Bitdefender MDR vs CrowdStrike Falcon Complete MDR comparison

Bitdefender and CrowdStrike are both solutions in the Managed Detection and Response (MDR) category. Bitdefender is ranked #14 with an average rating of 9.3, while CrowdStrike is ranked #1 with an average rating of 8.6. Bitdefender holds a 2.6% mindshare in MDR, compared to CrowdStrike’s 17.2% mindshare. Additionally, 100% of Bitdefender users are willing to recommend the solution, compared to 100% of CrowdStrike users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Bitdefender MDR and CrowdStrike Falcon Complete MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Bitdefender MDR vs. CrowdStrike Falcon Complete MDR Report (Updated: July 2024).

Buyer's Guide

Bitdefender MDR vs. CrowdStrike Falcon Complete MDR

July 2024

Download the complete report

Helped 801,394 peers since 2012

Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of September 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.5%, up from 0.4% compared to the previous year. The mindshare of Bitdefender MDR is 2.6%, up from 2.1% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 17.2%, up from 16.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

reviewer2185968

Head of Cybersecurity at a sports company with 501-1,000 employees

May 16, 2023

Our security alerts have been reduced significantly due to the higher level of analysis we now receive

The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to. They're also very flexible in terms of what they're willing to bring to the table as well as having their own solutions that they provide if you don't have anything that you're using yourself. In terms of threat intelligence, as we make recommendations and suggestions to them for modifications to the reports so that they work better in our environment, they're working on putting them into place. And they're giving us feedback on what they can and can't do, meaning they're being very transparent. Binary Defense has also been great, so far, with integrating all the different things that we're trying to put together. They're also even helping guide us regarding some other tools that we're looking to implement. And those tools will have additional integrations into our main SIEM platform that we're using. They definitely have the knowledge and the insight to accomplish an open XDR strategy for securing infrastructure. With some of their own agents and tools that they are able to deploy into the environment, they're able to determine what's happening and put into effect the kill chain at the earliest possible point to help protect the overall network.

Read full review

Subbu Madhira

CEO at OmniNet Systems

Jun 5, 2024

Scores well in areas of cybersecurity, compliance, and protection, making it a reliable choice for endpoint security

I used it for my client for endpoint security. We were predominantly focused on endpoint security. We actually sold a couple of licenses, and I bought 500 licenses for my customers. They used it for about three years, and then the corporate policy switched vendors. And they moved out Compliance…

Read full review

Kunal Bhujbal

Associate Director at a consultancy with 11-50 employees

Feb 27, 2024

Uses AI-powered analytics, improves security posture, and automatically remediates threats

CrowdStrike's Falcon Complete service simplifies endpoint security by using a single sensor we install on our devices. Once installed, CrowdStrike's managed services take care of everything, including monitoring, threat detection, remediation, and alert management. Our customers only need to handle adding new users or groups. CrowdStrike Falcon Complete improves our ability to respond to and remediate cyber threats. CrowdStrike Falcon Complete boasts AI-powered analytics that hold significant promise. While I haven't used it personally, we'll be implementing it with a few clients. Once their quarterly reviews are completed, we should gain valuable feedback. The generative AI capabilities seem comprehensive, which is positive for our needs. The real-time threat-hunting capabilities stand out for us. Falcon Complete incident response feature works in the background where a team at the threat center reviews the detections and automatically remediates the threats. We're continually evolving our cybersecurity posture, and Falcon Complete has significantly improved our response time to cyber threats. We don't have an in-house SOC team so Falcon Complete has been crucial in helping with threat detection and resolution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."

"Binary Defense has a human service department that provides live monitoring for our systems."

More Binary Defense MDR pros

"A user cannot uninstall or disable the tool from their systems. It has ransomware blocking and zero-day threat protection. The tool also alerts us whenever a system or device has been compromised. It has a web control feature to manage website categories."

"I would rate the stability a nine out of ten."

"If you're looking at an enterprise with centralized control, you can actually push the policies to all your clients' endpoints easily across VPNs."

"We find it extremely effective. We probably have over 500 endpoints, and we have not had any reports of viruses since we have installed it. It is very reliable."

"It's easy to use."

"I like the EDR feature."

"Bitdefender MDR's integration capabilities have been smooth, leveraging cloud-based and various threat intelligence feeds. Bitdefender's array of technologies, including remote mapping and machine learning, with numerous patents, ensures effective threat management."

