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Bitdefender MDR vs Field Effect MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender MDR
Ranking in Managed Detection and Response (MDR)
12th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Field Effect MDR
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Managed Detection and Response (MDR) category, the mindshare of Bitdefender MDR is 2.8%, up from 2.1% compared to the previous year. The mindshare of Field Effect MDR is 3.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Efficient email security and link scanning streamline network protection
One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile management for scanning and protection profiles is clumsy and could be more straightforward. There should be some simplification in changing profiles due to performance issues.
Simon Cutler - PeerSpot reviewer
Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture
It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying. While it's fantastic that they're proactive in this area, the time commitment is significant. Integrating patching into their existing service offering would be a game-changer. I'd love to see a tool that aids sales discovery efforts when we engage new clients. Ideally, this internal tool would scan their network environment to identify potential risks and give us a comprehensive picture of their network infrastructure. This would be a huge asset in informing our sales strategies and showcasing our expertise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A user cannot uninstall or disable the tool from their systems. It has ransomware blocking and zero-day threat protection. The tool also alerts us whenever a system or device has been compromised. It has a web control feature to manage website categories."
"It's easy to use."
"Bitdefender MDR's integration capabilities have been smooth, leveraging cloud-based and various threat intelligence feeds. Bitdefender's array of technologies, including remote mapping and machine learning, with numerous patents, ensures effective threat management."
"We find it extremely effective. We probably have over 500 endpoints, and we have not had any reports of viruses since we have installed it. It is very reliable."
"It has a very good cloud console that's easy to use and install."
"The most valuable features include email security and web URL scanning, particularly the link scanning aspect."
"Customer service and support are very good."
"If you're looking at an enterprise with centralized control, you can actually push the policies to all your clients' endpoints easily across VPNs."
"The standout feature is its continuous 24/7 monitoring of all network traffic, providing unparalleled vigilance."
"What I like the most about Field Effect Covalence is the ease of deployment, the fact that it's cost-effective to roll out, and it is reasonable."
"The automated response feature is incredibly effective."
"Unlike previous solutions, where we were solely informed of security incidents, Covalence's MDR allows for real-time incident prevention."
"I get alerts if there's malicious activity or restrictions, should they any suspicious activity emerge."
"Hackers are trying to breach a business when they least expect it - that's often at night, weekends, and holidays. Covalence never sleeps or misses a second of monitoring."
"It's running in the background and does a packet-level analysis of everything that comes in. It also has an auto-response feature, so if something gets through and is clicked on, or somehow gets through the network, it gets isolated and quarantined, and we get notified."
"The ARO alerts are helpful to use almost daily to get a sense of what actions we need to take to expedite security measures."
 

Cons

"The automatic backup isn't very big."
"We need more updates as there are always more threats coming."
"For improvements, focusing on the commercial viability of markets like India could make it more accessible. The pricing structure, especially for price-sensitive markets like those in Asian countries."
"The lack of integration with Microsoft Outlook is a significant drawback."
"One area for improvement is the user-friendliness of the UI."
"Bitdefender MDR consumes too many resources during scanning which further affects developers' productivity."
"They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."
"They're doing a really good job. The throughput and the response time can always be better, but there's already a solution out there. It depends on how much and what tier you want to be a part of. The way they're designed is that if you pay for it, you can have a turnaround time in a very short amount of time. If you don't pay for it, your response time is going to be a little bit less. That can always be improved, no matter what tier you're on. It could be in terms of tech support, or it could also be things like getting the reports and getting the summary back from the labs. When something is detected, what did it all entail? There are a lot of those things. It's not all in one, but all of those are different branches."
"It would be greatly beneficial to integrate compliance-related reporting directly into the portal."
"While it's essential to stay informed about potential issues, the recurring notifications about past vulnerabilities can lead to confusion and may detract from our focus on current threats."
"One limitation is that if someone takes their laptop outside the office building, the DNS firewall provides minimal coverage, and we are unable to generate reports."
"The cost of the solution has room for improvement."
"If they can include an email filter system, that would be great."
"The interface is perhaps the weakest part of the entire platform, and that does not mean that it is deficient. It is just not as optimized and as efficient as other aspects of the platform."
"In terms of improvement, there are instances where the ARO responses are slightly slower than preferred."
"The ConnectWise PSA integration is two-way but does not send our comments back to the Field Effect portal."
 

Pricing and Cost Advice

"I know it is based on the volume and size and also on different multi-year agreements. There are different discounts applied, but I can't really speak about the specifics."
"I would rate the tool's pricing a four out of ten."
"Bitdefender fit well for customers with about 50 to 200 users. The price point is great, and you get a lot of bang for your buck."
"It varies based on the number of licenses."
"As far as pricing is concerned, I would rate them not expensive, not cheap."
"The licensing model itself is solid, but we're ironing out some inconsistencies in how customer profiles are configured."
"The shift to a per-user pricing model and the introduction of a base price for the on-premises or virtual appliance has been particularly advantageous."
"We were particularly impressed with their pricing model, which charges per user rather than per system."
"The cost of the solution is high."
"While Field Effect Covalence's pricing seems competitive for the market, the biggest hurdle lies in the lack of dedicated security budgets within many organizations."
"The pricing is fair and reasonable."
"The pricing is comparable to what else is out there."
"Covalence is cost-effective."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
8%
Retailer
7%
Construction Company
7%
Computer Software Company
54%
Non Profit
4%
Government
4%
Retailer
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender MDR?
The product is on the lower price range compared to competitors. However, there are additional licenses for every add-on, which increases the cost gradually. Despite this, it remains below average ...
What needs improvement with Bitdefender MDR?
One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile ma...
What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What is your experience regarding pricing and costs for Field Effect Covalence?
In our evaluation, two years ago, we found the Field Effect Covalence product and service to be the simplest to set up and pricing was lower than the other competitors.
What needs improvement with Field Effect Covalence?
The solution could improved DNS filtering and fuller integration into ConnectWise PSA (I understand both are in the works). The current roaming DNS filter doesn't seem to be too complete and we're ...
 

Also Known As

Bitdefender Managed Detection and Response
Field Effect Covalence
 

Overview

 

Sample Customers

Northstar, SeSa, Greenman-Pederson, TUI Benelux
Information Not Available
Find out what your peers are saying about Bitdefender MDR vs. Field Effect MDR and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.