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Darktrace vs ExtraHop Reveal(x) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.0
Darktrace customer service receives high praise for responsiveness, global support, and effective communication, despite minor complaints about complex deployments.
Sentiment score
7.6
ExtraHop Reveal(x) customer service is praised for speed and effectiveness, despite occasional timezone issues, with ratings of 3-10.
I would rate their technical support nine out of ten.
 

Room For Improvement

Sentiment score
5.2
Darktrace requires better SIEM integration, automation, endpoint protection, a simpler interface, and improved user engagement and documentation.
Sentiment score
5.3
ExtraHop Reveal(x) needs improved functionality, cloud capabilities, and support while users seek better pricing, reporting, and technical support.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
Currently, we have to check manually as we do not receive any notifications about new patches, maintenance, or firmware releases.
 

Scalability Issues

Sentiment score
7.6
Darktrace is scalable, adaptable, user-friendly, ideal for large businesses, but may be costly for smaller companies with minor challenges.
Sentiment score
7.4
ExtraHop Reveal(x) is highly scalable, effective for varied teams, though costs and upgrades may pose challenges.
 

Setup Cost

Sentiment score
6.6
Darktrace is considered pricey but offers advanced features; smaller businesses may struggle with its cost.
Sentiment score
7.0
ExtraHop Reveal(x) is costly, with pricing based on scaling; however, it offers significant value despite its complexity.
 

Stability Issues

Sentiment score
8.5
Users praise Darktrace for its reliable, stable performance, consistently operating without major issues, earning high satisfaction ratings.
Sentiment score
8.0
ExtraHop Reveal(x) is praised for reliability and stability, achieving high user ratings with consistent performance-enhancing updates.
 

Valuable Features

Sentiment score
8.3
Darktrace provides AI-driven threat detection and autonomous response, enhancing security with real-time monitoring and machine learning analytics.
Sentiment score
8.2
ExtraHop Reveal(x) excels in analytics, security, integration, and user-friendly design for enhanced network visibility and threat detection.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
The solution offers a friendly GUI for security features.
 

Categories and Ranking

Darktrace
Ranking in Network Traffic Analysis (NTA)
1st
Ranking in Network Detection and Response (NDR)
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
74
Ranking in other categories
Email Security (12th), Intrusion Detection and Prevention Software (IDPS) (1st), Extended Detection and Response (XDR) (3rd), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (1st)
ExtraHop Reveal(x)
Ranking in Network Traffic Analysis (NTA)
4th
Ranking in Network Detection and Response (NDR)
8th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Network Traffic Analysis (NTA) category, the mindshare of Darktrace is 32.2%, down from 33.2% compared to the previous year. The mindshare of ExtraHop Reveal(x) is 21.0%, up from 14.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Traffic Analysis (NTA)
 

Featured Reviews

Luis KiambatA - PeerSpot reviewer
Great autonomous support, offers an easy setup, and has responsive support
The autonomous response is great. It blocks basically everything that is outside the normal, and what's happening 24/7. When we don't have anybody looking, it's great. The visibility that it gives you into any incident is great. You can see everything. I would say these two are the biggest aspects we really appreciate. It is easy to set everything up. The solution is stable. Users can scale the product. Technical support is helpful and responsive.
Jordan Swanson - PeerSpot reviewer
It helps you visualize how data moves across your network
I rate ExtraHop Reveal(x) 10 out of 10. This is more of a nice-to-have rather than a must-have solution. Something like a CrowdStrike or a next-gen AV is an essential product, whereas NDR is more of a nice-to-have thing. If you only have a little bit of traffic, you're probably not going to get anything out of it. It's better for a medium-to-large enterprise. It's more appropriate for companies wh a massfootprints or industrial applications using use nonstandard devices. It's helpful for things that use SCADA, the Internet of Things, somethingings that don't fit neatly into other management categories. Itty common for industrial, construction, or maintenance devices to be a little lackluster in their security. Major breaches like the Colonial Pipeline hack and attempted hacks on nuclear power plants all went through Internet of Things vulnerabilities and other devices where security wasn't part of their plan. This helps you cover yourself by monitoring the traffic. With something like CrowdStrike, you need to put the CrowdStrike sensor on it, but Reveal(x) looks at everything on the network.
report
Use our free recommendation engine to learn which Network Traffic Analysis (NTA) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
Financial Services Firm
16%
Computer Software Company
15%
Healthcare Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What is the best network monitoring software for large enterprises?
We just did an assessment for our 47 datacenters around North America. The top two enterprise-level network monitoring solutions were ExtraHop first, Riverbed SteelCenter second. Their negotiated c...
What open source tool can one use to measure bandwidth from one's upstream service provider?
One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...
What do you like most about ExtraHop Reveal(x)?
With ExtraHop Reveal(x), it gives me more visibility into the packets. It doesn't provide the entire packet capture, but it offers more information on how connections are made at the network layer....
 

Also Known As

No data available
Reveal(x), Revealx
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Wood County Hospital
Find out what your peers are saying about Darktrace vs. ExtraHop Reveal(x) and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.