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Huntress Managed EDR vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 28, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Huntress Managed EDR offers substantial ROI, reducing costs and enhancing security, efficiency, and reputation through effective threat management.
Sentiment score
7.3
Intercept X Endpoint offers strong threat protection with cost-effectiveness, noted for improving network security and delivering positive ROI.
 

Customer Service

Sentiment score
8.6
Huntress Managed EDR's support is responsive, proactive, and effective, delivering prompt, knowledgeable assistance and exceptional customer service.
Sentiment score
6.6
Intercept X Endpoint's customer service is mixed, with varied response times and challenges in Iran due to sanctions.
Our team on the security side has contacted Huntress support, and they have been pleased.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
 

Scalability Issues

Sentiment score
8.5
Huntress Managed EDR is highly rated for its effortless scalability, accommodating varying endpoint growth across different-sized organizations.
Sentiment score
7.7
Intercept X Endpoint is scalable, easily expanding across various organizations, supporting both cloud and on-premise setups with minimal resources.
I know other techs with thousands deployed, so scalability isn't an issue.
 

Stability Issues

Sentiment score
8.5
Huntress Managed EDR is highly stable and reliable, with minor issues swiftly resolved and no major performance incidents.
Sentiment score
8.0
Intercept X Endpoint is highly stable, reliable, minimally glitchy, seamlessly integrates, receiving generally high satisfaction ratings.
We have not experienced any issues with lagging, crashing, or downtime.
Their customer service was fast to respond.
 

Room For Improvement

Huntress Managed EDR users desire better reporting, integration, UI, and API enhancements alongside improved macOS and security features.
Intercept X Endpoint needs improvements in user management, integration, support, and performance, with high cost and deployment challenges.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
I would inquire why it is not sold directly to end users.
 

Setup Cost

Huntress Managed EDR is a cost-effective solution praised for its value, suitable for small businesses and MSPs.
Intercept X Endpoint's pricing is mid-range, flexible, and justified by features, offering corporate rates, multi-year plans, and discounts.
Huntress has a favourable pricing structure
They are willing to work with you even if you are a small business, and they have fair pricing that reflects the service quality.
The pricing of Intercept X Endpoint is a bit high.
 

Valuable Features

Huntress Managed EDR offers seamless threat detection and automatic remediation with a user-friendly interface and efficient integration with Windows Defender.
Intercept X Endpoint excels in machine learning, ransomware protection, ease of use, and offers robust threat detection.
They do not just say, 'Here is a problem.' They tell you where the problem exists, why it is a problem, and what are all the steps to fix it.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
The automated remediation feature also provides significant value.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
 

Categories and Ranking

Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
8th
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Endpoint Detection and Response (EDR)
7th
Ranking in Managed Detection and Response (MDR)
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
103
Ranking in other categories
Endpoint Protection Platform (EPP) (6th), ZTNA (9th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
 

Featured Reviews

Andy Larin - PeerSpot reviewer
Effortless to use and is one of the easiest products to deploy
Huntress is effortless to use. It's one of the easiest products to deploy. Pushing out through our RMM is simple, and using it is straightforward once it's on a machine. The end user doesn't have to do anything. Everything comes back to us. I love that the alerts are human-curated. They take a look at alerts before we get them. Other products are very noisy. They'll send you an alert about anything. About 95 percent of those alerts go to Huntress first. They check to make sure that it's real and only alert us if it's actionable, something that requires our attention. When I get an alert from Huntress, it must be looked at. I love that. It saves a ton of time for my people. It can fix low-severity threats. Their team is 24/7, whereas my team is not. We want them to take action on known bad things. Sometimes, that means fixing the problem or isolating the machine so multiple machines aren't getting hit. I love that they can address those issues within a very short time.
Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Insurance Company
8%
Retailer
7%
Computer Software Company
20%
Manufacturing Company
6%
Government
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be benefi...
What is your primary use case for Huntress?
We're a managed service provider, so we resell Huntress Managed EDR to our customers. We use the EDR and the MDR products, which provide endpoint and 365 protection.
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
 

Also Known As

No data available
Sophos Intercept X
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Flexible Systems
Find out what your peers are saying about Huntress Managed EDR vs. Intercept X Endpoint and other solutions. Updated: December 2024.
829,541 professionals have used our research since 2012.