"A lot of the AI that is running in the background that deals with the response on different detections is important, and the learning from the labs themselves is also very important. That's where they set themselves apart from others. A lot of the other products that are out there on the market probably have a lot more bells and whistles, but they are not necessarily directed at the heart of what MDR should do, at least in my opinion. Everybody is entitled to their own opinion, and in my opinion, if you're getting back to the basics and doing what its true intention is, they've done a very good job in comparison to others."

"As an end-point solution, nothing beats it, to be honest."

"Its IOCs alerting mechanism is good. I think it is AI based and categorizes behaviors which are unusual."

"The most valuable feature of Falcon Complete is that it is a full security operations center (SOC) as well as a SIEM solution, and it is fully managed. Their security teams are working 24/7 and analyzing everything happening on all endpoints. They also take care of the instant response, which includes disconnecting endpoints, taking over the endpoints and fixing them, and ransomware protection. All of these things are most valuable because it is very difficult to get all the resources in-house to do all of that yourself. So, if you can leverage the experience of a global corporation with the best reputation in the market, and it is fully managed, that's the best."

"The most valuable feature of this solution is the real-time visibility into what is happening in your endpoint."

"The AI and the group knowledge base that they get from having multiple clients in the cloud is very useful to us."

"The endpoint detection and response is very valuable."

"It is an endpoint protection product. It has a very good reporting engine and dashboard. It has a good set of endpoint controls. It provides an effective set of protections. When we throw malware and stuff like that at it, it is able to stop them."

"The continuous improvement in detections and response times is valuable. They are more focused on threats that come from the cloud, not only that we see."

More CrowdStrike Falcon Complete MDR pros

Cons

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"We found a couple of bugs in the user interface."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"The current reporting system could benefit from improvement."

More Binary Defense MDR cons

"They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."

"The automatic backup isn't very big."

"We need more updates as there are always more threats coming."

"Bitdefender MDR consumes too many resources during scanning which further affects developers' productivity."

"They're doing a really good job. The throughput and the response time can always be better, but there's already a solution out there. It depends on how much and what tier you want to be a part of. The way they're designed is that if you pay for it, you can have a turnaround time in a very short amount of time. If you don't pay for it, your response time is going to be a little bit less. That can always be improved, no matter what tier you're on. It could be in terms of tech support, or it could also be things like getting the reports and getting the summary back from the labs. When something is detected, what did it all entail? There are a lot of those things. It's not all in one, but all of those are different branches."

"Bitdefender needs to probably position this product and create more awareness among people because a lot of companies use products like CrowdStrike, which is doing pretty well."

"Integration capabilities are not as rich as other tools like CrowdStrike's. Bitdefender wasn't as feature-rich in that aspect."

"For improvements, focusing on the commercial viability of markets like India could make it more accessible. The pricing structure, especially for price-sensitive markets like those in Asian countries."

"We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers."

"The technical support is satisfactory, but there is room for improvement to enhance it."

"They are doing very well in continuously improving their product. The only thing is that it is completely cloud-based, and some customers don't really like that type of approach, but you can only provide such a solution when you have cloud-based intelligence. On the other end, we know that it is sometimes a breaking point for some of the customers. They could potentially have an on-prem or hybrid solution. Any antivirus needs to have its features updated. If there could be a relay between them, it would be helpful, but that's very hard to do. So, you either accept that approach and have the benefit with this little disadvantage."

"The technical support is good. However, the technical support is outsourced to India which causes some language barriers. I am not sure if this is still an issue, they might have allotted more suitable representatives."

"We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity."

"The downside is that if you are using a device offline, not connected to the internet, you will potentially have exposure."

"The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could improve by increasing their knowledge."

"The documentation that they had for the use of their API's was not very helpful."

More CrowdStrike Falcon Complete MDR cons

Pricing and Cost Advice

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

More Binary Defense MDR pricing and cost advice

"It varies based on the number of licenses."

"I would rate the tool's pricing a four out of ten."

"I know it is based on the volume and size and also on different multi-year agreements. There are different discounts applied, but I can't really speak about the specifics."

"Bitdefender fit well for customers with about 50 to 200 users. The price point is great, and you get a lot of bang for your buck."

"As far as pricing is concerned, I would rate them not expensive, not cheap."

"There is a standard license to use CrowdStrike Falcon Complete."

"Pricing is reasonable."

"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."

"CrowdStrike Falcon Complete is expensive."

"We pay $50,000 for the 200 endpoints we have."

"Its licenses are expensive for small-scale companies."

"The average price is approximately $500 per customer."

"At approximately €60 per machine, per year, I think that it's a good price point."

