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Darktrace vs Lumu comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.0
Darktrace customer service receives high praise for responsiveness, global support, and effective communication, despite minor complaints about complex deployments.
Sentiment score
9.0
Lumu's customer service is highly praised for efficient support and valuable assistance, particularly during setup and deployment.
 

Room For Improvement

Sentiment score
5.2
Darktrace requires better SIEM integration, automation, endpoint protection, a simpler interface, and improved user engagement and documentation.
Sentiment score
6.2
Lumu requires enhanced management reports, faster log access, better integrations, and improved threat discovery in its free version.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
 

Scalability Issues

Sentiment score
7.6
Darktrace is scalable, adaptable, user-friendly, ideal for large businesses, but may be costly for smaller companies with minor challenges.
No sentiment score available
 

Setup Cost

Sentiment score
6.6
Darktrace is considered pricey but offers advanced features; smaller businesses may struggle with its cost.
Sentiment score
5.0
Lumu provides cost-effective, valuable solutions for enterprises, especially if packet access isn't needed, with competitive pricing compared to alternatives.
 

Stability Issues

Sentiment score
8.5
Users praise Darktrace for its reliable, stable performance, consistently operating without major issues, earning high satisfaction ratings.
No sentiment score available
 

Valuable Features

Sentiment score
8.3
Darktrace provides AI-driven threat detection and autonomous response, enhancing security with real-time monitoring and machine learning analytics.
Sentiment score
8.0
Lumu offers comprehensive threat detection with ease of use, automation, integration, and effective data presentation for efficient cybersecurity management.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
 

Categories and Ranking

Darktrace
Ranking in Intrusion Detection and Prevention Software (IDPS)
1st
Ranking in Network Detection and Response (NDR)
1st
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
74
Ranking in other categories
Email Security (12th), Network Traffic Analysis (NTA) (1st), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (1st)
Lumu
Ranking in Intrusion Detection and Prevention Software (IDPS)
12th
Ranking in Network Detection and Response (NDR)
9th
Ranking in Extended Detection and Response (XDR)
17th
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Network Detection and Response (NDR) category, the mindshare of Darktrace is 27.5%, down from 29.2% compared to the previous year. The mindshare of Lumu is 3.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Detection and Response (NDR)
 

Featured Reviews

Luis KiambatA - PeerSpot reviewer
Great autonomous support, offers an easy setup, and has responsive support
The autonomous response is great. It blocks basically everything that is outside the normal, and what's happening 24/7. When we don't have anybody looking, it's great. The visibility that it gives you into any incident is great. You can see everything. I would say these two are the biggest aspects we really appreciate. It is easy to set everything up. The solution is stable. Users can scale the product. Technical support is helpful and responsive.
Juan Solano - PeerSpot reviewer
Protects against threats and handles it in time with moderate pricing
Mostly, Lumu is an automatic tool. We'll deploy on firewalls and DNS servers. Lumu detects every attack on our network. The other day, we had CLC, the command controller, and the tool reacted automatically. It detected the attack and immediately blocked it without intervention from my team. The improvement is in the security process, as it's now entirely automated. We no longer require a technician or engineer to monitor our network 24/7. Lumu updates with AI and global threat intelligence, which greatly assists us. Since our workload is lighter, Lumu handles all of our tasks. We're using FortiGate for the firewall and Kaspersky for endpoints. If you are going to Lumu, you need another solution for the endpoint. You need to integrate with other tools like firewalls or another antivirus. I recommend the solution based on the price, usability, and service offered by the solution. Overall, I rate the solution a nine out of ten.
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Use our free recommendation engine to learn which Network Detection and Response (NDR) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
Educational Organization
14%
Computer Software Company
11%
Government
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What do you like most about Lumu?
Lumu protects against threats immediately and handles them in time.
What needs improvement with Lumu?
Lumu's ability to discover threats is an area of concern where improvements are needed.
What is your primary use case for Lumu?
My company is currently dealing with Lumu's onboarding process. Lumu is used to monitor the environment permanently and validate if there is ransomware that can exploit our infrastructure.
 

Comparisons

 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Information Not Available
Find out what your peers are saying about Darktrace vs. Lumu and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.