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Huntress Managed EDR vs IBM Security QRadar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 28, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Huntress Managed EDR delivers high ROI, cuts costs, requires less staff, and enhances security with ease of deployment.
Sentiment score
7.5
IBM Security QRadar provides cost-effective value with strong ROI, efficient resource use, and quick threat response for organizations.
Investing this amount was very much worth it for my organization.
 

Customer Service

Sentiment score
8.4
Huntress Managed EDR's customer service is praised for responsiveness, expertise, and effective issue resolution, especially during emergencies.
Sentiment score
6.1
IBM QRadar customer service is praised for availability, but technical support receives mixed reviews due to inconsistent service levels.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Our team on the security side has contacted Huntress support, and they have been pleased.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
The problem escalates through level one to level three, and then the process starts over with Novo again.
I received very good support, possibly due to a good relationship with IBM.
 

Scalability Issues

Sentiment score
8.5
Huntress Managed EDR is lauded for its efficient, scalable deployment, supporting diverse companies with seamless cloud-based endpoint management.
Sentiment score
7.5
IBM Security QRadar excels in scalable adaptability, supporting diverse environments and expansion with cloud options enhancing seamless growth.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
 

Stability Issues

Sentiment score
8.4
Huntress Managed EDR is praised for stability and reliability, despite occasional minor issues and compatibility challenges with some OS.
Sentiment score
7.6
IBM Security QRadar is stable if configured properly, with support praised, despite occasional issues during updates and high usage.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
 

Room For Improvement

Huntress Managed EDR needs better report customization, UI, Mac coverage, API functions, automated remediation, and enhanced security features.
IBM Security QRadar needs enhanced usability, integration, support, API access, automation, cost-efficiency, and customization to address user challenges.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
We receive logs from different types of devices and need a way to correlate them effectively.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
Improving the integration with IBM Server for MetaMask for correlation rules would be beneficial.
 

Setup Cost

Huntress Managed EDR offers competitive, flexible pricing per endpoint, delivering good value and performance for both small and large businesses.
IBM Security QRadar provides competitive, negotiable pricing for enterprises, perceived as cost-effective compared to some competitors like Splunk.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
 

Valuable Features

Huntress Managed EDR offers 24/7 SOC, proactive threat management, seamless Microsoft Defender integration, and personalized support for efficient protection.
IBM Security QRadar excels with scalable log management, threat detection, user analytics, customization, and seamless integration for enhanced monitoring.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
 

Categories and Ranking

Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
7th
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
IBM Security QRadar
Ranking in Endpoint Detection and Response (EDR)
18th
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
207
Ranking in other categories
Log Management (6th), Security Information and Event Management (SIEM) (4th), User Entity Behavior Analytics (UEBA) (1st), Security Orchestration Automation and Response (SOAR) (4th), Extended Detection and Response (XDR) (12th)
 

Mindshare comparison

As of February 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Huntress Managed EDR is 1.8%, up from 0.4% compared to the previous year. The mindshare of IBM Security QRadar is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Md. Shahriar Hussain - PeerSpot reviewer
Real-time incident detection and user-friendly dashboard benefit daily operations
There are many types of AI, and this AI is very limited in SQL and features. There may be potential for improvement. So far, it seems very limited. It shows some good features in the correlation part, but I think there is room for improvement. For instance, when creating rules, it can suggest more rules, reducing the effort needed. If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules. Sometimes logs I receive don't mean anything, and I need technical stakeholders to share or forward logs, but these are sometimes inadequate. Keywords can help identify insufficient logs. I often lack time to verify logs. Sharing false positive results could be reduced to help my team.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
10%
Insurance Company
8%
Retailer
6%
Educational Organization
24%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the supp...
What is your primary use case for Huntress?
We use it for our clients and ourselves. Huntress is a pretty comprehensive platform. Recently, they acquired the security awareness training platform, which helps us to fulfill our clients' needs ...
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
The cost depends. The price I negotiated varies by region and relationship with the OEM. Cost is not shared due to another procurement team handling negotiations, but it was reasonable as far as I ...
 

Also Known As

No data available
IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
 

Overview

 

Sample Customers

Information Not Available
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Find out what your peers are saying about Huntress Managed EDR vs. IBM Security QRadar and other solutions. Updated: February 2025.
838,713 professionals have used our research since 2012.