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CrowdStrike Falcon Complete MDR vs eSentire comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
eSentire
Ranking in Managed Detection and Response (MDR)
27th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 6.0%, down from 13.5% compared to the previous year. The mindshare of eSentire is 1.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR6.0%
eSentire1.6%
Other92.4%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
reviewer2136705 - PeerSpot reviewer
Independent Information Technology Consultant at a non-profit with 1-10 employees
A solid product for security, but the MSP program should be simpler
Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have experienced ROI using this solution, and the value is clear when you are able to stop a ransomware attack or other threats."
"The Falcon Spotlight is a most valuable feature."
"Overwatch is the most valuable feature of CrowdStrike Falcon Complete."
"It is working well, I tried a ransomware attack myself, and they were very fast in mitigating, I am very convinced of this product, and I am very satisfied with how it is working."
"What I found most valuable in CrowdStrike Falcon Complete is that it has a lot of monitoring dashboards and use cases, and I saw that it's a very good product, and I was also amazed at the solution and its licensing."
"Overall, the solution is pretty good."
"The threat intelligence of CrowdStrike Falcon is the most valuable feature."
"The threat response from this solution is very comprehensive."
"The managed detection response (MDR) product was the most valuable."
"Being able to sleep well at night knowing that eSentire is guarding everything that goes in and out of your network was also a good ROI."
"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."
 

Cons

"The initial setup was slightly complex although it's an easier solution."
"I would much rather see more refinement and investment into the prevention side of the equation, though CrowdStrike has a good engine."
"The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post."
"The training provided could be better. There is a need to have more training to allow us to fine-tune our settings."
"They are doing very well in continuously improving their product. The only thing is that it is completely cloud-based, and some customers don't really like that type of approach, but you can only provide such a solution when you have cloud-based intelligence. On the other end, we know that it is sometimes a breaking point for some of the customers. They could potentially have an on-prem or hybrid solution. Any antivirus needs to have its features updated. If there could be a relay between them, it would be helpful, but that's very hard to do. So, you either accept that approach and have the benefit with this little disadvantage."
"People should be able to obtain training at any point of the engagement so that if somebody who doesn't have the basic knowledge is getting thrown into it, they are able to get trained, and CrowdStrike is able to help them out."
"CrowdStrike Falcon Complete could improve by having advanced features, such as SOC, and HDR."
"I think the overall user experience for the operations team could be improved. The dashboard could be more effective, like Microsoft Defender. Microsoft worked on refining the user experience. The security monitoring tools could be simpler and more user-friendly. Integration with the application layer might be another area for improvement."
"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."
"Its GUI can be a lot better."
"Its GUI can be a lot better."
 

Pricing and Cost Advice

"The pricing is a little bit expensive for our region."
"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
"There is a license for this solution and everything is included. However, The price of the could be lower."
"There is a license needed to use the solution. The price of the solution is fair."
"It's expensive. Its price varies because it's a modular solution."
"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."
"While the cost is relatively high, it is justified by the value it brings."
"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."
"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
7%
Comms Service Provider
6%
Construction Company
13%
Government
12%
Manufacturing Company
12%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise33
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
Ask a question
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Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Melissa & Doug, Mavenir System, COMMONFUND
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. eSentire and other solutions. Updated: April 2026.
895,151 professionals have used our research since 2012.