We performed a comparison between Datto Endpoint Detection and Response (EDR) and SentinelOne Singularity Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The solution was relatively easy to deploy."
"It is stable and scalable."
"The most valuable feature is the analysis, because of the beta structure."
"The price is low and quite competitive with others."
"The stability is very good."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"I appreciate the network control as well as the device control."
"The Microsoft integrations are most valuable right now."
"The best thing is it has a secure shell command that you can use to get into any endpoint and do some jobs."
"The solution offers excellent detection and integration capabilities."
"The terminating or killing remediation process that they use is top-notch. Pretty much anything that is even remotely malicious gets blocked by it within seconds. That is important for us. We have thousands of endpoints with tens of thousands of users. It is hard to do good security for that many people without some kind of automated detection and response. That is what SentinelOne does for us. It helps us automate that process."
"We love the API. We use it to generate robust reporting, and we also developed tools to perform agent actions remotely without needing to provide all IT staff with console access."
"It is a robust solution. It provides great visibility."
"The platform is user-friendly, easy to administer, and aligns well with GDPR requirements, which is crucial for us."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The solution should address emerging threats like SQL injection."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Detections could be improved."
"The dashboard isn't easy to access and manage."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Making the portal mobile friendly would be helpful when I am out of office."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution could improve by having more deployment methods."
"The solution should allow the automation of playbooks."
"SentinelOne's performance and the accuracy of its incident filtering could be improved."
"Although the SentinelOne firewall seems to offer potential benefits, in reality, it hasn't proven to be very helpful."
"One thing I don't like is the exportable report. They're they're not as useful as I'd hoped they would be."
"Some of the reports that are exported through SentinelOne can be complicated for people who are not IT professionals. For example, we have some people within our leadership who would like to know why we are spending so much money on their product, and one of the ways that we are able to do that is through reports. Some of those reports are pretty easy to understand, and some of them are very complicated. Because they are not IT or security professionals, they may not have the same grasp. I wish their reporting feature was a little better."
"They have tiers of support like most companies do. For the first three years, we had the top tier of their support and we would get a response from a technician quickly. We didn't have many things we had to ask of them. They would be very quick. We are now one tier down from that. The SLA for us is no longer within an hour or two. It's within half a day or something like that. As far as if I do ask a question of them, it is a little slower than what it used to be. I understand that we're at a lesser tier, but sometimes it feels like that could be a little better. I have to preface that by specifying that we're no longer paying for their top tier support."
"There are features that I would like them to add. They have little to do with endpoint protection, but if they could add encryption and DLP on, it would make it even better."
"SentinelOne's customer service has room for improvement."
"One area of SentinelOne that definitely has room for improvement is the reporting. The canned reports are clunky and we haven't been able to pull a lot of good information directly from them."
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Datto Endpoint Detection and Response (EDR) is ranked 44th in Endpoint Detection and Response (EDR) with 3 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. Datto Endpoint Detection and Response (EDR) is rated 7.6, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Datto Endpoint Detection and Response (EDR) writes "Good security scanning, but has a complex setup and the stability isn't ideal". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Datto Endpoint Detection and Response (EDR) is most compared with CrowdStrike Falcon, Bitdefender GravityZone EDR, Huntress, Microsoft Defender for Endpoint and Microsoft Defender XDR, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our Datto Endpoint Detection and Response (EDR) vs. SentinelOne Singularity Complete report.
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