Try our new research platform with insights from 80,000+ expert users

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Huntress Managed EDR provides a 24/7 SOC with exceptional threat hunting expertise, adding an essential layer of defense and peace of mind for organizations.
Automatic remediation and efficient handling of alerts significantly reduce the need for expensive security tools and analysts, benefiting especially small and medium-sized businesses.
Huntress Managed EDR enhances security posture by rapidly detecting and addressing threats, offering a manned SOC operation for a proactive approach.
The deployment and maintenance of Huntress Managed EDR are straightforward, making it accessible to businesses without extensive cybersecurity expertise.
The scalable and cost-effective nature of Huntress Managed EDR positions it as an ideal choice for the SMB market, offering value at a competitive price.

CONS

Huntress Managed EDR lacks standalone functionality and requires integration with other antivirus solutions for comprehensive protection.
Deficiencies in reporting and customization options hinder effective communication of gathered data to clients.
Alert management and remediation processes need improvement, as auto-resolution of alerts can sometimes fail, causing delays.
Huntress Managed EDR shows limited support and integration capabilities with third-party antivirus software, affecting compatibility.
There is a need for expanded language options in Huntress education platform to cater to global clients effectively.
 

Huntress Managed EDR Pros review quotes

Tallis Newkirk - PeerSpot reviewer
CEO/Team Lead at Intech Computer Solutions
Feb 2, 2023
Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC.
PS
Owner at AmonRa Network Computing
Mar 9, 2023
I have found it valuable that this solution is always there and always armed.
FrancMlinarek - PeerSpot reviewer
IT Engineer at a tech services company with 1-10 employees
Mar 29, 2023
We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues.
Learn what your peers think about Huntress Managed EDR. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,490 professionals have used our research since 2012.
Fabrice Beaux - PeerSpot reviewer
Managing Partner at InterHyve
Aug 29, 2023
Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten.
AM
CEO at a computer software company with 11-50 employees
Feb 5, 2024
It is incredibly efficient for our engineering team because Huntress provides all the information needed to fix issues, not just flag them.
LR
CTO at a tech services company with 1-10 employees
Feb 5, 2024
Huntress helps by highlighting potential issues, allowing us to take proactive measures.
CP
President at Universal Data Inc.
Feb 6, 2024
While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial.
Matt Bryan - PeerSpot reviewer
Director of Techology at a tech services company with 11-50 employees
Feb 8, 2024
The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way.
CC
COO at a tech services company with 11-50 employees
Feb 9, 2024
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
David Markley - PeerSpot reviewer
President at STRONGHOLD DATA, LLC
Feb 12, 2024
Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients.
 

Huntress Managed EDR Cons review quotes

Tallis Newkirk - PeerSpot reviewer
CEO/Team Lead at Intech Computer Solutions
Feb 2, 2023
Some of Huntress' reporting could be improved.
PS
Owner at AmonRa Network Computing
Mar 9, 2023
In the next release, I'd like to see more intuitive dashboards.
FrancMlinarek - PeerSpot reviewer
IT Engineer at a tech services company with 1-10 employees
Mar 29, 2023
The Huntress is not a standalone solution. It really needs to be used with something else such as Microsoft Defender or another antivirus solution. It would be nice to see the product fleshed out by the Huntress team and include the antivirus solution part as well. I want it to be a full-fledged XDR product. It would push the tool to a higher price range but it would be nice to see the fleshed out features. I want them to integrate more features from the XDR realm.
Learn what your peers think about Huntress Managed EDR. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,490 professionals have used our research since 2012.
Fabrice Beaux - PeerSpot reviewer
Managing Partner at InterHyve
Aug 29, 2023
The solution's UI is an area with certain shortcomings that need improvement.
AM
CEO at a computer software company with 11-50 employees
Feb 5, 2024
One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures.
LR
CTO at a tech services company with 1-10 employees
Feb 5, 2024
We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports.
CP
President at Universal Data Inc.
Feb 6, 2024
The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications.
Matt Bryan - PeerSpot reviewer
Director of Techology at a tech services company with 11-50 employees
Feb 8, 2024
I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365.
CC
COO at a tech services company with 11-50 employees
Feb 9, 2024
Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers.
David Markley - PeerSpot reviewer
President at STRONGHOLD DATA, LLC
Feb 12, 2024
I'd like Huntress to implement a component that can analyze network traffic for specific sites.