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Darktrace vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Darktrace enhances security, prevents threats, and saves up to 40% on online operations by reducing server attack risks.
Sentiment score
7.5
SentinelOne Singularity Complete reduced incident response time and costs, improving ROI with advanced features and central management.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
It has absolutely helped reduce our organizational risk.
 

Customer Service

Sentiment score
7.7
Darktrace's customer service is highly rated for responsiveness and adaptability, though faster responses in complex situations are suggested.
Sentiment score
7.3
SentinelOne Singularity Complete is praised for effective, fast support, though some desire more phone and interactive assistance.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, adapting to enterprise needs and offering flexible deployment, despite some cost concerns.
Sentiment score
8.1
SentinelOne Singularity Complete is versatile, seamlessly expanding across platforms, integrating easily, but faces issues when scaling down.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
 

Stability Issues

Sentiment score
8.5
Darktrace is highly rated for stability and reliability, with minimal issues and favored for network monitoring and security.
Sentiment score
7.9
SentinelOne Singularity Complete is stable, reliable, with minor connectivity issues during updates; users appreciate its performance and stability.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
 

Room For Improvement

Darktrace needs better SIEM integration, simplified interface, improved threat response, and enhanced user engagement with clearer documentation.
SentinelOne Singularity Complete needs UI refinement, better automation, flexible policies, reduced resource use, and improved pricing and support.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Darktrace could improve by integrating with email security gateways like Mimecast or Ironscales.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
 

Setup Cost

Darktrace pricing varies widely, often seen as expensive, but discounts are possible; smaller businesses may struggle with affordability.
SentinelOne Singularity Complete is seen as cost-effective by some but pricey compared to traditional antivirus solutions, yet feature-rich.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
If you want protection, you have to pay the price.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
It’s cheaper than other competitors.
 

Valuable Features

Darktrace offers robust AI security with real-time anomaly detection, intuitive dashboards, and autonomous threat response for comprehensive network protection.
SentinelOne Singularity Complete offers robust, AI-driven security and seamless integration, enhancing performance and protection for enterprises.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
Darktrace is valuable since it offers full packet capture and detailed metadata.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
 

Categories and Ranking

Darktrace
Ranking in Extended Detection and Response (XDR)
6th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Email Security (9th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), AI-Powered Chatbots (2nd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (2nd)
SentinelOne Singularity Com...
Ranking in Extended Detection and Response (XDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
198
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd)
 

Mindshare comparison

As of April 2025, in the Extended Detection and Response (XDR) category, the mindshare of Darktrace is 9.7%, down from 10.3% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.2%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Peter-Murphy - PeerSpot reviewer
Enables proactive threat detection and immediate response through AI monitoring
The most valuable feature of Darktrace is its ability to detect and counter threats before they occur. The autonomous response capability is always enabled, blocking threats immediately without hesitation. Additionally, the Darktrace email platform is a significant asset since it addresses incoming threats before they reach the network, enhancing our security measures. Protecting the business is essential, and ensuring security through 24/7 AI monitoring is invaluable.
Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.
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Answers from the Community

NC
Mar 23, 2022
Mar 23, 2022
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organizations who have limited security resources but still need deep insights into threats and network intrusions. Darktrace also has an invaluable feature that produces weekly reports. A unique feature ...
2 out of 7 answers
Janet Staver - PeerSpot reviewer
Oct 28, 2021
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organizations who have limited security resources but still need deep insights into threats and network intrusions. Darktrace also has an invaluable feature that produces weekly reports. A unique feature Darktrace has to its name is its use of artificial intelligence for cybersecurity and machine learning capabilities. Darktrace is able to successfully detect threats over networks before it's even possible for them to spread. In addition, it notifies you with all the threat details. Although Darktrace is geared toward smaller-sized organizations, it does come with a hefty cost. The cost increases as the number of products that need to be monitored increases. SentinelOne is a great product and effective for mitigating threats. It allows you to have granular control over your environments and your endpoints. SentinelOne has a central management console. It also provides insight into lateral movement threats, by gathering data from anything that happens to be related to the security of an endpoint. Another SentinelOne feature that’s fantastic is their one-click automation remediation, along with rollback for restoring an endpoint, which can often be very helpful. SentinelOne is also known for its ability to decrease incident response time and has deep visibility that comes in handy quite often. However, the dashboard design isn’t wonderful. In contrast to Darktrace though, SentinelOne is efficient because minimal administrative support is required, and it offers a lot for a solution that is cost-effective. Conclusion While both SentinelOne and Darktrace boast many beneficial features, one outweighs the other when it comes to price. If Darktrace is within your budget, I would recommend it. But if not, SentinelOne is a great solution that makes a lot of sense.
ITSecuri7cfd - PeerSpot reviewer
Nov 5, 2021
An easy answer for me - pretty much exactly what @Janet Staver described.  DT was a good east-west network traffic tool that could tell you all about communications between systems (think NDR) but limited capacity, expensive boxes, that we outgrew.  S1 is an endpoint tool with deep inspection, a central console, and is cost-effective.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
Computer Software Company
20%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
What is your experience regarding pricing and costs for SentinelOne Singularity?
Its cost is similar to Trend Micro, but the protection is much better. If you want protection, you have to pay the price.
 

Also Known As

No data available
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Darktrace vs. SentinelOne Singularity Complete and other solutions. Updated: March 2025.
848,716 professionals have used our research since 2012.