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Bitdefender MDR vs Field Effect MDR comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Binary Defense MDR
Sponsored
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
9.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Bitdefender MDR
Ranking in Managed Detection and Response (MDR)
14th
Average Rating
9.0
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Field Effect MDR
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
9.2
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.5%, up from 0.4% compared to the previous year. The mindshare of Bitdefender MDR is 2.6%, up from 2.1% compared to the previous year. The mindshare of Field Effect MDR is 2.7%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

PF
Jul 1, 2024
Saves money, helps reduce false positives, and has excellent customization capabilities
Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and ready to figure things out. While my understanding is that they're working on this, I would like to see some more of the quantification or reporting. They're working on better detecting the impact they're having and what they're working on. That's an area they should continue to focus on. Having those metrics will be valuable. They just need to continue to be focused on Open MDR, and on being open to many tools and being broadly compatible across tool sets if possible. That's unique, and it is a differentiator in the marketplace.
MM
Mar 21, 2024
Cost-effective solution, high renewal rate and give bang for your buck
The challenging part is all the other work that needs to be done. When customers buy these solutions, there's an assessment done to scope their entire attack surface. Then, they'll come back to the customer and say, "Hey, your Active Directory is out of whack. Your policies in Office 365 are questionable. Here are the critical issues we see that need to be addressed immediately. You also don't have any endpoint protection, or your current solution isn't strong enough." They'll highlight the issues to the customer, but they won't make specific product recommendations for the customer to buy. Moreover, integration capabilities are not as rich as other tools like CrowdStrike's. Bitdefender wasn't as feature-rich in that aspect. There were some partners that we could use for easy integration, and Bitdefender could do custom integrations for the customer, but that typically comes at an additional cost. Bitdefender's claim to fame is that their products are used by many other security companies. That's the main point I can lean on. Other vendors out there are much more feature-rich and user-friendly in terms of integrating with existing toolsets through their MDR portal. An MDR is essentially a management tool for your other security tools, or it brings its own suite of tools to manage your security. Falcon Complete offers more features. And one of their biggest advantages is their integration capabilities. The ease of integration with other tools is a huge plus.
PF
May 15, 2024
Is constantly monitoring, easy to manage, and mitigates security risks
While Covalence addresses our notification and visibility needs, it falls short in keeping information up-to-date, which is where our MSP comes in to supplement its functionality. I'd love to see a feature in Covalence that allows manually removing endpoints from the view and receiving notifications if they come back online. Currently, I use the Endpoint View daily, but some systems stay online for up to 30 days even when no longer in service. The ability to manually remove these would be very helpful. Additionally, since Covalence is a key tool for software updates and patch management notifications, it would be fantastic if it could automate some of this process or provide links to the latest software versions. While Covalence highlights the need for updates and what needs to be done, it doesn't necessarily point users to where they can find the software itself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."
"A lot of the AI that is running in the background that deals with the response on different detections is important, and the learning from the labs themselves is also very important. That's where they set themselves apart from others. A lot of the other products that are out there on the market probably have a lot more bells and whistles, but they are not necessarily directed at the heart of what MDR should do, at least in my opinion. Everybody is entitled to their own opinion, and in my opinion, if you're getting back to the basics and doing what its true intention is, they've done a very good job in comparison to others."
"It's easy to use."
"A user cannot uninstall or disable the tool from their systems. It has ransomware blocking and zero-day threat protection. The tool also alerts us whenever a system or device has been compromised. It has a web control feature to manage website categories."
"We find it extremely effective. We probably have over 500 endpoints, and we have not had any reports of viruses since we have installed it. It is very reliable."
"Bitdefender MDR's integration capabilities have been smooth, leveraging cloud-based and various threat intelligence feeds. Bitdefender's array of technologies, including remote mapping and machine learning, with numerous patents, ensures effective threat management."
"I would rate the stability a nine out of ten."
"If you're looking at an enterprise with centralized control, you can actually push the policies to all your clients' endpoints easily across VPNs."
"I like the EDR feature."
"The most valuable aspect of Field Effect Covalence is its ability to continuously monitor for and identify potential threats."
"We now have a single cybersecurity product that protects all of our threat services, and all the endpoints."
"The most valuable aspect of Field MDR is the comprehensive visibility the solution offers. Most solutions cover the traditional threat landscape of computers, endpoints, servers, etc. However, there are also things happening within the network environment, such as WiFi, mobile, the Internet of Things, smart TVs, video surveillance systems, etc., that have associated vulnerabilities. Most environments do not manage or protect these assets."
"Hackers are trying to breach a business when they least expect it - that's often at night, weekends, and holidays. Covalence never sleeps or misses a second of monitoring."
"We are getting visibility over the network, not just for those hosts that have a Field Effect EDR agent but also things like the Internet of Things, guest networks, or rogue devices. We definitely have visibility into all network traffic, which is very cool."
"The solution's advanced detection behaviors, automated notifications and responses, and automated remediation behaviors are valuable features."
"The most valuable feature is the network traffic monitoring function."
"The alerts that we get are valuable. It notifies us if there is any attempted access and if there are any areas where we need to create more security for clients. It is stopping anything from happening before there is even an issue."
 

