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Datto Endpoint Detection and Response (EDR) vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 28, 2024
 

Categories and Ranking

Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
35th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
23
Ranking in other categories
Managed Detection and Response (MDR) (3rd)
 

Featured Reviews

Aurélien Boeyen - PeerSpot reviewer
Useful endpoint visibility, high availability, and helpful support
Datto EDR is used for detection and response for endpoints The most valuable feature of Datto EDR is the visibility of the endpoints. The solution could improve by having more deployment methods. I have been using Datto Endpoint Detection and Response (EDR) for approximately three years. Datto…
Andy Larin - PeerSpot reviewer
Effortless to use and is one of the easiest products to deploy
Huntress is effortless to use. It's one of the easiest products to deploy. Pushing out through our RMM is simple, and using it is straightforward once it's on a machine. The end user doesn't have to do anything. Everything comes back to us. I love that the alerts are human-curated. They take a look at alerts before we get them. Other products are very noisy. They'll send you an alert about anything. About 95 percent of those alerts go to Huntress first. They check to make sure that it's real and only alert us if it's actionable, something that requires our attention. When I get an alert from Huntress, it must be looked at. I love that. It saves a ton of time for my people. It can fix low-severity threats. Their team is 24/7, whereas my team is not. We want them to take action on known bad things. Sometimes, that means fixing the problem or isolating the machine so multiple machines aren't getting hit. I love that they can address those issues within a very short time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"The ease of deployment has been good."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"I have found it valuable that this solution is always there and always armed."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"The most valuable aspect of Huntress is its ability to isolate legacy systems from the network, preventing the spread of threats."
"Huntress helps us replace traditional antivirus solutions with an EDR. I like how easy it is to use and deploy. Support is good- they've responded quickly when I've had issues. I like it a lot so far. It reports valuable information and filters out things I don't need to know."
"Huntress helped us to reduce the need for expensive security tools or expensive security analysts. That's very important, especially with us being a a smaller business. Not having to purchase larger software has been great."
"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
"After deployment, it takes some time to scan and process everything. Huntress has effectively flagged issues such as password files on desktops, which it identifies as low-level alerts. It also handles more significant threats effectively."
 

Cons

"The inclusion of web filtering would be good."
"The solution could improve by having more deployment methods."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution should allow the automation of playbooks."
"The integration with our RMM could be better."
"In the next release, I'd like to see more intuitive dashboards."
"The Huntress is not a standalone solution. It really needs to be used with something else such as Microsoft Defender or another antivirus solution. It would be nice to see the product fleshed out by the Huntress team and include the antivirus solution part as well. I want it to be a full-fledged XDR product. It would push the tool to a higher price range but it would be nice to see the fleshed out features. I want them to integrate more features from the XDR realm."
"I would like the API to be a little better. They are getting there."
"Not every time, but sometimes when we click on the remediation, the auto-resolution of the alert, the screen gets stuck, and I need to contact support so they can confirm the remediation was applied, and they have to close the ticket."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"Some of Huntress' reporting could be improved."
 

Pricing and Cost Advice

"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"Datto Endpoint Detection and Response is not an expensive solution."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"Huntress is priced fairly for the services and value it provides."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"The Huntress pricing is an excellent value for what the product provides."
"The solution's pricing is fair."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"It works well for an MSP."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
11%
Educational Organization
7%
Manufacturing Company
7%
Computer Software Company
19%
Manufacturing Company
10%
Retailer
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Infocyte HUNT?
Datto Endpoint Detection and Response is a perfect product for endpoint security.
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to f...
What is your primary use case for Huntress?
We roll Huntress out across the board. It's in our base security shield, so we use it everywhere. We also use ThreatLocker. It's an application for allowlisting and blocklisting. It blocks any soft...
 

Also Known As

Infocyte HUNT
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Information Not Available
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Huntress Managed EDR and other solutions. Updated: October 2024.
817,354 professionals have used our research since 2012.