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Cisco Secure Endpoint vs Malwarebytes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024
 

Categories and Ranking

Cisco Secure Endpoint
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
48
Ranking in other categories
Endpoint Detection and Response (EDR) (12th), Cisco Security Portfolio (6th)
Malwarebytes
Ranking in Endpoint Protection Platform (EPP)
28th
Average Rating
8.0
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Cisco Secure Endpoint is 1.6%, down from 2.0% compared to the previous year. The mindshare of Malwarebytes is 1.7%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Mark Broughton - PeerSpot reviewer
Aug 10, 2022
Tighter integration with Umbrella and Firepower gave us eye-opening information
We were using a third-party help desk. One of the ways that they were fixing problems was to delete the client and then add the client back if there was an issue where the client had stopped communicating. Any improvement in the client communicating back to the server would be good, particularly for machines that are offline for a couple of weeks. A lot of our guys were working on a rotation where the machine might be offline for that long. They were also terrible about rebooting their machines, so those network connections didn't necessarily get refreshed. So, anything that could improve that communication would be good. Also, an easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful. If you could say, "Okay, we've got these two machines. This one says it's not reporting and this one says it's been reporting. Obviously, somebody did a reinstall," it would help. That way you could get a more accurate device count, so you're not having an inflated number. Not that Cisco was going to come down on you and say, "Oh, you're using too many licenses," right away. But to have a much more accurate license usage count by being able to better dedupe the records would be good. I also sent over a couple of other ideas to our technical rep. A lot of that had to do with the reporting options. It would be really nice to be able to do a lot more in the reporting. You can't really drill down into the reports that are there. The reporting and the need for the documentation to be updated and current would be my two biggest areas of complaint. Also, there was one section when I was playing with the automation where it was asking for the endpoint type rather than the machine name. If I could have just put in the machine name, that would have been great. So there are some opportunities, when it comes to searching, to have more options. If I wanted to search, for example, by a Mac address because, for some reason, I thought there was a duplication and I didn't have the machine name, how could I pull it up with the Mac address? When you're getting to that level, you're really starting to get into the ticky tacky. I would definitely put the reporting and documentation way ahead of that.
Anas Anas - PeerSpot reviewer
Dec 19, 2022
Effective threat predictions, simple to deploy, and light on resources
Malwarebytes's initial setup is simple. It is easy to deploy and configure the policies and the configuration. I deployed Malwarebytes for one customer and I did it in under two days. They had approximately 50 users, it took approximately an hour. The steps I took for the implementation were downloading the Malwarebytes management console from the site, installing it, then running the discovery tool, scanning my network, and checking all of the PCs on my network. It's already pre-configured, you don't need to configure anything. The only configuration that I did on the administration console was some of the exclusion from the scan. This is the only rule that I have created. I rate the initial setup of Malwarebytes a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"It provides real-time visibility and control over endpoints, allowing its users to promptly respond to any security incidents and remediate any vulnerabilities."
"There are several valuable features including strong prevention and exceptional reporting capabilities."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"The console feature gives a centralized management of what's going on, and if something happens, it gives you an alert. So, that's the most important feature for me."
"I am told that we get over 100 million emails a month. This filters them down and allows only somewhere about three million emails, which is a great help."
"The solution's integration capabilities are excellent. It's one of the best features."
"It comprehensively finds and removes malicious software."
"This solution helps us by providing central management of anti-malware and anti-exploit functionality."
"The dashboard actually is good and it is simple."
"It's very versatile and thorough."
"It is intuitive and easy to use. For the most part, it does a good job of catching things. It is good at stopping stuff. I did a couple of tests with a password cracker. I tried to load that on, and Malwarebytes didn't let me do that, which was pretty good. It has a rollback feature that I haven't seen with any other company. If one of your endpoints are hit with mass ransomware, you could actually roll it back. I watched a demo of them do that, and it was pretty sweet."
"Being able to cloud manage it from just a cloud login is valuable. We can get to it from anywhere, which is really helpful. The fact that we can remediate from the cloud console is one of our favorite features."
"The most valuable features of the solution are malware scanning and malware removal."
"Being able to carry out a full scan on your system."
 

Cons

"This product has issues with the number of false positives that it reports."
"Logging could be better in terms of sending more logs to Cisco Firepower or Cisco ASA. That's an area where it could be made better."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"We would like to have an API integration with a SIEM solution, because as far as I know, it currently hasn't yet been released."
"The integration of the Cisco products for security could be better in the sense that not everything is integrated, and they aren't working together. In addition, not all products are multi-tenant, so you can't separate different customer environments from each other, which makes it a little bit hard for a managed service provider to deliver services to the customers."
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number."
"The GUI needs improvement, it's not good."
"The technical support is very slow."
"The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it."
"If they want to compete with bigger players, they should consider adding items like threat detection and website warnings."
"Malwarebytes is not there in the reports from Gartner or IDC...If we look at the market trends and the industry, most customers look at Gartner's reports to identify whether a product is a leader, challenger, or a big product, depending on which they choose."
"Malwarebytes should improve its mobile compatibility."
"I would like to see a little more detail in the log. So, when an event occurs, I'd like to know not just when it happened and on what device, but what activity was taking place on the machine at the time so that we can drill down. If we get a false positive, we have to do a lot of research and go back and forth with our end-users to know why it was a false positive. So, having a little more detail around detections and events would probably be my most asked feature."
"Notifications are lacking."
"The product's stability needs improvement."
"The stability and performance of the solution are areas with shortcomings that need improvement."
 

Pricing and Cost Advice

"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
"The solution's price is about the same as that of Palo Alto solutions."
"It is an expensive solution."
"Cisco's pricing is reasonable. We also do not need to opt for niche players, which would have charged us significantly more than Cisco for ecosystem solutions. We are highly satisfied with the pricing structure of Cisco's solutions they are reasonable."
"The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"Its cost is around $60 a machine. The cost of the total solution for 250 people is about $8,500 a year. If we add EDR to it, it will bring that cost up to about $15,000. The cost for Carbon Black is about $25,000, which is $10,000 more, but you get all AI functions with it."
"The platform pricing is competitive with other antivirus products."
"Yearly, it is around $50 per client."
"It is expensive."
"The cost may be something in the ballpark of $20-25 a year per computer."
"It is really expensive. We've got between 30 and 40 licenses every year, and for the number of licenses that we have, we're finding that Malwarebytes on average costs between $900 and $1,000 more per year than comparable options. We're paying about $3,300 per year for these licenses. There are no additional costs beyond the standard licensing fee."
"The licensing is per seat, with clients being a little less expensive than servers. If we need more licenses, we can accomplish that within a day. As Malwarebytes adds new features to their product, such as DNS filtering and a patching module, they want to charge us more even though we're a premium user, which isn't ideal."
"Its licensing is annual. There are no additional costs beyond the standard licensing fee."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
13%
University
9%
Government
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
The solution's price is about the same as that of Palo Alto solutions.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint is an expensive solution.
What do you like most about Malwarebytes?
Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience.
What needs improvement with Malwarebytes?
The product could be improved in blocking malicious traffic, such as communication with known malicious IP addresses.
 

Also Known As

Cisco AMP for Endpoints
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Knutson Construction
Find out what your peers are saying about Cisco Secure Endpoint vs. Malwarebytes and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.