Malwarebytes Reviews

Name: Malwarebytes
Brand: Malwarebytes
Rating: 4.0 (36 reviews)

4.0 out of 5

36 reviews
90% willing to recommend

582 followers

What is Malwarebytes?

Malwarebytes is used for malware detection, endpoint protection, ransomware prevention, and behavior monitoring on Windows and Mac, serving as an EDR for detecting usage behaviors and providing comprehensive security features.

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Malwarebytes is the #28 ranked solution in endpoint security software. PeerSpot users give Malwarebytes an average rating of 8.0 out of 10. Based on the analysis of the 36 most recent Malwarebytes reviews, the overall sentiment is positive, with a sentiment score of 7.3. Malwarebytes is most commonly compared to CrowdStrike Falcon: Malwarebytes vs CrowdStrike Falcon. Malwarebytes is popular among the large enterprise segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.

Helped 816,562 peers since 2012

Featured reviews

Anas Anas

Solution Consultant at Creation for Smart Software Development

Malwarebytes's initial setup is simple. It is easy to deploy and configure the policies and the configuration. I deployed Malwarebytes for one customer and I did it in under two days. They had approximately 50 users, it took approximately an hour. The steps I took for the implementation were downloading the Malwarebytes management console from the site, installing it, then running the discovery tool, scanning my network, and checking all of the PCs on my network. It's already pre-configured, you don't need to configure anything. The only configuration that I did on the administration console was some of the exclusion from the scan. This is the only rule that I have created. I rate the initial setup of Malwarebytes a ten out of ten.

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Etienne Riggins

Systems Administrator at a legal firm with 51-200 employees

The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it.

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reviewer1714521

IT Support Specialist at a construction company with 11-50 employees

I would like to see a little more detail in the log. So, when an event occurs, I'd like to know not just when it happened and on what device, but what activity was taking place on the machine at the time so that we can drill down. If we get a false positive, we have to do a lot of research and go back and forth with our end-users to know why it was a false positive. So, having a little more detail around detections and events would probably be my most asked feature. Its price can also be improved. It is really expensive.

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Malwarebytes mindshare

As of November 2024, the mindshare of Malwarebytes in the Endpoint Protection Platform (EPP) category stands at 1.7%, down from 2.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Malwarebytes is praised for its advanced threat detection, anti-ransomware capabilities, cloud-based management, and user-friendly interface. Its customizable scanning, quick remediation, and rollback features deliver excellent malware protection. Frequent updates and seamless operation ensure users face minimal interruption. Its robust security, coupled with effective threat removal and reporting, make it reliable. Organizations value its complete protection, endpoint management, and efficient malware identification, providing confidence in safety from intruders and ransomware.

"I never have to look at it or do anything with it, and then my system just stays clean."
"The behavior-based detection is very nice, and it combats zero-day threats by looking for anomalous behaviors."
"The technical support services are good."

Room for Improvement

Malwarebytes users report a need for faster performance and reduced CPU usage. Improvements are desired in handling false positives, better integration with other vendors, and expanded cloud management. Enhancements in reporting, intuitive UI, and AI capabilities are sought. Users experience occasional issues with product stability and updates. Integration with cybersecurity tools is limited, and the pricing is considered high. There are calls for improved technical support response and more detailed event logging.

"The free version is effective, however, the paid version is pricey compared to it."
"There are no built-in backups or integrated backup options, which could be an opportunity."
"The product could be improved in blocking malicious traffic, such as communication with known malicious IP addresses."

ROI

Users have experienced a range of returns from Malwarebytes. Some reported increased productivity and a 50% return on investment, while others found it cost-effective with efficient security features. A few noted its high detection rate but also mentioned false positives. Some have yet to see a financial return due to the absence of significant events requiring response, although they still recognized its potential to prevent business damage. Overall returns varied, reflecting different user circumstances.

Pricing

Malwarebytes pricing is perceived variably among enterprises. Some find it cost-effective, while others consider it expensive, particularly when additional modules are added. The cost ranges from $20-60 per machine annually, with higher expenses for on-premises deployments compared to cloud-based solutions. Licensing is typically annual per seat, with few additional costs. Comparisons suggest Malwarebytes is mid-range, competitive with options like Sophos and Symantec, but more costly than solutions like Sentinel One and CrowdStrike.

