eSentire Reviews

Name: eSentire
Brand: eSentire
Rating: 4 (2 reviews)

3.8 out of 5

2 reviews
100% willing to recommend

What is eSentire?

eSentire is the largest pure-play Managed Detection and Response (MDR) service provider, keeping organizations safe from constantly evolving cyber-attacks that technology alone cannot prevent. Its 24x7 Security Operations Center (SOC), staffed by elite security analysts, hunts, investigates, and responds in real-time to known and unknown threats before they become business disrupting events.

Get the Managed Detection and Response (MDR) Buyer's Guide and find out what your peers are saying about eSentire, CrowdStrike Falcon Complete MDR, Huntress and more!

eSentire is the #26 ranked solution in top Managed Detection and Response (MDR) solutions. PeerSpot users give eSentire an average rating of 7.6 out of 10. eSentire is most commonly compared to CrowdStrike Falcon Complete MDR: eSentire vs CrowdStrike Falcon Complete MDR. eSentire is popular among the large enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 13% of all views.

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

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Helped 814,763 peers since 2012

eSentire mindshare

As of November 2024, the mindshare of eSentire in the Managed Detection and Response (MDR) category stands at 1.6%, up from 1.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Key learnings from peers

Valuable Features

"The managed detection response (MDR) product was the most valuable."
"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."

Room for Improvement

"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."
"Its GUI can be a lot better."

Pricing

"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."
"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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