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Darktrace vs Vectra AI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Darktrace users experience substantial returns through threat prevention and reduced downtime, despite deployment challenges and difficulty measuring returns.
Sentiment score
6.9
Vectra AI enhances security efficiency, offers cost savings, improves incident response, and is valued despite challenges in quantifying ROI.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
The payback period is roughly six months.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
7.6
Darktrace's customer service is praised for responsiveness and efficiency, though some suggest improvements for complex issues.
Sentiment score
8.0
Users highly praise Vectra AI's customer service for its knowledgeable, responsive, and proactive support, with effective issue resolution.
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at City Edge
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
The support is quite reliable depending on the service engineer assigned.
Cyber Security Engineer at a tech services company with 1,001-5,000 employees
When I create tickets, the response is fast, and issues are solved promptly.
Planning& Performance Analyst at National Information Center, Ministry of Interior, Saudi Arabia
Customer support receives a rating of nine out of ten due to being very supportive and responding quite efficiently.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, supporting diverse user bases and integrating well with existing infrastructures.
Sentiment score
7.3
Vectra AI efficiently scales across large networks with planning, handling vast data traffic and numerous endpoints smoothly with proper infrastructure.
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at City Edge
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Vectra AI is scalable because it can work through different kinds of solutions and is compatible with all kinds of cloud solutions.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.5
Darktrace is highly rated for stability and reliability, with effective monitoring and an intuitive interface despite occasional traffic impacts.
Sentiment score
8.0
Vectra AI is stable with rare downtime, quick bug fixes, and easy monitoring despite occasional throughput-related slowness.
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
 

Room For Improvement

Darktrace needs improved integration, automation, usability, pricing, support, and clarity, plus better endpoint protection and third-party tool integration.
Vectra AI should improve integration, reporting, orchestration, reduce false positives, enhance accuracy, flexibility, and refine pricing and documentation.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
ExtraHop's ability to decrypt encrypted data is a feature that Vectra AI lacks.
Planning& Performance Analyst at National Information Center, Ministry of Interior, Saudi Arabia
You need to have a Linux server, and from the Linux server, you must perform AI tasks, and there is a lot to be handled in the back end.
Owner at Fortibits
All threats, including hacking attempts, should be comprehensively addressed.
Consultant at a retailer with 5,001-10,000 employees
 

Setup Cost

Darktrace is costly yet valued for advanced features, offering flexible module selection with negotiable discounts and yearly contracts.
Vectra AI pricing is seen as high but justified by its robust features, though expensive for some, like schools.
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
Vectra is cheaper in terms of pricing and features compared to Darktrace.
Cyber Security Engineer at a tech services company with 1,001-5,000 employees
It is very acceptable when you compare it with Darktrace, for example.
Owner at Fortibits
 

Valuable Features

Darktrace offers AI-driven threat detection, real-time monitoring, and autonomous response with scalability and ease of integration for enhanced security.
Vectra AI excels in AI-driven threat detection, risk scoring, and seamless integration while enhancing visibility and handling high-risk behaviors.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
Our company used Vectra AI to detect the malicious threats and viruses before they could cause more damage, and we successfully stopped the threats.
Consultant at a retailer with 5,001-10,000 employees
Alert noise was dramatically reduced by nearly 80%, allowing SOC analysts to focus more on true threats, which made them more productive and resulted in higher operational efficiency.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
There are extensive out-of-box detection capabilities.
Owner at Fortibits
 

Categories and Ranking

Darktrace
Ranking in Intrusion Detection and Prevention Software (IDPS)
2nd
Ranking in Network Detection and Response (NDR)
1st
Ranking in Extended Detection and Response (XDR)
6th
Ranking in AI-Powered Cybersecurity Platforms
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Email Security (9th), Network Traffic Analysis (NTA) (1st), Cloud Security Posture Management (CSPM) (13th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI Observability (8th)
Vectra AI
Ranking in Intrusion Detection and Prevention Software (IDPS)
5th
Ranking in Network Detection and Response (NDR)
2nd
Ranking in Extended Detection and Response (XDR)
16th
Ranking in AI-Powered Cybersecurity Platforms
6th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
Identity Threat Detection and Response (ITDR) (11th)
 

