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Huntress Managed EDR vs Malwarebytes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
31
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Managed Detection and Response (MDR) (2nd)
Malwarebytes
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Endpoint Protection Platform (EPP) (14th)
 

Mindshare comparison

Huntress Managed EDR and Malwarebytes aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 10.5%, up 7.9% compared to last year.
Malwarebytes, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.8% mindshare, up 1.7% since last year.
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Anas Anas - PeerSpot reviewer
Effective threat predictions, simple to deploy, and light on resources
Malwarebytes's initial setup is simple. It is easy to deploy and configure the policies and the configuration. I deployed Malwarebytes for one customer and I did it in under two days. They had approximately 50 users, it took approximately an hour. The steps I took for the implementation were downloading the Malwarebytes management console from the site, installing it, then running the discovery tool, scanning my network, and checking all of the PCs on my network. It's already pre-configured, you don't need to configure anything. The only configuration that I did on the administration console was some of the exclusion from the scan. This is the only rule that I have created. I rate the initial setup of Malwarebytes a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The EDR is the most valuable feature."
"It is a ten out of ten in terms of ease of use."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"The solution's most valuable feature is that it has a manned security operation center, not AI-driven."
"I rate Huntress Managed EDR a ten out of ten."
"Huntress has improved our security dramatically."
"The most valuable aspect of Huntress Managed EDR is its personalized approach."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"The dashboard actually is good and it is simple."
"The product keeps our company safe."
"The platform is straightforward to install."
"The most valuable features of Malwarebytes are the agents, user experience, efficiency of the findings, and MDR features."
"The most valuable features of the solution are malware scanning and malware removal."
"The most valuable feature of the solution is that I can use it wherever I want, be it at the office, at home, or even outside."
"It's very versatile and thorough."
"It comprehensively finds and removes malicious software."
 

Cons

"In the next release, I'd like to see more intuitive dashboards."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"We are still getting many false positives."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial."
"Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial."
"To enhance the platform, I suggest adding a feature to forward Huntress's recommended response directly to the client, ensuring their clear understanding of the gathered information."
"The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it."
"We have noticed that when the solution is doing the scanning, all the scanning activities make the device heavier. It slows down your machine."
"This solution reports far too many false positives!"
"We experience a lot of false positives."
"If they want to compete with bigger players, they should consider adding items like threat detection and website warnings."
"There is room for improvement in the way it is deployed, in terms of being able to distribute it. Right now we have to get our hands on a machine to deploy it. It would be nice if there was an easier system."
"The reporting is not as flexible as you would find with other antivirus software."
"I would like to see a little more detail in the log. So, when an event occurs, I'd like to know not just when it happened and on what device, but what activity was taking place on the machine at the time so that we can drill down. If we get a false positive, we have to do a lot of research and go back and forth with our end-users to know why it was a false positive. So, having a little more detail around detections and events would probably be my most asked feature."
 

Pricing and Cost Advice

"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"Huntress is priced fairly for the services and value it provides."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"The solution's pricing is fair."
"The licensing is per seat, with clients being a little less expensive than servers. If we need more licenses, we can accomplish that within a day. As Malwarebytes adds new features to their product, such as DNS filtering and a patching module, they want to charge us more even though we're a premium user, which isn't ideal."
"Its cost is around $60 a machine. The cost of the total solution for 250 people is about $8,500 a year. If we add EDR to it, it will bring that cost up to about $15,000. The cost for Carbon Black is about $25,000, which is $10,000 more, but you get all AI functions with it."
"Yearly, it is around $50 per client."
"It is really expensive. We've got between 30 and 40 licenses every year, and for the number of licenses that we have, we're finding that Malwarebytes on average costs between $900 and $1,000 more per year than comparable options. We're paying about $3,300 per year for these licenses. There are no additional costs beyond the standard licensing fee."
"Its licensing is annual. There are no additional costs beyond the standard licensing fee."
"I would say that it's affordable. It costs much less than Sentinel One, CrowdStrike, or anything of that nature. But, at the same time, you are getting what you pay for. So I would say it's one of the best when you're comparing traditional NextGen AVs like Webroot that aren't the best in the bunch."
"The price of Malwarebytes is in the middle range compared to other vendors."
"The cost may be something in the ballpark of $20-25 a year per computer."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
Computer Software Company
13%
University
12%
Government
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the supp...
What is your primary use case for Huntress?
We use it for our clients and ourselves. Huntress is a pretty comprehensive platform. Recently, they acquired the security awareness training platform, which helps us to fulfill our clients' needs ...
What do you like most about Malwarebytes?
Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience.
What is your experience regarding pricing and costs for Malwarebytes?
I really hate the automatic rebilling without officially confirming it with me. It's an annoyance and they should at least confirm with me, like a month before they bill me.
What needs improvement with Malwarebytes?
It takes up too much space when it's trying to run in the background.
 

Overview

 

Sample Customers

Information Not Available
Knutson Construction
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