Cons

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"I would like to see more frequent check-ins with our security status."
"We found a couple of bugs in the user interface."
"I would like to get more reports from Binary Defense about what they're blocking."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"The current reporting system could benefit from improvement."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"Bitdefender MDR consumes too many resources during scanning which further affects developers' productivity."
"For improvements, focusing on the commercial viability of markets like India could make it more accessible. The pricing structure, especially for price-sensitive markets like those in Asian countries."
"Integration capabilities are not as rich as other tools like CrowdStrike's. Bitdefender wasn't as feature-rich in that aspect."
"We need more updates as there are always more threats coming."
"They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."
"The automatic backup isn't very big."
"They're doing a really good job. The throughput and the response time can always be better, but there's already a solution out there. It depends on how much and what tier you want to be a part of. The way they're designed is that if you pay for it, you can have a turnaround time in a very short amount of time. If you don't pay for it, your response time is going to be a little bit less. That can always be improved, no matter what tier you're on. It could be in terms of tech support, or it could also be things like getting the reports and getting the summary back from the labs. When something is detected, what did it all entail? There are a lot of those things. It's not all in one, but all of those are different branches."
"Bitdefender needs to probably position this product and create more awareness among people because a lot of companies use products like CrowdStrike, which is doing pretty well."
"It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying."
"In the AROs tab, if we encounter multiple duplicate recommendations, it would be helpful to be able to select and resolve or dismiss them all at once."
"Covalence should provide a live view of the endpoint because the endpoint view in the portal is 5 to 15 minutes behind the actual status of the endpoint and its vulnerabilities. When it doesn't update with the actual status, it makes managing those things harder because sometimes something gets updated, and one of those vulnerabilities has gone away, but that doesn't appear in the ARO."
"I have had a couple of challenges around updates to the agents where it seems it doesn't automatically replace older versions."
"If they can include an email filter system, that would be great."
"While Covalence addresses our notification and visibility needs, it falls short in keeping information up-to-date, which is where our MSP comes in to supplement its functionality."
"It would be more effective if it could surgically isolate the specific malicious process instead of deleting the entire machine."
"One limitation is that if someone takes their laptop outside the office building, the DNS firewall provides minimal coverage, and we are unable to generate reports."
 

Pricing and Cost Advice

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"I would rate the tool's pricing a four out of ten."
"Bitdefender fit well for customers with about 50 to 200 users. The price point is great, and you get a lot of bang for your buck."
"As far as pricing is concerned, I would rate them not expensive, not cheap."
"It varies based on the number of licenses."
"I know it is based on the volume and size and also on different multi-year agreements. There are different discounts applied, but I can't really speak about the specifics."
"A top-tier competitor to Field Effect in Magic Quadrant that we had been using until our switch to Field Effect was a great product, but each capability had an additional charge. We had to license modules separately, and each of those add-ons had to be added onto its own consumption and agreement. It was a nightmare from a billing perspective because we had multiple agreements, and each one had a jagged anniversary or a renewal anniversary. It was a nightmare, whereas Field Effect MDR is one product."
"Field Effect Covalence's pricing is just right."
"The pricing isn't sized, so Field Effect doesn't make it easy for anything under 25 users. I'm not crazy about that."
"The pricing is comparable to what else is out there."
"Covalence is cost-effective."
"We're currently enrolled in the volume package, which offers tiered pricing based on usage."
"The shift to a per-user pricing model and the introduction of a base price for the on-premises or virtual appliance has been particularly advantageous."
"The pricing is fair and reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Healthcare Company
8%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
15%
Real Estate/Law Firm
7%
Government
7%
University
7%
Computer Software Company
60%
Government
5%
Non Profit
5%
Retailer
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...
What needs improvement with Binary Defense MDR?
Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...
What is your experience regarding pricing and costs for Bitdefender MDR?
As far as pricing is concerned, I would rate them not expensive, not cheap. So, it could absolutely be improved.
What needs improvement with Bitdefender MDR?
Bitdefender needs to probably position this product and create more awareness among people because a lot of companies...
What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What is your experience regarding pricing and costs for Field Effect Covalence?
Field Effect is fairly priced from my perspective. You get a lot of bang for the buck with this and a level of visibi...
What needs improvement with Field Effect Covalence?
Field Effect MDR could broaden the portfolio of supported cloud applications. They integrate about 15 to 20 out of th...
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Bitdefender Managed Detection and Response
Field Effect Covalence
 

Learn More

 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Northstar, SeSa, Greenman-Pederson, TUI Benelux
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Find out what your peers are saying about Bitdefender MDR vs. Field Effect MDR and other solutions. Updated: July 2024.
800,688 professionals have used our research since 2012.