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Huntress Managed EDR vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 28, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.6
Huntress Managed EDR's support is highly responsive and reliable, offering prompt, knowledgeable service with minimal wait times, day or night.
Sentiment score
7.3
SentinelOne Singularity Complete's support is generally efficient and knowledgeable, but some users note variable response times and transparency issues.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
 

Room For Improvement

Sentiment score
5.4
Huntress Managed EDR needs enhancements in reporting, usability, integration, features, automation, customization, and additional tools like dark web scanning.
Sentiment score
4.5
SentinelOne Singularity Complete needs interface and automation improvements, better integration, deployment efficiency, and enhanced support for diverse environments.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
 

Scalability Issues

Sentiment score
8.5
Huntress Managed EDR offers scalable cloud infrastructure, enabling easy deployment and management across various user volumes with high satisfaction.
Sentiment score
8.1
SentinelOne Singularity Complete excels in scalability, effortlessly supporting thousands of devices and integrating smoothly across diverse platforms.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
 

Setup Cost

Sentiment score
7.0
Huntress Managed EDR offers competitive per-endpoint pricing, appreciated for ease, value, and automatic inactive unit management.
Sentiment score
6.2
SentinelOne Singularity Complete offers transparency and value with flexible pricing, justified by its advanced features, despite varying cost opinions.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
 

Stability Issues

Sentiment score
8.5
Huntress Managed EDR is stable and reliable with quick issue resolution, though some users desire broader OS compatibility.
Sentiment score
8.0
SentinelOne Singularity Complete is stable and reliable, with occasional issues like manual updates and isolated resource usage reports.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
 

Valuable Features

Sentiment score
8.5
Huntress Managed EDR offers 24/7 protection, automation, quick threat isolation, and seamless integration, reducing workload and enhancing security.
Sentiment score
8.3
SentinelOne Singularity Complete excels in AI-driven threat detection, autonomous remediation, integration, and comprehensive endpoint protection with minimal resource impact.
The automated remediation feature also provides significant value.
Their support team walked us through configuring the agent to handle other third-party tools properly.
 

Categories and Ranking

Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
23
Ranking in other categories
Managed Detection and Response (MDR) (3rd)
SentinelOne Singularity Com...
Ranking in Endpoint Detection and Response (EDR)
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
191
Ranking in other categories
Endpoint Protection Platform (EPP) (2nd), Anti-Malware Tools (2nd), Extended Detection and Response (XDR) (2nd)
 

Featured Reviews

Andy Larin - PeerSpot reviewer
Effortless to use and is one of the easiest products to deploy
Huntress is effortless to use. It's one of the easiest products to deploy. Pushing out through our RMM is simple, and using it is straightforward once it's on a machine. The end user doesn't have to do anything. Everything comes back to us. I love that the alerts are human-curated. They take a look at alerts before we get them. Other products are very noisy. They'll send you an alert about anything. About 95 percent of those alerts go to Huntress first. They check to make sure that it's real and only alert us if it's actionable, something that requires our attention. When I get an alert from Huntress, it must be looked at. I love that. It saves a ton of time for my people. It can fix low-severity threats. Their team is 24/7, whereas my team is not. We want them to take action on known bad things. Sometimes, that means fixing the problem or isolating the machine so multiple machines aren't getting hit. I love that they can address those issues within a very short time.
Prince Joseph - PeerSpot reviewer
Reduces organizational risk, low on machine load, and helps prevent ransomware
The most important aspect of the solution is that the load on the machine is not very high. It doesn't take up battery resources. The solution prevents ransomware and other threats. So far, it is working brilliantly. The dashboards and UI are user friendly, as is the ability to configure as needed. It seems to have a lot more capabilities. The XDR capabilities, in particular, look very strong. We're currently looking into that. If we want to do integrations with third parties, we don't have very many challenges around that. The ability to ingest and correlate across our security solutions is very useful. It's impressive. The AI engine it has is excellent. It helps us consolidate our security solutions. While it does not allow us to reduce alerts per se, it does a good job of correlating. The way it's integrated into the SIM, it's working to the expectations we have. The solution helps free up people so that they can work on other tasks. We don't have to grow our team too much now. My security team is actually quite small - about five people. We all get more time to handle other tasks. We've noted that it does help reduce mean time to respond. We can identify events easier and those that are most critical are brought to the forefront. Previously, we were in the dark. Now we have so much more visibility. It's been a huge improvement. It's effectively helped to reduce organizational risk.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
10%
Retailer
7%
Healthcare Company
5%
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to f...
What is your primary use case for Huntress?
We roll Huntress out across the board. It's in our base security shield, so we use it everywhere. We also use ThreatLocker. It's an application for allowlisting and blocklisting. It blocks any soft...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about SentinelOne?
The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
 

Also Known As

No data available
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Information Not Available
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Huntress Managed EDR vs. SentinelOne Singularity Complete and other solutions. Updated: November 2024.
817,354 professionals have used our research since 2012.