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Huntress Managed EDR vs IBM Security QRadar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 28, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Huntress Managed EDR offers substantial ROI, reducing costs and enhancing security, efficiency, and reputation through effective threat management.
Sentiment score
7.5
IBM Security QRadar provides cost-effective value with strong ROI, efficient resource use, and quick threat response for organizations.
Investing this amount was very much worth it for my organization.
 

Customer Service

Sentiment score
8.6
Huntress Managed EDR's support is responsive, proactive, and effective, delivering prompt, knowledgeable assistance and exceptional customer service.
Sentiment score
6.1
IBM QRadar customer service is praised for availability, but technical support receives mixed reviews due to inconsistent service levels.
Our team on the security side has contacted Huntress support, and they have been pleased.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
The problem escalates through level one to level three, and then the process starts over with Novo again.
I received very good support, possibly due to a good relationship with IBM.
 

Scalability Issues

Sentiment score
8.5
Huntress Managed EDR is highly rated for its effortless scalability, accommodating varying endpoint growth across different-sized organizations.
Sentiment score
7.5
IBM Security QRadar excels in scalable adaptability, supporting diverse environments and expansion with cloud options enhancing seamless growth.
I know other techs with thousands deployed, so scalability isn't an issue.
 

Stability Issues

Sentiment score
8.5
Huntress Managed EDR is highly stable and reliable, with minor issues swiftly resolved and no major performance incidents.
Sentiment score
7.6
IBM Security QRadar is stable if configured properly, with support praised, despite occasional issues during updates and high usage.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
The product has been stable so far.
I think QRadar is stable and currently satisfies my needs.
 

Room For Improvement

Huntress Managed EDR users desire better reporting, integration, UI, and API enhancements alongside improved macOS and security features.
IBM Security QRadar needs enhanced usability, integration, support, API access, automation, cost-efficiency, and customization to address user challenges.
Their EDR is pretty mature in terms of what it does.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
We receive logs from different types of devices and need a way to correlate them effectively.
Improving the integration with IBM Server for MetaMask for correlation rules would be beneficial.
 

Setup Cost

Huntress Managed EDR is a cost-effective solution praised for its value, suitable for small businesses and MSPs.
IBM Security QRadar provides competitive, negotiable pricing for enterprises, perceived as cost-effective compared to some competitors like Splunk.
They are willing to work with you even if you are a small business, and they have fair pricing that reflects the service quality.
Huntress has a favourable pricing structure
 

Valuable Features

Huntress Managed EDR offers seamless threat detection and automatic remediation with a user-friendly interface and efficient integration with Windows Defender.
IBM Security QRadar excels with scalable log management, threat detection, user analytics, customization, and seamless integration for enhanced monitoring.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
The automated remediation feature also provides significant value.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
 

Categories and Ranking

Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
8th
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
IBM Security QRadar
Ranking in Endpoint Detection and Response (EDR)
18th
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
207
Ranking in other categories
Log Management (6th), Security Information and Event Management (SIEM) (4th), User Entity Behavior Analytics (UEBA) (1st), Security Orchestration Automation and Response (SOAR) (4th), Extended Detection and Response (XDR) (13th)
 

Featured Reviews

Kevin-Alexander - PeerSpot reviewer
Offers peace of mind with 24/7 monitoring and detailed remediation steps
The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial. A lot of products have reporting, but if you pass those reports to your clients, they are not going to get the same value out of that report that I am getting. Other than that, I do not have anything. It is simple. It does not bug me. It gets out of my way. What more could you ask for? Their EDR is pretty mature in terms of what it does.
Md. Shahriar Hussain - PeerSpot reviewer
Real-time incident detection and user-friendly dashboard benefit daily operations
There are many types of AI, and this AI is very limited in SQL and features. There may be potential for improvement. So far, it seems very limited. It shows some good features in the correlation part, but I think there is room for improvement. For instance, when creating rules, it can suggest more rules, reducing the effort needed. If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules. Sometimes logs I receive don't mean anything, and I need technical stakeholders to share or forward logs, but these are sometimes inadequate. Keywords can help identify insufficient logs. I often lack time to verify logs. Sharing false positive results could be reduced to help my team.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Insurance Company
8%
Retailer
7%
Educational Organization
24%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be benefi...
What is your primary use case for Huntress?
We're a managed service provider, so we resell Huntress Managed EDR to our customers. We use the EDR and the MDR products, which provide endpoint and 365 protection.
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about IBM QRadar?
The event collector, flow collector, PCAP and SOAR are valuable.
 

Also Known As

No data available
IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar, IBM QRadar User Behavior Analytics, IBM QRadar Advisor with Watson
 

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Overview

 

Sample Customers

Information Not Available
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Find out what your peers are saying about Huntress Managed EDR vs. IBM Security QRadar and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.