Try our new research platform with insights from 80,000+ expert users

Darktrace vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Darktrace's threat prevention boosts security, saves costs, and offers significant value, especially for online businesses, despite quantification challenges.
Sentiment score
7.6
SentinelOne Singularity Complete enhances efficiency and security, reducing response time, costs, and incidents while increasing productivity and savings.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
 

Customer Service

Sentiment score
7.6
Darktrace support is praised for its responsive and efficient service, though a few cite improvement areas for complex issues.
Sentiment score
7.3
SentinelOne's support is praised for efficiency, expertise, and responsiveness, despite occasional slow responses and non-interactive communication.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The technical support from Darktrace is of high quality.
The response time and quality are satisfactory.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
SentinelOne's policy required the MSP to contact their company and schedule the deactivation at least 24 hours before.
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, efficiently managing large networks with flexible deployment despite cost concerns, excelling in diverse environments.
Sentiment score
8.1
SentinelOne Singularity Complete enables seamless scalability and integration, supporting global enterprises with effective endpoint protection and management.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
 

Stability Issues

Sentiment score
8.5
Darktrace is highly stable, with users rating it 8-10, citing reliability despite rare minor issues like human error.
Sentiment score
7.9
SentinelOne Singularity Complete is praised for stability, effective performance, and reliable updates, with occasional third-party software conflicts.
The stability of Darktrace is excellent, rated ten out of ten.
This indicates room for improvement in stability when interacting with other solutions.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
 

Room For Improvement

Darktrace needs better integration, a simpler interface, automation enhancements, flexible pricing, improved documentation, and expanded notifications.
SentinelOne Singularity Complete needs console improvements, better integration, clear documentation, efficient updates, and enhanced automated threat responses.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
The management dashboards and the meter dashboards should be more user-friendly and simple to use for easy management.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
 

Setup Cost

Darktrace is costly for small businesses but offers flexible plans and pricing varies with devices and modules chosen.
SentinelOne Singularity Complete balances higher costs with robust endpoint protection, justifying prices of $5-$8 per endpoint monthly.
The product is considered expensive compared to others.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
I did not notice a significant increase in cost after adding SentinelOne.
 

Valuable Features

Darktrace excels in AI threat detection, real-time monitoring, and autonomous response, offering seamless integration and an intuitive interface.
SentinelOne Singularity Complete offers robust security, automation, and integration, excelling in threat prevention and minimal disruption across platforms.
The features that are most valuable to me include detection, response with analytics, and network detection.
Darktrace is valuable since it offers full packet capture and detailed metadata.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
The security aspect is the most valuable feature for me.
Their support team walked us through configuring the agent to handle other third-party tools properly.
 

Categories and Ranking

Darktrace
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
77
Ranking in other categories
Email Security (9th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), AI-Powered Chatbots (2nd), Cloud Security Posture Management (CSPM) (16th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (2nd)
SentinelOne Singularity Com...
Ranking in Extended Detection and Response (XDR)
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
192
Ranking in other categories
Endpoint Protection Platform (EPP) (2nd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (3rd)
 

Mindshare comparison

As of January 2025, in the Extended Detection and Response (XDR) category, the mindshare of Darktrace is 9.3%, down from 10.7% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 6.9%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Peter-Murphy - PeerSpot reviewer
Enables proactive threat detection and immediate response through AI monitoring
The most valuable feature of Darktrace is its ability to detect and counter threats before they occur. The autonomous response capability is always enabled, blocking threats immediately without hesitation. Additionally, the Darktrace email platform is a significant asset since it addresses incoming threats before they reach the network, enhancing our security measures. Protecting the business is essential, and ensuring security through 24/7 AI monitoring is invaluable.
Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
831,020 professionals have used our research since 2012.
 

Answers from the Community

NC
Mar 23, 2022
Mar 23, 2022
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organizations who have limited security resources but still need deep insights into threats and network intrusions. Darktrace also has an invaluable feature that produces weekly reports. A unique feature ...
2 out of 7 answers
Janet Staver - PeerSpot reviewer
Oct 28, 2021
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organizations who have limited security resources but still need deep insights into threats and network intrusions. Darktrace also has an invaluable feature that produces weekly reports. A unique feature Darktrace has to its name is its use of artificial intelligence for cybersecurity and machine learning capabilities. Darktrace is able to successfully detect threats over networks before it's even possible for them to spread. In addition, it notifies you with all the threat details. Although Darktrace is geared toward smaller-sized organizations, it does come with a hefty cost. The cost increases as the number of products that need to be monitored increases. SentinelOne is a great product and effective for mitigating threats. It allows you to have granular control over your environments and your endpoints. SentinelOne has a central management console. It also provides insight into lateral movement threats, by gathering data from anything that happens to be related to the security of an endpoint. Another SentinelOne feature that’s fantastic is their one-click automation remediation, along with rollback for restoring an endpoint, which can often be very helpful. SentinelOne is also known for its ability to decrease incident response time and has deep visibility that comes in handy quite often. However, the dashboard design isn’t wonderful. In contrast to Darktrace though, SentinelOne is efficient because minimal administrative support is required, and it offers a lot for a solution that is cost-effective. Conclusion While both SentinelOne and Darktrace boast many beneficial features, one outweighs the other when it comes to price. If Darktrace is within your budget, I would recommend it. But if not, SentinelOne is a great solution that makes a lot of sense.
ITSecuri7cfd - PeerSpot reviewer
Nov 5, 2021
An easy answer for me - pretty much exactly what @Janet Staver described.  DT was a good east-west network traffic tool that could tell you all about communications between systems (think NDR) but limited capacity, expensive boxes, that we outgrew.  S1 is an endpoint tool with deep inspection, a central console, and is cost-effective.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
What do you like most about SentinelOne?
The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
What is your experience regarding pricing and costs for SentinelOne?
We do not encounter a lot of issues with the pricing of SentinelOne. The pricing is reasonable. The solution offers a standard licensing fee.
 

Also Known As

No data available
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Darktrace vs. SentinelOne Singularity Complete and other solutions. Updated: December 2024.
831,020 professionals have used our research since 2012.