Mindshare comparison

As of January 2026, in the Network Detection and Response (NDR) category, the mindshare of Darktrace is 18.0%, down from 25.2% compared to the previous year. The mindshare of Vectra AI is 13.3%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Detection and Response (NDR) Market Share Distribution
ProductMarket Share (%)
Darktrace18.0%
Vectra AI13.3%
Other68.7%
Network Detection and Response (NDR)
 

Q&A Highlights

CW
Founder & CEO at a tech services company with 51-200 employees
Feb 11, 2020
 

Featured Reviews

AM
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Consistent threat hunting and anomaly detection deliver valuable insights for network security management
In terms of improvement for Darktrace, pricing is the main concern. Pricing bothers me and this is one of the major factors when choosing a solution. When we get feedback from customers, that's the only felt need. When we factor in Darktrace, we do it only limited. We put it on where the perimeters and connections are, but still, some gray areas are left out, especially if we have multiple branches. We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
RR
Consultant at a retailer with 5,001-10,000 employees
Threat detection has improved and malicious emails are now identified quickly
Vectra AI offers artificial intelligence capabilities with visibility that can be integrated into our day-to-day operations and other tools, including malware detection tools and cyber threat tools. Vectra AI has positively impacted my organization. Last year while using it, we received many malicious email threats and virus incidents, including a trojan virus that had reportedly been deployed by someone. Our company used Vectra AI to detect the malicious threats and viruses before they could cause more damage, and we successfully stopped the threats. Using Vectra AI, I notice that server downtime has decreased significantly. We now experience only two to three hours of downtime, whereas without Vectra AI and other tools, our downtime would exceed 48 to 72 hours.
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880,435 professionals have used our research since 2012.
 

Answers from the Community

CW
Founder & CEO at a tech services company with 51-200 employees
Feb 11, 2020
Feb 11, 2020
I that feel there are two old problems still there in the market: 1-Vendors don't talk to each other. 2-Whoever is focusing on endpoint is missing the network and human side and the opposite is also true. I love, for example, what Darktrace is doing in the network side and the playback option to know what happened in my network during a long holiday, for example, things will never be caught by...
2 out of 9 answers
reviewer973458 - PeerSpot reviewer
CEO & Founder at a tech services company with 1-10 employees
Aug 26, 2019
Raffael Marty, Vice President, Forcepoint Research and Intelligence, said: "There is no artificial intelligence in the field of information security, and it is unlikely to be developed in 2019." Most of unsupervised machine learning-based network anomaly detection solution does not provide why the anomaly has been aroused and whether the anomaly is malicious or not. Most of such solution's pricing model is based on number of endpoints but I prefer to have flat fee subscription-based.
IT
Group CIO with 10,001+ employees
Aug 26, 2019
I that feel there are two old problems still there in the market: 1-Vendors don't talk to each other. 2-Whoever is focusing on endpoint is missing the network and human side and the opposite is also true. I love, for example, what Darktrace is doing in the network side and the playback option to know what happened in my network during a long holiday, for example, things will never be caught by a second-generation AV but I need to have a solid 2nd gen. AV besides the total high cost of Darktrace which by the way is worth it for IT pros but not for business owners. We need to have something like virus total but for risks and threats beyond viruses where all vendors work on this and all endpoint customers with different vendors connect to it to be secured.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise19
Large Enterprise29
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise10
Large Enterprise29
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What is the biggest difference between Corelight and Vectra AI?
The two platforms take a fundamentally different approach to NDR. Corelight is limited to use cases that require the eventual forwarding of events and parsed data logs to a security team’s SIEM or ...
What do you like most about Vectra AI?
The solution is currently used as a central threat detection and response system.
What is your experience regarding pricing and costs for Vectra AI?
It is very acceptable when you compare it with Darktrace, for example.
 

Also Known As

No data available
Vectra Networks, Vectra AI NDR
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Tribune Media Group, Barry University, Aruba Networks, Good Technology, Riverbed, Santa Clara University, Securities Exchange, Tri-State Generation and Transmission Association
Find out what your peers are saying about Darktrace vs. Vectra AI and other solutions. Updated: December 2025.
880,435 professionals have used our research since 2012.