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Bitdefender MDR vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender MDR
Ranking in Managed Detection and Response (MDR)
12th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
57
Ranking in other categories
Endpoint Detection and Response (EDR) (5th)
 

Mindshare comparison

As of April 2026, in the Managed Detection and Response (MDR) category, the mindshare of Bitdefender MDR is 2.7%, down from 2.8% compared to the previous year. The mindshare of Huntress Managed EDR is 6.6%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR6.6%
Bitdefender MDR2.7%
Other90.7%
Managed Detection and Response (MDR)
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Owner at AvalisNT AG
Efficient email security and link scanning streamline network protection
One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile management for scanning and protection profiles is clumsy and could be more straightforward. There should be some simplification in changing profiles due to performance issues.
JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We find it extremely effective. We probably have over 500 endpoints, and we have not had any reports of viruses since we have installed it. It is very reliable."
"I would rate the stability a nine out of ten."
"A lot of the AI that is running in the background that deals with the response on different detections is important, and the learning from the labs themselves is also very important. That's where they set themselves apart from others. A lot of the other products that are out there on the market probably have a lot more bells and whistles, but they are not necessarily directed at the heart of what MDR should do, at least in my opinion. Everybody is entitled to their own opinion, and in my opinion, if you're getting back to the basics and doing what its true intention is, they've done a very good job in comparison to others."
"If you're looking at an enterprise with centralized control, you can actually push the policies to all your clients' endpoints easily across VPNs."
"Bitdefender MDR's integration capabilities have been smooth, leveraging cloud-based and various threat intelligence feeds. Bitdefender's array of technologies, including remote mapping and machine learning, with numerous patents, ensures effective threat management."
"The main thing I like about it is it's got all the features I need."
"It's easy to use."
"It has a very good cloud console that's easy to use and install."
"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
"Huntress Managed EDR has helped me reduce the need for expensive security tools or to hire expensive security analysts."
"Huntress helped us to reduce the need for expensive security tools or expensive security analysts. That's very important, especially with us being a a smaller business. Not having to purchase larger software has been great."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"Huntress Managed EDR eliminates the need to outsource expensive security tools or analysts, avoiding the high costs associated with external solutions."
"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"Huntress Managed EDR is a spectacular solution for the SMB space."
 

Cons

"They're doing a really good job. The throughput and the response time can always be better, but there's already a solution out there. It depends on how much and what tier you want to be a part of. The way they're designed is that if you pay for it, you can have a turnaround time in a very short amount of time. If you don't pay for it, your response time is going to be a little bit less. That can always be improved, no matter what tier you're on. It could be in terms of tech support, or it could also be things like getting the reports and getting the summary back from the labs. When something is detected, what did it all entail? There are a lot of those things. It's not all in one, but all of those are different branches."
"One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information."
"For improvements, focusing on the commercial viability of markets like India could make it more accessible. The pricing structure, especially for price-sensitive markets like those in Asian countries."
"The automatic backup isn't very big."
"Bitdefender MDR consumes too many resources during scanning which further affects developers' productivity."
"We need more updates as there are always more threats coming."
"They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."
"Integration capabilities are not as rich as other tools like CrowdStrike's. Bitdefender wasn't as feature-rich in that aspect."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients."
"Incident reporting could be a little bit cleaner."
"The existing features are perfect. However, I think they could add a more robust set of security features like dark web scanning, penetration testing, and risk assessment for clients. We would have one tool for everything. We wouldn't have to go to multiple vendors to pull something together. That would be more beneficial for us."
"Huntress Managed EDR can be improved in that right now it can only support Windows Defender and not other third-party antivirus software."
"Using Huntress Managed EDR has not reduced our need for expensive security tools or hiring expensive security analysts, as we run redundancy and maintain all that in-house while Huntress serves as a partner, not a replacement."
"I would like to see an easier way to whitelist sites or to monitor some of the reporting that Huntress Managed EDR does."
"The integration with Autotask could be improved."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint."
 

Pricing and Cost Advice

"I know it is based on the volume and size and also on different multi-year agreements. There are different discounts applied, but I can't really speak about the specifics."
"I would rate the tool's pricing a four out of ten."
"It varies based on the number of licenses."
"As far as pricing is concerned, I would rate them not expensive, not cheap."
"Bitdefender fit well for customers with about 50 to 200 users. The price point is great, and you get a lot of bang for your buck."
"The solution's pricing is fair."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"I believe Huntress offers competitive pricing overall."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"The Huntress pricing is an excellent value for what the product provides."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Construction Company
10%
Retailer
8%
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender MDR?
The product is on the lower price range compared to competitors. However, there are additional licenses for every add-on, which increases the cost gradually. Despite this, it remains below average ...
What needs improvement with Bitdefender MDR?
One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile ma...
What needs improvement with Huntress?
One downside of Huntress Managed EDR, compared to the CrowdStrike agent, is that it takes a longer time to push it out to all of our endpoints and ensure everything is configured correctly. My team...
What is your primary use case for Huntress?
Our current use cases for Huntress Managed EDR involve replacing CrowdStrike as our endpoint protection in our K-12 school. We use it to ensure that our devices are secure, compliant, and that any ...
What advice do you have for others considering Huntress?
Huntress Managed EDR is a great tool for the SMB market. There were many customizations and features I initially didn't know how to use, which are ideal for larger teams. However, as a user now, I ...
 

Also Known As

Bitdefender Managed Detection and Response
No data available
 

Overview

 

Sample Customers

Northstar, SeSa, Greenman-Pederson, TUI Benelux
Information Not Available
Find out what your peers are saying about Bitdefender MDR vs. Huntress Managed EDR and other solutions. Updated: March 2026.
885,728 professionals have used our research since 2012.