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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Huntress Managed EDR is praised for its 24/7 threat-hunting expertise and a manned security operation center, providing personalized and efficient threat detection.
Automatic remediation and the ability to replace traditional antivirus with EDR highlight Huntress's efficiency and value, particularly for smaller businesses looking to reduce security costs.
The scalability and ease of deployment of Huntress allow quick installation across client endpoints, offering maximum protection with minimal processing impact.
Huntress's SOC is responsive and effective, capable of catching incidents that other tools might miss, enhancing security posture.
Human involvement in investigating unknown threats sets Huntress apart, ensuring consistent oversight and trustworthiness.

CONS

Huntress Managed EDR needs to improve its reporting and offer more intuitive dashboards.
It is not a standalone product and requires integration with antivirus solutions like Microsoft Defender.
An API for automatic retrieval of metrics and better application control could enhance functionality.
The integration with platforms like RMM and Autotask needs improvement.
Adding support for more languages in the cyber education platform would benefit global users.
 

Huntress Managed EDR Pros review quotes

Anto Baharian - PeerSpot reviewer
Jan 7, 2025
Huntress works more simply. I appreciate how Windows Defender can be managed on computers with it. Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
David Markley - PeerSpot reviewer
Feb 12, 2024
Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients.
Matt Bryan - PeerSpot reviewer
Feb 8, 2024
The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way.
Learn what your peers think about Huntress Managed EDR. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,190 professionals have used our research since 2012.
reviewer2344506 - PeerSpot reviewer
Feb 12, 2024
The most valuable aspect of Huntress is its 24/7 SOC service.
LR
Feb 5, 2024
Huntress helps by highlighting potential issues, allowing us to take proactive measures.
Kevin - PeerSpot reviewer
Feb 13, 2025
It is clear, simple, and easy to use. There are things that I can automate in terms of escalation, but if I want to go into the settings and play with it, I can. They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
LP
Apr 14, 2025
Huntress Managed EDR is very easy to use. It's geared towards your Windows user who wants convenience. You just need an EXE file to get started. It's set up for convenience to make it easy for you to have security, as opposed to some of the complexities behind the scenes that you don't see.
BF
Aug 22, 2024
The EDR tools are the most beneficial. We protect all our clients' endpoints through their security operation center, which runs through the EDR. We like that it's a small installation that doesn't take up much processing space, and we can quickly install it on our machines. We push out the agents automatically and get everybody up and running quickly.
Pieter Van Der Walt - PeerSpot reviewer
Jul 8, 2024
Users usually note improvements in a matter of days. In others, it is immediately. It varies according to the environment.
Julio Lossada - PeerSpot reviewer
Jul 9, 2024
We saw the benefits of Huntress pretty quickly. Once it started detecting threats, it was great.
 

Huntress Managed EDR Cons review quotes

Anto Baharian - PeerSpot reviewer
Jan 7, 2025
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365.
David Markley - PeerSpot reviewer
Feb 12, 2024
I'd like Huntress to implement a component that can analyze network traffic for specific sites.
Matt Bryan - PeerSpot reviewer
Feb 8, 2024
I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365.
Learn what your peers think about Huntress Managed EDR. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,190 professionals have used our research since 2012.
reviewer2344506 - PeerSpot reviewer
Feb 12, 2024
Huntress' Process Insights feature could benefit from more robust search and filtering capabilities.
LR
Feb 5, 2024
We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports.
Kevin - PeerSpot reviewer
Feb 13, 2025
The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial.
LP
Apr 14, 2025
I would request that they make it an agent for Linux because we need it on Linux.
BF
Aug 22, 2024
The existing features are perfect. However, I think they could add a more robust set of security features like dark web scanning, penetration testing, and risk assessment for clients. We would have one tool for everything. We wouldn't have to go to multiple vendors to pull something together. That would be more beneficial for us.
Pieter Van Der Walt - PeerSpot reviewer
Jul 8, 2024
It would be ideal if they could create some incentives to help more partners get clients to onboard it.
Julio Lossada - PeerSpot reviewer
Jul 9, 2024
Not every time, but sometimes when we click on the remediation, the auto-resolution of the alert, the screen gets stuck, and I need to contact support so they can confirm the remediation was applied, and they have to close the ticket.