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Bitdefender MDR vs Field Effect MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender MDR
Ranking in Managed Detection and Response (MDR)
11th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Field Effect MDR
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of Bitdefender MDR is 2.9%, up from 2.0% compared to the previous year. The mindshare of Field Effect MDR is 3.4%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Efficient email security and link scanning streamline network protection
One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile management for scanning and protection profiles is clumsy and could be more straightforward. There should be some simplification in changing profiles due to performance issues.
Simon Cutler - PeerSpot reviewer
Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture
It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying. While it's fantastic that they're proactive in this area, the time commitment is significant. Integrating patching into their existing service offering would be a game-changer. I'd love to see a tool that aids sales discovery efforts when we engage new clients. Ideally, this internal tool would scan their network environment to identify potential risks and give us a comprehensive picture of their network infrastructure. This would be a huge asset in informing our sales strategies and showcasing our expertise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bitdefender MDR's integration capabilities have been smooth, leveraging cloud-based and various threat intelligence feeds. Bitdefender's array of technologies, including remote mapping and machine learning, with numerous patents, ensures effective threat management."
"If you're looking at an enterprise with centralized control, you can actually push the policies to all your clients' endpoints easily across VPNs."
"I would rate the stability a nine out of ten."
"The most valuable features include email security and web URL scanning, particularly the link scanning aspect."
"Customer service and support are very good."
"I like the EDR feature."
"We find it extremely effective. We probably have over 500 endpoints, and we have not had any reports of viruses since we have installed it. It is very reliable."
"It has a very good cloud console that's easy to use and install."
"The most valuable feature is the network traffic monitoring function."
"Direct and easy and quick communication to the Field Effect cybersecurity team experts has led to quick resolution of any problems or alerts."
"One of the most useful and impressive features of the system is its detailed notification mechanism."
"The most valuable aspect of Field Effect Covalence is its ability to continuously monitor for and identify potential threats."
"The solution's advanced detection behaviors, automated notifications and responses, and automated remediation behaviors are valuable features."
"The most valuable features are AROs, which provide timely notifications for out-of-compliance or out-of-specification detections."
"There are user notifications about our cloud solutions and access, meaning authentication and possible breaches. Overall, the notifications and alerts are valuable. There are also new features like the DNS protection, which is quite good."
"Covalence's cloud protection element has been excellent. A lot of organizations are using 365. It's hard to find a secure solution for protecting accounts. We've gone down the path of trying to utilize other security solutions for that particular area. We've been disappointed and always come back to trying to implement Covalence when we can so we know people are safe."
 

Cons

"They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."
"The automatic backup isn't very big."
"One area for improvement is the user-friendliness of the UI."
"Bitdefender needs to probably position this product and create more awareness among people because a lot of companies use products like CrowdStrike, which is doing pretty well."
"Integration capabilities are not as rich as other tools like CrowdStrike's. Bitdefender wasn't as feature-rich in that aspect."
"We need more updates as there are always more threats coming."
"Bitdefender MDR consumes too many resources during scanning which further affects developers' productivity."
"They're doing a really good job. The throughput and the response time can always be better, but there's already a solution out there. It depends on how much and what tier you want to be a part of. The way they're designed is that if you pay for it, you can have a turnaround time in a very short amount of time. If you don't pay for it, your response time is going to be a little bit less. That can always be improved, no matter what tier you're on. It could be in terms of tech support, or it could also be things like getting the reports and getting the summary back from the labs. When something is detected, what did it all entail? There are a lot of those things. It's not all in one, but all of those are different branches."
"Covalence should provide a live view of the endpoint because the endpoint view in the portal is 5 to 15 minutes behind the actual status of the endpoint and its vulnerabilities. When it doesn't update with the actual status, it makes managing those things harder because sometimes something gets updated, and one of those vulnerabilities has gone away, but that doesn't appear in the ARO."
"While the reporting is good, I would like more of a white-label option with my company's name at the top and a clean look for the report."
"If they can include an email filter system, that would be great."
"Because this is a security solution, I would recommend that they extend their support hours, and perhaps for emergencies, even to 24/7 or 24/5."
"The cost of the solution has room for improvement."
"They put too much detail into the emails."
"I'd love the price to be a little bit less."
"Field Effect MDR could broaden its cloud application integrations to integrate better with Office 365, Azure, Salesforce, etc. They integrate about 15 to 20 out of the box. I'd love to see a lot more than that."
 

Pricing and Cost Advice

"Bitdefender fit well for customers with about 50 to 200 users. The price point is great, and you get a lot of bang for your buck."
"I would rate the tool's pricing a four out of ten."
"I know it is based on the volume and size and also on different multi-year agreements. There are different discounts applied, but I can't really speak about the specifics."
"It varies based on the number of licenses."
"As far as pricing is concerned, I would rate them not expensive, not cheap."
"It is on the high end, but it is worth it for the service that you get from them."
"A top-tier competitor to Field Effect in Magic Quadrant that we had been using until our switch to Field Effect was a great product, but each capability had an additional charge. We had to license modules separately, and each of those add-ons had to be added onto its own consumption and agreement. It was a nightmare from a billing perspective because we had multiple agreements, and each one had a jagged anniversary or a renewal anniversary. It was a nightmare, whereas Field Effect MDR is one product."
"Although Covalence is expensive, it provides good value for the price."
"The pricing isn't sized, so Field Effect doesn't make it easy for anything under 25 users. I'm not crazy about that."
"We were particularly impressed with their pricing model, which charges per user rather than per system."
"The shift to a per-user pricing model and the introduction of a base price for the on-premises or virtual appliance has been particularly advantageous."
"The pricing is comparable to what else is out there."
"The licensing model itself is solid, but we're ironing out some inconsistencies in how customer profiles are configured."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
8%
Construction Company
7%
Real Estate/Law Firm
6%
Computer Software Company
56%
Government
4%
Non Profit
4%
Media Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender MDR?
The product is on the lower price range compared to competitors. However, there are additional licenses for every add-on, which increases the cost gradually. Despite this, it remains below average ...
What needs improvement with Bitdefender MDR?
One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile ma...
What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What is your experience regarding pricing and costs for Field Effect Covalence?
In our evaluation, two years ago, we found the Field Effect Covalence product and service to be the simplest to set up and pricing was lower than the other competitors.
What needs improvement with Field Effect Covalence?
The solution could improved DNS filtering and fuller integration into ConnectWise PSA (I understand both are in the works). The current roaming DNS filter doesn't seem to be too complete and we're ...
 

Also Known As

Bitdefender Managed Detection and Response
Field Effect Covalence
 

Learn More

Video not available
 

Overview

 

Sample Customers

Northstar, SeSa, Greenman-Pederson, TUI Benelux
Information Not Available
Find out what your peers are saying about Bitdefender MDR vs. Field Effect MDR and other solutions. Updated: December 2024.
831,158 professionals have used our research since 2012.