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IBM Security QRadar vs eSentire comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eSentire
Ranking in Managed Detection and Response (MDR)
26th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM Security QRadar
Ranking in Managed Detection and Response (MDR)
9th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
207
Ranking in other categories
Log Management (6th), Security Information and Event Management (SIEM) (4th), User Entity Behavior Analytics (UEBA) (1st), Endpoint Detection and Response (EDR) (17th), Security Orchestration Automation and Response (SOAR) (4th), Extended Detection and Response (XDR) (11th)
 

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of eSentire is 1.6%, up from 1.5% compared to the previous year. The mindshare of IBM Security QRadar is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2136705 - PeerSpot reviewer
A solid product for security, but the MSP program should be simpler
Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.
Md. Shahriar Hussain - PeerSpot reviewer
Real-time incident detection and user-friendly dashboard benefit daily operations
There are many types of AI, and this AI is very limited in SQL and features. There may be potential for improvement. So far, it seems very limited. It shows some good features in the correlation part, but I think there is room for improvement. For instance, when creating rules, it can suggest more rules, reducing the effort needed. If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules. Sometimes logs I receive don't mean anything, and I need technical stakeholders to share or forward logs, but these are sometimes inadequate. Keywords can help identify insufficient logs. I often lack time to verify logs. Sharing false positive results could be reduced to help my team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."
"The managed detection response (MDR) product was the most valuable."
"The UBA feature is the most valuable because you can see everything about users' activities."
"It showed us where weaknesses were in our environment, so we could actively target those patches first."
"I like the graphical interface. It's so good and easy."
"The solution is flexible and easy to use."
"The most valuable features are log monitoring, easy-to-fix issues, and problem-solving."
"The most valuable features are the AI assistant, which is good at detecting known types of behavior."
"The stability is good."
"It is very stable. We have not faced interruptions in the past four and a half years."
 

Cons

"Its GUI can be a lot better."
"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."
"The price of IBM Security QRadar is an area of concern where improvements are required."
"I don't look at only the features and benefits; I also look at the price. It is a bit expensive when compared with other solutions. It is expensive for specific deployment topologies, and the decision-makers go for alternatives like ArcSight. It should also have more AI features or capabilities for better threat intelligence. The more it uses machine learning, the better would be the dashboard, analytics, and other things."
"There is one problem with QRadar in regards to the add-on apps. The apps can be frustrating. For example, when I add a big app like one of the add-ons for resiliency, add-on applications for QRadar, these applications require different hardware to implement and to deploy. The resiliency connector because there's a considerable amount of data scanning, operates for these apps correctly."
"IBM is going through some problems with its resources currently making its support response time slow."
"There is a shortage of skilled individuals with knowledge about the solution. There is training required."
"We need more features in order to create rules to detect or to meet some requirements for other areas, for example, catching the event from other authentication tools."
"The solution is not as flexible as Splunk."
"The initial setup was complex, and it took six months."
 

Pricing and Cost Advice

"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."
"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."
"found other solutions, with more features at the same cost or less. You don’t have to leave the Gartner Magic Quadrant to beat their price."
"Pricing (based on EPS) will be more accurate."
"The price could be better. I bought a subscription for three years."
"In terms of additional costs, it depends on the subscription that you choose. There are plenty of options to choose from."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate IBM Security QRadar's pricing a five out of ten."
"Only enterprise businesses can afford the tool."
"It is overly expensive and overly complex in terms of licensing. They have many different appliances, which makes it extremely difficult to choose the technology. It is very difficult to choose the technology or QRadar components that you should be deploying. They have improved some of it in the last few years. They have made it slightly easy with the fact that you can now buy virtual versions of all the appliances, which is good, but it is still very fragmented. For instance, on some of the smaller appliances, there is no upgrade path. So, if you exceed the capacity of the appliance, you have to buy a bigger appliance, which is not helpful because it is quite a major cost. If you want to add more disks to the system, they'll say that you can't."
"It would be great if this product were cheaper."
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Government
10%
Manufacturing Company
9%
Educational Organization
23%
Computer Software Company
14%
Financial Services Firm
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about eSentire?
The managed detection response (MDR) product was the most valuable.
What is your experience regarding pricing and costs for eSentire?
The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're...
What needs improvement with eSentire?
Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller woul...
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
The cost depends. The price I negotiated varies by region and relationship with the OEM. Cost is not shared due to another procurement team handling negotiations, but it was reasonable as far as I ...
 

Also Known As

No data available
IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
 

Overview

 

Sample Customers

Melissa & Doug, Mavenir System, COMMONFUND
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Find out what your peers are saying about IBM Security QRadar vs. eSentire and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.