Intercept X Endpoint and Huntress Managed EDR compete in the endpoint security and threat management category. Intercept X appears to have the upper hand with its robust multi-platform compatibility and comprehensive feature set, whereas Huntress excels with its personalized threat response and 24/7 SOC services.
Features: Intercept X Endpoint is well-known for its multi-platform compatibility, seamless cloud management, and effective ransomware protection. It offers centralized security administration and flexible policy delivery. Huntress Managed EDR stands out with its 24/7 SOC providing full-time threat management, exceptional threat detection, and proactive remediation, emphasizing ease of setup.
Room for Improvement: Intercept X users seek better resource management, support for macOS, enhanced AI capabilities, and faster support response times. Suggestions include streamlined pricing, feature bundles, and improved management interfaces. Huntress could improve integration with antivirus solutions, reporting features, UI, and automated threat handling, along with deeper API integration and Mac support.
Ease of Deployment and Customer Service: Intercept X provides versatile deployment options across public, private, hybrid clouds, and on-premises, with mixed reviews on technical support due to response delays. Huntress offers seamless deployments in hybrid and public clouds with praised technical support for responsiveness, noted for proactive engagement through its SOC service.
Pricing and ROI: Intercept X is considered a premium solution with annual and monthly flexible licensing options, justifying cost with strong security features and ROI. Huntress is valued for cost-effectiveness and competitive pricing per endpoint, recognized for providing strong value in small to medium business markets. Both deliver satisfactory ROI, although pricing perceptions vary by region.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Our team on the security side has contacted Huntress support, and they have been pleased.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
The tool's scalability is good, and I would rate it an eight out of ten.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
I would inquire why it is not sold directly to end users.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
The pricing of Intercept X Endpoint is a bit high.
I would describe it as economical, but not much cheaper than other solutions.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
Sophos Intercept X Endpoint is a comprehensive cybersecurity solution that combines the power of artificial intelligence (AI) with Sophos' deep expertise in cybersecurity to provide unmatched protection against sophisticated cyber threats, including ransomware, malware, exploits, and zero-day vulnerabilities. Sophos Intercept X Endpoint stands out for its innovative approach to endpoint security, leveraging advanced technologies and expert services to provide comprehensive protection. Its focus on prevention, detection, and response, combined with ease of use and scalability, makes it a preferred choice for organizations looking to strengthen their cybersecurity defenses.
Harness the Power of a Deep Learning Neural Network
Achieve unmatched endpoint threat prevention. Intercept X uses deep learning, an advanced form of machine learning to detect both known and unknown malware without relying on signatures.
Deep learning makes Intercept X smarter, more scalable, and more effective against never-seen-before threats. Intercept X leverages deep learning to outperform endpoint security solutions that use traditional machine learning or signature-based detection alone.
Stop Ransomware in Its Tracks
Block ransomware attacks before they wreak havoc on your organization. Intercept X with XDR includes anti-ransomware technology that detects malicious encryption processes and shuts them down before they can spread across your network. It prevents both file-based and master boot record ransomware.
Any files that were encrypted are rolled back to a safe state, meaning your employees can continue working uninterrupted, with minimal impact to business continuity. You get detailed post-cleanup information, so you can see where the threat got in, what it touched, and when it was blocked.
Intelligent Endpoint Detection and Response (EDR)
The first EDR designed for security analysts and IT administrators
Intercept X Advanced with EDR allows you to ask any question about what has happened in the past, and what is happening now on your endpoints. Hunt threats to detect active adversaries, or leverage for IT operations to maintain IT security hygiene. When an issue is found remotely respond with precision. By starting with the strongest protection, Intercept X stops breaches before they start. It cuts down the number of items to investigate and saves you time.
Extended Detection and Response (XDR)
Intercept X Advanced with XDR is the industry’s only XDR solution that synchronizes native endpoint, server, firewall, email, cloud and O365 security. Get a holistic view of your organization’s environment with the richest data set and deep analysis for threat detection, investigation and response for both dedicated SOC teams and IT admins.
Managed Detection and Response
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