SentinelOne Singularity Complete and Huntress Managed EDR both compete in the endpoint detection and response category. SentinelOne seems to have the upper hand due to its autonomous protection capabilities and comprehensive feature set, while Huntress provides a simpler approach focusing on threat hunting and integration.
Features: SentinelOne Singularity Complete is praised for its rollback functionality, ActiveEDR, and machine learning, which offer autonomous protection and thorough threat analysis. It provides users with an extensive feature set and advanced threat mitigation tools. Huntress Managed EDR shines with its hands-on threat hunting capabilities via a dedicated team of experts, offering insights into incidents and integrating well with existing security frameworks. Its focus is on simplicity and being complementary to other solutions.
Room for Improvement: SentinelOne users suggest improvements in user management, reporting, and transparency in support interactions, along with better system resource handling. Huntress could enhance its offering with more detailed reporting features and broader integrations outside its current antivirus partnerships. Users sometimes find SentinelOne's configuration challenging, while Huntress relies on complementary solutions for full coverage.
Ease of Deployment and Customer Service: SentinelOne offers flexible deployment options like private cloud, hybrid, and on-premises but requires significant initial configuration. It provides comprehensive support, though response times may vary. Huntress is known for fast, straightforward deployments, supportive customer service, and strong integration capabilities, especially appealing to hybrid cloud and MSP environments. While SentinelOne's advanced features can complicate usability, Huntress provides a more seamless experience.
Pricing and ROI: SentinelOne is generally more expensive, reflecting its extensive features and enterprise focus. Flexible licensing options may result in higher costs, but its functionalities like ActiveEDR offer significant ROI by reducing incident costs. Huntress provides competitive pricing with significant value for MSPs and small to medium businesses, offering scalability without hidden costs, and a clear ROI through enhanced security measures. SentinelOne's robust approach appeals to businesses needing a feature-rich solution, while Huntress attracts those seeking simplicity and cost-effectiveness.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
There isn't significant cost saving as such, but it has protected me from numerous virus or malware infections.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Our team on the security side has contacted Huntress support, and they have been pleased.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
I think they were responsive, but there was a delay in reaching out to my team on one incident report.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
I did not notice a significant increase in cost after adding SentinelOne.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
The setup process is smooth.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
SentinelOne Singularity Complete provides AI-driven threat detection and response with features like ransomware protection and rollback, offering endpoint protection with minimal system impact and deep forensic analysis.
SentinelOne Singularity Complete combines machine learning and artificial intelligence to offer robust endpoint protection. It delivers real-time insights and advanced threat detection through seamless integration with third-party tools, allowing for efficient endpoint management. With an emphasis on user-friendliness, it ensures reduced false positives. Room for improvement includes better integration options, enhanced reporting, and more precise analytics to tackle false positives. Users seek improved interoperability with systems and comprehensive support for legacy systems.
What are the key features of SentinelOne Singularity Complete?Organizations from industries like finance, healthcare, and technology deploy SentinelOne Singularity Complete to safeguard endpoints such as PCs, servers, and virtual machines. Equipped with EDR, it effectively replaces traditional antivirus systems and integrates with cloud technology for real-time security insights.
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