"Malwarebytes is a cost-effective product."
"The platform pricing is competitive with other antivirus products."
"I rate the tool's pricing a five out of ten."

Popular Use Cases

Malwarebytes is mainly utilized for endpoint protection, malware detection, and cybersecurity enhancement across various devices and companies. It offers features like real-time threat monitoring, ransomware and malware prevention, intrusion protection, and automated threat remediation. Users employ it for intrusions, ransomware rollback, and as supplementary antivirus coverage. It is valued by organizations for its ease of use, cloud-based management, compliance scanning, and comprehensive protection on both Windows and Mac devices.

Service and Support

Malwarebytes customer service and support receive mixed feedback. Many users find technical support good, with quick response times and effective assistance during deployment issues, particularly for MacBooks and iOS. However, some users face challenges in receiving timely answers, find the service lacking in enterprise-class maturity, and experience difficulties in having suggestions addressed. Users appreciate the availability of support channels, but some express a need for improved response to specific concerns.

Deployment

Many users found Malwarebytes's initial setup to be straightforward and easy, with installations often described as quick and user-friendly. Some reported it could be completed in minutes, while deployment duration varied depending on organizational size. A few users found setup complex, mentioning the need for configuration and policy adjustments. Maintenance was typically seen as minimal, needing few resources. Occasionally, users mentioned the process required more planning when integrating with existing systems or third-party software.

Scalability

Malwarebytes is considered scalable by several users who find it suitable for small to medium-sized businesses. It is seen as capable of handling various organizational structures, including those with many endpoints. Some users note its potential for expansion, while a few experience performance issues with increased usage. The easy scalability and lightweight nature make it suitable for different setups, with reports indicating its adequacy for managing multiple devices and requiring minimal administrative intervention.

Stability

Many users find Malwarebytes stable and reliable, without significant issues like crashes or bugs. Some appreciate the stability, rating it highly. A few note occasional problems with updates or resource usage. Some users experience false positives, while others mention minor design flaws affecting performance. Generally, Malwarebytes is viewed as a dependable option with much success over extended use periods, though a few users have identified areas for potential improvement.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Malwarebytes Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

13%

University

Government

Retailer

Construction Company

Educational Organization

Manufacturing Company

Healthcare Company

Non Profit

Comms Service Provider

Financial Services Firm

Energy/Utilities Company

Real Estate/Law Firm

Legal Firm

Media Company

Insurance Company

Hospitality Company

Wholesaler/Distributor

Performing Arts

Outsourcing Company

Transportation Company

Recreational Facilities/Services Company

Consumer Goods Company

Aerospace/Defense Firm

Pharma/Biotech Company

Agriculture

Compare Malwarebytes with alternative products

Learn more about Malwarebytes

Primarily deployed for compliance scanning, real-time threat monitoring, and as a supplementary antivirus, Malwarebytes is favored for security assessments, cloud management, and endpoint protection for both personal and company use. Featuring robust scanning, ease of use, and a user-friendly interface, it effectively prevents and removes malware, detects unwanted programs, and provides real-time updates. The management interface and dashboard offer strong endpoint protection, automated updates, detailed reporting, and quick remediation, minimizing downtime. Comprehensive protection, extensive visibility, and efficient performance are highly valued.

What are the key features of Malwarebytes?

Robust Scanning and Threat Detection: Efficiently identifies and removes malware.
Ease of Use: Simple and straightforward interface for users.
User-Friendly Interface: Easy navigation and management dashboards.
Cloud Management: Manage endpoints through cloud-based solutions.
Automated Updates: Ensures protection with regular updates.
Detailed Reporting: Provides comprehensive and detailed security reports.
Quick Remediation: Minimizes downtime with fast threat removal.

What benefits or ROI should users look for in reviews?

Comprehensive Protection: Ensures security against diverse threats.
Effective Performance: Maintains system performance while protecting.
Minimized Downtime: Quick threat removal ensures business continuity.
Extensive Visibility: Detailed logs and reports for better oversight.

Industries implementing Malwarebytes benefit from enhanced endpoint protection, compliance scanning, and security assessments. It is frequently utilized in IT departments for real-time threat monitoring, automated remediation, and cloud management, providing organizations with reliable security for both personal and company endpoints.