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Huntress Managed EDR vs Malwarebytes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
31
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Managed Detection and Response (MDR) (2nd)
Malwarebytes
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
36
Ranking in other categories
Endpoint Protection Platform (EPP) (16th)
 

Mindshare comparison

Huntress Managed EDR and Malwarebytes aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 10.4%, up 7.5% compared to last year.
Malwarebytes, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.7% mindshare, down 1.9% since last year.
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Anas Anas - PeerSpot reviewer
Effective threat predictions, simple to deploy, and light on resources
Malwarebytes's initial setup is simple. It is easy to deploy and configure the policies and the configuration. I deployed Malwarebytes for one customer and I did it in under two days. They had approximately 50 users, it took approximately an hour. The steps I took for the implementation were downloading the Malwarebytes management console from the site, installing it, then running the discovery tool, scanning my network, and checking all of the PCs on my network. It's already pre-configured, you don't need to configure anything. The only configuration that I did on the administration console was some of the exclusion from the scan. This is the only rule that I have created. I rate the initial setup of Malwarebytes a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Huntress helps us replace traditional antivirus solutions with an EDR. I like how easy it is to use and deploy. Support is good- they've responded quickly when I've had issues. I like it a lot so far. It reports valuable information and filters out things I don't need to know."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"The stability is perfect."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"The endpoint protection is definitely the most impactful feature for clients. It just works. It is a set-it-and-forget-it type of solution."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"The most valuable aspect of Huntress Managed EDR is its personalized approach."
"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
"The solution has a good management interface."
"The most valuable features of Malwarebytes are the EDR and the complete feature set provided."
"The dashboard actually is good and it is simple."
"We have seen a decrease of approximately ninety percent in the number of events."
"I never have to look at it or do anything with it, and then my system just stays clean."
"The endpoint protection and response that allows us to restore a machine back to a pre-infected state are the most valuable features."
"The pricing of the product is very good."
"I was very satisfied with Malwarebytes in terms of its antivirus abilities."
 

Cons

"Huntress should have a more user-friendly interface because it takes some understanding to work our way through the interfaces."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial."
"One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to fix it. We have to fix it with some scripts so that Defender reports correctly to Huntress. It would be nice if they took that action on our behalf. If they saw a problem with Defender, they should roll out a fix."
"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."
"The solution's UI is an area with certain shortcomings that need improvement."
"I would like the API to be a little better. They are getting there."
"Not every time, but sometimes when we click on the remediation, the auto-resolution of the alert, the screen gets stuck, and I need to contact support so they can confirm the remediation was applied, and they have to close the ticket."
"The product could be improved in terms of customization options available for reports."
"Malwarebytes should improve its mobile compatibility."
"The product is a little bit more expensive than the other brands."
"Strictly in terms of cyber security, the release cycle should be quarterly, at most. It shouldn't be more frequent than that because, for one thing, keeping up with tech support is difficult."
"The product could be improved in blocking malicious traffic, such as communication with known malicious IP addresses."
"If they want to compete with bigger players, they should consider adding items like threat detection and website warnings."
"The online reporting needs to be improved. Currently, we have to look at it online, and if we want to download a report, it just downloads as an Excel file. It's just raw information. There needs to be some way to better display it when it's downloaded."
"The stability and performance of the solution are areas with shortcomings that need improvement."
"There are no built-in backups or integrated backup options, which could be an opportunity."
 

Pricing and Cost Advice

"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"Huntress is priced fairly for the services and value it provides."
"I believe Huntress offers competitive pricing overall."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"Huntress Managed EDR offers a fair pricing model."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"The solution's pricing is fair."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"Malwarebytes is a cost-effective product."
"Its licensing is annual. There are no additional costs beyond the standard licensing fee."
"Yearly, it is around $50 per client."
"It is really expensive. We've got between 30 and 40 licenses every year, and for the number of licenses that we have, we're finding that Malwarebytes on average costs between $900 and $1,000 more per year than comparable options. We're paying about $3,300 per year for these licenses. There are no additional costs beyond the standard licensing fee."
"It is expensive."
"Its cost is around $60 a machine. The cost of the total solution for 250 people is about $8,500 a year. If we add EDR to it, it will bring that cost up to about $15,000. The cost for Carbon Black is about $25,000, which is $10,000 more, but you get all AI functions with it."
"The cost may be something in the ballpark of $20-25 a year per computer."
"I believe the retail price is between $40 and $50 per copy."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
10%
Insurance Company
8%
Retailer
6%
Computer Software Company
14%
University
11%
Government
7%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the supp...
What is your primary use case for Huntress?
We use it for our clients and ourselves. Huntress is a pretty comprehensive platform. Recently, they acquired the security awareness training platform, which helps us to fulfill our clients' needs ...
What do you like most about Malwarebytes?
Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience.
What is your experience regarding pricing and costs for Malwarebytes?
Malwarebytes is a bit pricey for some regions, such as Ukraine, since it's priced in US dollars. I prefer to use the paid version, and I am a pay-to-play person.
What needs improvement with Malwarebytes?
There are no built-in backups or integrated backup options, which could be an opportunity. The free version is effective, however, the paid version is pricey compared to it. Other customers have me...
 

Overview

 

Sample Customers

Information Not Available
Knutson Construction
Find out what your peers are saying about Huntress Managed EDR vs. Malwarebytes and other solutions. Updated: October 2024.
838,713 professionals have used our research since 2012.