Try our new research platform with insights from 80,000+ expert users

Huntress Managed EDR vs Rapid7 InsightIDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
31
Ranking in other categories
Managed Detection and Response (MDR) (2nd)
Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
18th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (9th), User Entity Behavior Analytics (UEBA) (2nd), Threat Deception Platforms (5th), Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Huntress Managed EDR is 2.0%, up from 0.6% compared to the previous year. The mindshare of Rapid7 InsightIDR is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Asim Naeem - PeerSpot reviewer
Providing comprehensive insight into alerts while working towards AI enhancement
I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Huntress has improved our security dramatically."
"The stability is perfect."
"The most valuable aspect of Huntress is its ability to isolate legacy systems from the network, preventing the spread of threats."
"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."
"I immediately recognized the benefits of Huntress Managed EDR."
"Huntress is easy to use. It immediately improved visibility and understanding of our security posture."
"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"The solution is very stable and works very well for what I need it to do."
"The biggest reason why we chose Rapid7 was to gain value in a really quick time. Its deployment doesn't take months. It just takes a few days."
"The technical support is a solid 10 out of 10 as they take the time to answer any questions or problems which may arise in a reasonable time frame."
"Simple configuration and automatically syncs to the cloud platform."
"InsightIDR’s ability to process millions of transactions per day, and to notify me of the most critical ones, is priceless. InsightIDR has the alerts tuned, and has the ability to quickly drill down to determine the threat level."
"InsightIDR helps us investigate an environment to discover information about incidents."
"Integration with threat modeling from the Metasploit and InsightIDR repositories."
"Log search allows us to dive deep into aggregated logs and query all event types at once.​"
 

Cons

"Ultimately, the clarity of their alerts is paramount for effective threat communication and could benefit from clearer remediation steps."
"Huntress has a cyber education platform, but it lacks all the languages we need."
"I would like the API to be a little better. They are getting there."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"The product could be improved in terms of customization options available for reports."
"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."
"We have been working on it, but their Rio agent has been having some issues trying to repair itself."
"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."
"The main problem lies in the processes within the client's operating systems."
"The ability to tune the collector for custom logs would greatly help."
"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."
"It would be useful to import threat intelligence in YARA format along with known incorrect email addresses.​"
"Inability to get access to compliance reports within the solution."
"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."
"Cloud risk assessment is one area where I think they need a lot of improvement."
 

Pricing and Cost Advice

"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"Huntress is priced fairly for the services and value it provides."
"The Huntress pricing is an excellent value for what the product provides."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"Huntress Managed EDR offers a fair pricing model."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"I believe Huntress offers competitive pricing overall."
"The pricing and licensing are competitive."
"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
"The pricing is good, and it is not very expensive."
"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
"Rapid7 InsightIDR is priced very well and is cost-effective."
"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."
"The pricing of the solution depends on the user. But there is a yearly licensing cost."
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
845,485 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the supp...
What is your primary use case for Huntress?
We use it for our clients and ourselves. Huntress is a pretty comprehensive platform. Recently, they acquired the security awareness training platform, which helps us to fulfill our clients' needs ...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
 

Also Known As

No data available
InsightIDR
 

Overview

 

Sample Customers

Information Not Available
Liberty Wines, Pioneer Telephone, Visier
Find out what your peers are saying about Huntress Managed EDR vs. Rapid7 InsightIDR and other solutions. Updated: March 2025.
845,485 professionals have used our research since 2012.