More CrowdStrike Falcon Complete MDR pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.

See recommendations

801,394 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

18%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

15%

Comms Service Provider

Government

University

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...

See all answers

What needs improvement with Binary Defense MDR?

Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...

See all answers

What do you like most about Bitdefender MDR?

I like the EDR feature.

See all answers

What is your experience regarding pricing and costs for Bitdefender MDR?

As far as pricing is concerned, I would rate them not expensive, not cheap. So, it could absolutely be improved.

See all answers

What needs improvement with Bitdefender MDR?

Bitdefender needs to probably position this product and create more awareness among people because a lot of companies...

See all answers

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly o...

See all answers

What needs improvement with CrowdStrike Falcon Complete?

We find CrowdStrike Falcon Complete to have a steeper learning curve when it is deployed in certain industries such a...

See all answers

Comparisons

Darktrace vs Binary Defense MDR

Compared 26% of the time

CrowdStrike Falcon vs Binary Defense MDR

Compared 22% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 19% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 18% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

More Binary Defense MDR Competitors

Huntress vs Bitdefender MDR

Compared 22% of the time

Sophos MDR vs Bitdefender MDR

Compared 20% of the time

SentinelOne Vigilance vs Bitdefender MDR

Compared 11% of the time

Arctic Wolf Managed Detection and Response vs Bitdefender MDR

Compared 10% of the time

Field Effect MDR vs Bitdefender MDR

Compared 8% of the time

More Bitdefender MDR Competitors

Secureworks Taegis Managed XDR / MDR vs CrowdStrike Falcon Complete MDR

Compared 13% of the time

Huntress vs CrowdStrike Falcon Complete MDR

Compared 12% of the time

Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete MDR

Compared 11% of the time

Blackpoint Cyber MDR vs CrowdStrike Falcon Complete MDR

Compared 11% of the time

More CrowdStrike Falcon Complete MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

September 2024

Download Binary Defense MDR product report

Buyer's Guide

Bitdefender MDR

September 2024

Download Bitdefender MDR product report

Buyer's Guide

CrowdStrike Falcon Complete MDR

September 2024

Download CrowdStrike Falcon Complete MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Bitdefender Managed Detection and Response

Falcon Complete

Learn More

Binary Defense

Bitdefender

CrowdStrike

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Managed detection and response (MDR) services identify and limit the impact of security incidents within a customer’s environment.

This service leverages 24/7 monitoring, technologies deployed at the host and network layers, advanced analytics, threat intelligence, and human expertise in incident investigation to remove threat actors from customer environments.

CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.

Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.

What are the key features of CrowdStrike Falcon Complete MDR?

AI and Machine Learning Detection: Identifies sophisticated threats using advanced algorithms.
Comprehensive Threat Intelligence: Delivers in-depth threat data for informed decision-making.
Real-Time Updates: Ensures constant protection against emerging threats.
Scalable Deployment: Adapts to organizational growth and changes.
Responsive Threat Hunting: Proactively searches for potential threats in the environment.
Minimal CPU Usage: Operates efficiently without hampering performance.
User-Friendly Dashboards: Simplifies monitoring and management tasks.
Strong Integration: Works well with other security tools and platforms.
Proactive Monitoring: Continuously observes systems to preemptively address issues.
Extensive Forensic Capabilities: Offers deep insights into security incidents.
Lightweight Endpoint Agent: Ensures endpoints are protected without affecting performance.
Efficient Incident Response: Quickly addresses and mitigates security breaches.
Broad OS Support: Compatible with a wide range of operating systems.

What benefits or ROI should be considered?

Reduced Downtime: Minimizes disruptions through swift threat detection and response.
Enhanced Security Posture: Strengthens overall security through comprehensive protection measures.
Cost Savings: Lowers expenses by replacing multiple security tools with an integrated solution.
Scalability: Adapts to the growing and changing needs of the organization.
Proactive Threat Management: Identifies and mitigates threats before they cause significant damage.

In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Northstar, SeSa, Greenman-Pederson, TUI Benelux

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Buyer's Guide

Bitdefender MDR vs. CrowdStrike Falcon Complete MDR

July 2024

Free Report: Bitdefender MDR vs. CrowdStrike Falcon Complete MDR

Find out what your peers are saying about Bitdefender MDR vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: July 2024.

DOWNLOAD NOW

801,394 professionals have used our research since 2012.

See our Bitdefender MDR vs. CrowdStrike Falcon Complete MDR report.

See our list of best Managed Detection and Response (MDR) vendors.

We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.