We performed a comparison between Bitdefender GravityZone Ultra and SentinelOne Singularity Complete based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. It is known for its easy setup, scalability, and reasonable pricing. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. The reviews suggest that Bitdefender GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.
Service and Support: Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.
Ease of Deployment: Users say Bitdefender GravityZone EDR is straightforward to set up, and deployment can be completed in less than a day. Similarly, users found the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.
Pricing: Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.
ROI: Bitdefender GravityZone EDR offers varied ROI based on different situations. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.
Comparison Results: Our users prefer SentinelOne Singularity Complete over Bitdefender GravityZone EDR. Users commended SentinelOne for its reliable threat resolution and valuable features including automated threat remediation and comprehensive event data analysis. Users found the pricing reasonable and reported positive customer service experiences.
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The price is low and quite competitive with others."
"The solution was relatively easy to deploy."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The stability is very good."
"This is stable and scalable."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Bitdefender GravityZone Ultra has many features, such as VPN, web filtering, and email filtering. The product has many good reviews, and I like how straightforward it is to implement. It's also easy to access and use."
"The initial setup is easy."
"It was easy to set up."
"The tool's graphical user interface is common and very friendly, making it an overall user-friendly product."
"Bitdefender GravityZone EDR needs to be more stable."
"It's a very stable solution."
"One of the most valuable features is the signature updating in near real-time."
"I like GravityZone's short implementation time. It takes only a day, at most."
"The user interface, ease of maintenance, and the efficient way to identify the root cause of an incident to see all the factors that contributed to it are the most valuable features."
"Offers good protection against ransomware."
"The best feature of SentinelOne Singularity Complete is that you don't need to configure a lot with it because it provides an unmatched layer of protection out of the box."
"The most valuable feature of SentinelOne is the good graph it provides. It has a specific page where it detects the recent attacks on other machines or the hackers, for example, group APT28 and all."
"It is easy to manage and install. It has a very nice graphical interface that is very intuitive when end users are using it. You don't have to follow or read a book about 600 pages to have knowledge on how to use it. When SentinelOne is up and running, you can easily find your way."
"SentinelOne's managed detection response service Vigilance Respond is convenient for companies like ours with small IT teams. If something happens on the weekend, SentinelOne steps in and resolves the issue. It's a false positive 97% of the time, but at least they're resolved instead of hanging around for us to find on Monday."
"The most useful feature of all is deep visibility."
"The anti-ransomware capability to analyze the threats and user-friendliness are the most valuable features."
"The support needs improvement."
"The dashboard isn't easy to access and manage."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Cannot be used on mobile devices with a secure connection."
"The SIEM could be improved."
"ZTNA can improve latency."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"They should improve the solution's patch management feature."
"The product can be improved by identifying errors."
"The only problem we have, and I don't know if maybe it's the package we bought, is that it lacks the parts of data protection and application blacklisting."
"The areas of Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) could benefit from improvement in terms of how problems are reported and displayed. The way the problems are presented and the information provided could be improved."
"The main area for improvement is the dashboard of the cloud console, where we manage security policies and groupings. It needs to be more flexible and informative."
"Occasionally websites are unnecessarily blocked due to monitoring software on those sites."
"We would like to see password management integrated into the solution because I don't like having a third-party password management system."
"The solution wasn't designed to be used in France."
"It can be a little daunting at first. With the deep visibility feature, if I had more insights into how to troubleshoot things better, that would be helpful. Their documentation could be a lot better. It could be more in-depth."
"The setup process could be improved."
"The only concern we have is that there are a few features that were not readily available."
"We often experience interruptions to our investigations in SentinelOne Singularity Complete."
"It is not so much on the Singularity platform itself, but they have their own built-in SIEM that is included with it. That needs to evolve a little bit. It is relatively basic in its capabilities. They have potential there for a great product and a needed product too. Having some kind of SIEM capability with the endpoint solution will save me from buying a bigger SIEM or buying another one. I could just use the one that comes with my endpoint solution."
"It is an expensive product."
"We need to analyze the threats and make decisions based on that, so the analytics could be better at analyzing exactly where the threats are coming from."
"SentinelOne can improve by having better integration with Active Directory."
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Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 56 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. Bitdefender GravityZone EDR is rated 8.6, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, Intercept X Endpoint and Datto Endpoint Detection and Response (EDR), whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our Bitdefender GravityZone EDR vs. SentinelOne Singularity Complete report.
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