Director, Information Technology at a educational organization with 201-500 employees
Real User
Top 10
May 23, 2025
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more periodic webinars might be helpful. Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares. As the community grows for Lumu then that will improve, but that is not really a criticism of Lumu, they simply have not been around that long.
Information security and quality engineer at Federacion de Aseguradores Colombianos Fasecolda
User
Sep 27, 2022
I am happy with the current features. However, one important one is to improve the reports. The good thing is that they already captured my feedback regarding this and are working on a new version of the reports. Besides that, I am happy with the features and value they provide to our cybersecurity operation. With this solution, you don’t need to invest in expensive cybersecurity software because you can operate within the product easily. I am glad about the results so far and expect to have even more features when we upgrade to Defender.
Nothing so far needs to be improved. The new features that have been added are very nice. I can't think of any new capabilities that need to be added. Overall this product meets our needs and does what we need it to do. As mentioned, it adds another layer to our cybersecurity stack.
Deputy Manager Technical Support at Restaurantes TOKS
User
Jun 23, 2022
The reports need improvement. They need to have more complete reports that can be provided to the management area - although I understand that it is something they are already working on. With that information, cybersecurity can be escalated within the organization and the different executive stakeholders see it as something to which they should pay attention. Otherwise, it is a very complete tool that is evolving rapidly, so users benefit from these new features. The team is always attentive to receiving feedback and passing it on to the product team when necessary
Lumu Technologies is a cyber-security company that illuminates threats, attacks, and adversaries affecting enterprises worldwide. Using actionable intelligence, Lumu provides a radical way to secure networks by enhancing and augmenting existing defense capabilities established over the past 25 years.
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more periodic webinars might be helpful. Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares. As the community grows for Lumu then that will improve, but that is not really a criticism of Lumu, they simply have not been around that long.
Lumu's ability to discover threats is an area of concern where improvements are needed.
The free version is very limited compared to the full version.
The integration with different vendors and endpoints could be improved. The reports are not so extensive, but they could be better.
It would be good if we could access the physical logs. Sometimes Lumu gives them to us, but we would have to wait a day.
I am happy with the current features. However, one important one is to improve the reports. The good thing is that they already captured my feedback regarding this and are working on a new version of the reports. Besides that, I am happy with the features and value they provide to our cybersecurity operation. With this solution, you don’t need to invest in expensive cybersecurity software because you can operate within the product easily. I am glad about the results so far and expect to have even more features when we upgrade to Defender.
Nothing so far needs to be improved. The new features that have been added are very nice. I can't think of any new capabilities that need to be added. Overall this product meets our needs and does what we need it to do. As mentioned, it adds another layer to our cybersecurity stack.
The reports need improvement. They need to have more complete reports that can be provided to the management area - although I understand that it is something they are already working on. With that information, cybersecurity can be escalated within the organization and the different executive stakeholders see it as something to which they should pay attention. Otherwise, it is a very complete tool that is evolving rapidly, so users benefit from these new features. The team is always attentive to receiving feedback and passing it on to the product team when necessary