Try our new research platform with insights from 80,000+ expert users

ExtraHop Reveal(x) vs Lumu comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.6
ExtraHop Reveal(x) customer service is praised for speed and effectiveness, despite occasional timezone issues, with ratings of 3-10.
Sentiment score
9.0
Lumu's customer service is highly praised for efficient support and valuable assistance, particularly during setup and deployment.
I would rate their technical support nine out of ten.
 

Room For Improvement

Sentiment score
5.3
ExtraHop Reveal(x) needs improved functionality, cloud capabilities, and support while users seek better pricing, reporting, and technical support.
Sentiment score
6.2
Lumu requires enhanced management reports, faster log access, better integrations, and improved threat discovery in its free version.
Currently, we have to check manually as we do not receive any notifications about new patches, maintenance, or firmware releases.
 

Scalability Issues

Sentiment score
7.4
ExtraHop Reveal(x) is highly scalable, effective for varied teams, though costs and upgrades may pose challenges.
No sentiment score available
 

Setup Cost

Sentiment score
7.0
ExtraHop Reveal(x) is costly, with pricing based on scaling; however, it offers significant value despite its complexity.
Sentiment score
5.0
Lumu provides cost-effective, valuable solutions for enterprises, especially if packet access isn't needed, with competitive pricing compared to alternatives.
 

Stability Issues

Sentiment score
8.0
ExtraHop Reveal(x) is praised for reliability and stability, achieving high user ratings with consistent performance-enhancing updates.
No sentiment score available
 

Valuable Features

Sentiment score
8.2
ExtraHop Reveal(x) excels in analytics, security, integration, and user-friendly design for enhanced network visibility and threat detection.
Sentiment score
8.0
Lumu offers comprehensive threat detection with ease of use, automation, integration, and effective data presentation for efficient cybersecurity management.
The solution offers a friendly GUI for security features.
 

Categories and Ranking

ExtraHop Reveal(x)
Ranking in Network Detection and Response (NDR)
8th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
Network Traffic Analysis (NTA) (4th)
Lumu
Ranking in Network Detection and Response (NDR)
9th
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (12th), Extended Detection and Response (XDR) (17th)
 

Mindshare comparison

As of November 2024, in the Network Detection and Response (NDR) category, the mindshare of ExtraHop Reveal(x) is 12.7%, up from 12.1% compared to the previous year. The mindshare of Lumu is 3.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Detection and Response (NDR)
 

Featured Reviews

Jordan Swanson - PeerSpot reviewer
It helps you visualize how data moves across your network
I rate ExtraHop Reveal(x) 10 out of 10. This is more of a nice-to-have rather than a must-have solution. Something like a CrowdStrike or a next-gen AV is an essential product, whereas NDR is more of a nice-to-have thing. If you only have a little bit of traffic, you're probably not going to get anything out of it. It's better for a medium-to-large enterprise. It's more appropriate for companies wh a massfootprints or industrial applications using use nonstandard devices. It's helpful for things that use SCADA, the Internet of Things, somethingings that don't fit neatly into other management categories. Itty common for industrial, construction, or maintenance devices to be a little lackluster in their security. Major breaches like the Colonial Pipeline hack and attempted hacks on nuclear power plants all went through Internet of Things vulnerabilities and other devices where security wasn't part of their plan. This helps you cover yourself by monitoring the traffic. With something like CrowdStrike, you need to put the CrowdStrike sensor on it, but Reveal(x) looks at everything on the network.
Juan Solano - PeerSpot reviewer
Protects against threats and handles it in time with moderate pricing
Mostly, Lumu is an automatic tool. We'll deploy on firewalls and DNS servers. Lumu detects every attack on our network. The other day, we had CLC, the command controller, and the tool reacted automatically. It detected the attack and immediately blocked it without intervention from my team. The improvement is in the security process, as it's now entirely automated. We no longer require a technician or engineer to monitor our network 24/7. Lumu updates with AI and global threat intelligence, which greatly assists us. Since our workload is lighter, Lumu handles all of our tasks. We're using FortiGate for the firewall and Kaspersky for endpoints. If you are going to Lumu, you need another solution for the endpoint. You need to integrate with other tools like firewalls or another antivirus. I recommend the solution based on the price, usability, and service offered by the solution. Overall, I rate the solution a nine out of ten.
report
Use our free recommendation engine to learn which Network Detection and Response (NDR) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
15%
Healthcare Company
6%
Government
6%
Educational Organization
14%
Computer Software Company
11%
Government
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
We just did an assessment for our 47 datacenters around North America. The top two enterprise-level network monitoring solutions were ExtraHop first, Riverbed SteelCenter second. Their negotiated c...
What open source tool can one use to measure bandwidth from one's upstream service provider?
One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...
What do you like most about ExtraHop Reveal(x)?
With ExtraHop Reveal(x), it gives me more visibility into the packets. It doesn't provide the entire packet capture, but it offers more information on how connections are made at the network layer....
What do you like most about Lumu?
Lumu protects against threats immediately and handles them in time.
What needs improvement with Lumu?
Lumu's ability to discover threats is an area of concern where improvements are needed.
What is your primary use case for Lumu?
My company is currently dealing with Lumu's onboarding process. Lumu is used to monitor the environment permanently and validate if there is ransomware that can exploit our infrastructure.
 

Comparisons

 

Also Known As

Reveal(x), Revealx
No data available
 

Overview

 

Sample Customers

Wood County Hospital
Information Not Available
Find out what your peers are saying about ExtraHop Reveal(x) vs. Lumu and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.