Red Canary vs eSentire comparison

eSentire and Red Canary are both solutions in the Managed Detection and Response (MDR) category. eSentire is ranked #26 with an average rating of 7.0, while Red Canary is ranked #11 with an average rating of 9.0. eSentire holds a 1.6% mindshare in MDR, compared to Red Canary’s 4.6% mindshare. Additionally, 100% of eSentire users are willing to recommend the solution, compared to 100% of Red Canary users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 3, 2024

eSentire and Red Canary are competitors in the cybersecurity services sector. Red Canary is perceived to have the advantage due to its superior features and deployment efficiency.

Features: eSentire provides robust threat detection, rapid incident containment, and forensic investigation capabilities. Red Canary offers a comprehensive security suite with advanced threat analytics, endpoint detection, and response solutions catering to organizations seeking extensive visibility.

Ease of Deployment and Customer Service: eSentire features a straightforward deployment process with strong customer service, ensuring seamless IT environment integration. Red Canary's deployment is more streamlined, focusing on ease of integration, maintenance, and exceptional customer support noted for responsiveness and effectiveness.

Pricing and ROI: eSentire has competitive pricing focused on affordability and favorable ROI through efficient threat management. Red Canary's setup costs are higher, but its comprehensive features justify the investment, delivering substantial ROI through efficient threat detection and mitigation.

To learn more, read our detailed Red Canary vs. eSentire Report (Updated: December 2024).

Buyer's Guide

Red Canary vs. eSentire

December 2024

Download the complete report

Helped 824,053 peers since 2012

Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of December 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of eSentire is 1.6%, up from 1.5% compared to the previous year. The mindshare of Red Canary is 4.6%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

Read full review

reviewer2136705

Independent Information Technology Consultant at a non-profit with 1-10 employees

A solid product for security, but the MSP program should be simpler

Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.

Read full review

Sagar Shekhar

Cyber Security Analyst at TIAA

An open-source tool that offers great automation capabilities

Red Canary MDR generates a lot of output, so it would be good if, in the end, it generates a summary of all the previous attacks and what was the outcome of a single attack, especially so that it becomes easy for the user to see the summary and analyze the whole thing. In general, the solution currently fails to provide a summary to its users.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

More Binary Defense MDR pros

"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."

"The managed detection response (MDR) product was the most valuable."

"The solution works well for what we use it for and the support and protection are good."

"The valuable features of this solution are it integrates well with different EDR software, such CrowdStrike, and Carbon Black, and the information it provides is helpful."

"The near real-time review translates into near real-time action. So, in addition to alerting, Red Canary MDR has response playbooks built out."

"The most valuable feature of the solution is its automation part."

Cons

"I would like to get more reports from Binary Defense about what they're blocking."

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"We found a couple of bugs in the user interface."

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"The current reporting system could benefit from improvement."

More Binary Defense MDR cons

"Its GUI can be a lot better."

"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."

"I would like there to be an on-premise version of this solution for our data centers because of the proliferation of online threats."

"The price could always be better."

"The most valuable feature of Red Canary MDR is the overall threat protection it provides."

"In general, the solution currently fails to provide a summary to its users."

Pricing and Cost Advice

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"It has been good. We have saved money, and we have a better product."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

More Binary Defense MDR pricing and cost advice

"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."

"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."

"I have not compared Red Canary to other solutions to know if the price is high or low. However, I have found the price of this solution fair and reasonable, it cost approximately $100 per year, per device. If they could provide the solution for $50 per year, per device, it would be better."

"The solution could vary in price depending on how many endpoints a company has."

"Red Canary MDR I use is an open-source tool."

See which vendors are best for you

Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.

See recommendations

824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

13%

Financial Services Firm

13%

Manufacturing Company

10%

Government

Educational Organization

20%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...

See all answers

What do you like most about eSentire?

The managed detection response (MDR) product was the most valuable.

See all answers

What is your experience regarding pricing and costs for eSentire?

The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I ha...

See all answers

What needs improvement with eSentire?

Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds ...

See all answers

What do you like most about Red Canary MDR?

The most valuable feature of the solution is its automation part.

See all answers

What is your experience regarding pricing and costs for Red Canary MDR?

Red Canary MDR I use is an open-source tool.

See all answers

What needs improvement with Red Canary MDR?

Red Canary MDR generates a lot of output, so it would be good if, in the end, it generates a summary of all the previ...

See all answers

Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 25% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 21% of the time

Darktrace vs Binary Defense MDR

Compared 21% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 18% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 16% of the time

More Binary Defense MDR Competitors

CrowdStrike Falcon Complete MDR vs eSentire

Compared 23% of the time

Arctic Wolf Managed Detection and Response vs eSentire

Compared 20% of the time

Sophos MDR vs eSentire

Compared 10% of the time

Huntress Managed EDR vs eSentire

Compared 9% of the time

CRITICALSTART vs eSentire

Compared 5% of the time

More eSentire Competitors

CrowdStrike Falcon Complete MDR vs Red Canary

Compared 27% of the time

Arctic Wolf Managed Detection and Response vs Red Canary

Compared 23% of the time

Expel vs Red Canary

Compared 11% of the time

Huntress Managed EDR vs Red Canary

Compared 6% of the time

Secureworks Taegis Managed XDR / MDR vs Red Canary

Compared 2% of the time

More Red Canary Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

December 2024

Download Binary Defense MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

Download eSentire product report

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

Download Red Canary product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

No data available

Red Canary Managed Detection and Response (MDR)

Learn More

Binary Defense

eSentire

Red Canary

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

eSentire is the largest pure-play Managed Detection and Response (MDR) service provider, keeping organizations safe from constantly evolving cyber-attacks that technology alone cannot prevent. Its 24x7 Security Operations Center (SOC), staffed by elite security analysts, hunts, investigates, and responds in real-time to known and unknown threats before they become business disrupting events.

Red Canary Managed Detection and Response (MDR) offers robust threat detection, rapid response capabilities, continuous security monitoring, and seamless integration with existing tools. Valued for its actionable reporting and proactive threat intelligence, it streamlines operations and enhances organizational efficiency and security.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Melissa & Doug, Mavenir System, COMMONFUND

DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes

Buyer's Guide

Red Canary vs. eSentire

December 2024

Free Report: Red Canary vs. eSentire

Find out what your peers are saying about Red Canary vs. eSentire and other solutions. Updated: December 2024.

DOWNLOAD NOW

824,053 professionals have used our research since 2012.

See our Red Canary vs. eSentire report.

See our list of best Managed Detection and Response (MDR) vendors.

We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.