Try our new research platform with insights from 80,000+ expert users

CrowdStrike Falcon Complete MDR vs eSentire comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
eSentire
Ranking in Managed Detection and Response (MDR)
31st
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 12.5%, down from 15.7% compared to the previous year. The mindshare of eSentire is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
reviewer2136705 - PeerSpot reviewer
A solid product for security, but the MSP program should be simpler
Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of CrowdStrike Falcon Complete is endpoint detection and response."
"The most valuable feature is AML-based threat detection."
"Falcon's threat intel is strong, and the solution allows our customers to automate their site intelligence. We can integrate Falcon X with the other platforms we use, like FireEye, Insight, Cybertech, and Kaspersky."
"Two of the most valuable features of CrowdStrike Falcon Complete are the remote terminal and unlimited IoCs."
"CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful."
"It's not a signature-based solution, which is ideal for us."
"It is a very good solution. It can provide detection and response in an extensive way, and for an endpoint, it can integrate the information that comes from the servers."
"CrowdStrike Falcon Complete has stable security."
"The managed detection response (MDR) product was the most valuable."
"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."
 

Cons

"Pricing is definitely a problem. It could be cheaper for licensing."
"Their UI is a bit noisy."
"There can be an application for the mobile device for the administrator of the platform to have an overview. In less than two minutes, they should be able to see what is going on and take action."
"The downside that we see with CrowdStrike is that it is not part of a broader ecosystem. It is an endpoint product. They don't sell firewalls or a broader cybersecurity ecosystem. Some of the behavioral detections could be more robust. It does a good job of stopping common tools and techniques, but when it comes to using Windows utilities, such as PowerShell, etc, it doesn't stop them. These are some of the things where we have been able to get past it. An argument there can be that these are administrative tools, not malware, so maybe it is not its job to stop it, but we see some of the competitive products doing a very good job of detecting behaviors as opposed to malware."
"The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post."
"This solution is lacking in a recovery feature. If there is a full compromise, this product can't recover the machine, which results in us having to rebuild the entire system."
"It has a lot of false positives, which can be an issue, but you can verify these false positives."
"Falcon Complete's user interface isn't very user-friendly, especially for writing rules."
"Its GUI can be a lot better."
"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."
 

Pricing and Cost Advice

"The pricing is a little bit expensive for our region."
"It's expensive. Its price varies because it's a modular solution."
"The pricing could be lower."
"Pricing is reasonable."
"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
"The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro."
"If you are looking from an IT standpoint, you get what you pay for. There is proactive monitoring in addition to the insurance policy. They do that better than others. Would you like it cheaper? Yes, but at what cost?"
"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."
"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."
"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
861,524 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Healthcare Company
6%
Government
6%
Financial Services Firm
14%
Computer Software Company
13%
Government
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Melissa & Doug, Mavenir System, COMMONFUND
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. eSentire and other solutions. Updated: June 2025.
861,524 professionals have used our research since 2012.