it's not much complicated.

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Show 10 more reviews (out of 58)

Bitdefender GravityZone EDR Cons review quotes

Owner at a tech services company with 11-50 employees

May 15, 2019

The pricing should be improved. The user interface has been improved on a yearly basis. The key issue is that they need to look at their pricing.

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RN

CEO at CSToday

Dec 24, 2020

For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management.

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CTO at Exceed NetSec LLC

Jun 25, 2024

Policy customization and deployment need a little bit of improvement. The push policies, the first line, and all those things.

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Bitdefender GravityZone EDR

Free Report: Bitdefender GravityZone EDR Reviews and More

Learn what your peers think about Bitdefender GravityZone EDR. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.

861,524 professionals have used our research since 2012.

DA

Cybersecurity Analyst & System Engineer at Compucare Systems Inc

Jun 15, 2020

Bitfender could improve their modules on the server. For example, Bitdefender doesn't have content filters or firewall modules on the server. It would be great if it had a networking module and a content filter module at the workstations.

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reviewer2162277

Information Technology Infrastructure Manager (Region 2 IT Manager) at a transportation company with 201-500 employees

May 10, 2023

Their ransomware remediation doesn't respond as fast as BullWall does...Ransomware control needs to be improved.

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CO

Director, Information Technology at a tech services company with 11-50 employees

Jul 4, 2021

I have not had used the EDR portion of the solution to do any custom scripting to allow further advanced operations on the endpoints. From what I understand from reading the comments on reviews is that it is not particularly flexible in this regard.

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Cyber Security Advisor - Director at Fort Net UK

May 19, 2022

The one thing I'd say about their complete MDR product is that it's too expensive, which is why I prefer to use an alternative SOC and integrate Bitdefender to a different SOC on their own.

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TF

Managing Director at TEPSA (Pty) Ltd

Nov 4, 2020

Occasionally websites are unnecessarily blocked due to monitoring software on those sites.

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reviewer1374624

CTO at a tech services company with 11-50 employees

Jul 13, 2020

The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With Bitdefender, I feel like I have more control over what I can whitelist and blacklist.

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reviewer1319712

Systems Engineer at a tech services company with 11-50 employees

Nov 21, 2023

Bitdefender GravityZone EDR doesn't have an official office in Saudi Arabia, which is important if the vendor wants to gain or be closer to their customers.

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Show 10 more reviews (out of 56)

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Endpoint Detection and Response (EDR)

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Endpoint Detection and Response (EDR)

Popular Comparisons

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CrowdStrike Falcon vs Bitdefender GravityZone EDR

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