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Darktrace vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.6
Darktrace's customer support is praised for responsiveness and competence, resolving issues swiftly and effectively across diverse needs.
Sentiment score
7.3
SentinelOne Singularity Complete's support is generally efficient and knowledgeable, but some users note variable response times and transparency issues.
The technical support from Darktrace is of high quality.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
 

Room For Improvement

Sentiment score
5.2
Darktrace needs better SIEM integration, user-friendly interface, reduced false positives, clearer documentation, and enhanced third-party platform connectivity.
Sentiment score
4.5
SentinelOne Singularity Complete needs interface and automation improvements, better integration, deployment efficiency, and enhanced support for diverse environments.
The management dashboards and the meter dashboards should be more user-friendly and simple to use for easy management.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
 

Scalability Issues

Sentiment score
7.6
Users highly rate Darktrace's scalability, adaptable to large enterprises and extensive networks, though expansion may incur extra costs.
Sentiment score
8.1
SentinelOne Singularity Complete excels in scalability, effortlessly supporting thousands of devices and integrating smoothly across diverse platforms.
Darktrace has high scalability, and I would rate it a nine out of ten.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
 

Setup Cost

Sentiment score
5.5
Darktrace offers valuable cybersecurity features, but its high cost and licensing can be challenging for smaller companies.
Sentiment score
6.2
SentinelOne Singularity Complete offers transparency and value with flexible pricing, justified by its advanced features, despite varying cost opinions.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
 

Stability Issues

Sentiment score
8.5
Darktrace is praised for high stability, minimal downtime, and effective security, with most users rating satisfaction very high.
Sentiment score
8.0
SentinelOne Singularity Complete is stable and reliable, with occasional issues like manual updates and isolated resource usage reports.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
 

Valuable Features

Sentiment score
8.2
Darktrace excels in AI-driven threat detection, offering fast, autonomous responses, comprehensive visibility, and intuitive, data-rich user interface.
Sentiment score
8.3
SentinelOne Singularity Complete excels in AI-driven threat detection, autonomous remediation, integration, and comprehensive endpoint protection with minimal resource impact.
Darktrace is valuable since it offers full packet capture and detailed metadata.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
 

Categories and Ranking

Darktrace
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
75
Ranking in other categories
Email Security (12th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (16th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (1st)
SentinelOne Singularity Com...
Ranking in Extended Detection and Response (XDR)
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
191
Ranking in other categories
Endpoint Protection Platform (EPP) (2nd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (3rd)
 

Mindshare comparison

As of December 2024, in the Extended Detection and Response (XDR) category, the mindshare of Darktrace is 9.2%, down from 10.9% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 7.0%, down from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Luis KiambatA - PeerSpot reviewer
Great autonomous support, offers an easy setup, and has responsive support
The autonomous response is great. It blocks basically everything that is outside the normal, and what's happening 24/7. When we don't have anybody looking, it's great. The visibility that it gives you into any incident is great. You can see everything. I would say these two are the biggest aspects we really appreciate. It is easy to set everything up. The solution is stable. Users can scale the product. Technical support is helpful and responsive.
Prince Joseph - PeerSpot reviewer
Reduces organizational risk, low on machine load, and helps prevent ransomware
The most important aspect of the solution is that the load on the machine is not very high. It doesn't take up battery resources. The solution prevents ransomware and other threats. So far, it is working brilliantly. The dashboards and UI are user friendly, as is the ability to configure as needed. It seems to have a lot more capabilities. The XDR capabilities, in particular, look very strong. We're currently looking into that. If we want to do integrations with third parties, we don't have very many challenges around that. The ability to ingest and correlate across our security solutions is very useful. It's impressive. The AI engine it has is excellent. It helps us consolidate our security solutions. While it does not allow us to reduce alerts per se, it does a good job of correlating. The way it's integrated into the SIM, it's working to the expectations we have. The solution helps free up people so that they can work on other tasks. We don't have to grow our team too much now. My security team is actually quite small - about five people. We all get more time to handle other tasks. We've noted that it does help reduce mean time to respond. We can identify events easier and those that are most critical are brought to the forefront. Previously, we were in the dark. Now we have so much more visibility. It's been a huge improvement. It's effectively helped to reduce organizational risk.
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Answers from the Community

NC
Mar 23, 2022
Mar 23, 2022
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organizations who have limited security resources but still need deep insights into threats and network intrusions. Darktrace also has an invaluable feature that produces weekly reports. A unique feature ...
2 out of 7 answers
Janet Staver - PeerSpot reviewer
Oct 28, 2021
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organizations who have limited security resources but still need deep insights into threats and network intrusions. Darktrace also has an invaluable feature that produces weekly reports. A unique feature Darktrace has to its name is its use of artificial intelligence for cybersecurity and machine learning capabilities. Darktrace is able to successfully detect threats over networks before it's even possible for them to spread. In addition, it notifies you with all the threat details. Although Darktrace is geared toward smaller-sized organizations, it does come with a hefty cost. The cost increases as the number of products that need to be monitored increases. SentinelOne is a great product and effective for mitigating threats. It allows you to have granular control over your environments and your endpoints. SentinelOne has a central management console. It also provides insight into lateral movement threats, by gathering data from anything that happens to be related to the security of an endpoint. Another SentinelOne feature that’s fantastic is their one-click automation remediation, along with rollback for restoring an endpoint, which can often be very helpful. SentinelOne is also known for its ability to decrease incident response time and has deep visibility that comes in handy quite often. However, the dashboard design isn’t wonderful. In contrast to Darktrace though, SentinelOne is efficient because minimal administrative support is required, and it offers a lot for a solution that is cost-effective. Conclusion While both SentinelOne and Darktrace boast many beneficial features, one outweighs the other when it comes to price. If Darktrace is within your budget, I would recommend it. But if not, SentinelOne is a great solution that makes a lot of sense.
ITSecuri7cfd - PeerSpot reviewer
Nov 5, 2021
An easy answer for me - pretty much exactly what @Janet Staver described.  DT was a good east-west network traffic tool that could tell you all about communications between systems (think NDR) but limited capacity, expensive boxes, that we outgrew.  S1 is an endpoint tool with deep inspection, a central console, and is cost-effective.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
What do you like most about SentinelOne?
The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
What is your experience regarding pricing and costs for SentinelOne?
We do not encounter a lot of issues with the pricing of SentinelOne. The pricing is reasonable. The solution offers a standard licensing fee.
 

Also Known As

No data available
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Darktrace vs. SentinelOne Singularity Complete and other solutions. Updated: October 2024.
823,795 professionals have used our research since 2012.