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IBM Security QRadar pros and cons

Vendor: IBM
4.0 out of 5
Badge Ranked 1
6,933 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

IBM Security QRadar offers comprehensive visibility, allowing users to monitor the entire network ecosystem, including integrations with various IT and non-IT components.
It features powerful analytics capabilities, benefitting from machine learning and AI technologies such as Watson for enhanced detection and decision-making.
IBM Security QRadar User Behavior Analytics, offered for free, enhances monitoring by analyzing user activity and significantly reducing false positives.
The software is highly scalable, making it suitable for both small enterprises and large organizations, adjusting to varying demands and data volumes.
It provides robust log management and correlation features that simplify the role of security professionals in managing incidents and understanding security threats.

CONS

IBM Security QRadar's pricing is considered high and could be more cost-effective.
QRadar requires a dedicated engineer for management and faces technical glitches.
IBM QRadar experiences issues with log storage capacity and handling large volumes of events.
QRadar integration with third-party tools and applications can be improved.
IBM QRadar's threat detection and intelligence capabilities need enhancements to reduce false positives.
 

IBM Security QRadar Pros review quotes

reviewer1827399 - PeerSpot reviewer
Jul 29, 2024
The most valuable feature of the solution is its ability to rectify a situation involving any anomalies expeditiously.
ST
Aug 6, 2021
The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis.
AS
Jan 14, 2021
We have worked with other solutions, such as LogRhythm and Splunk. Compared to others, IBM QRadar has the best price-performance ratio so that you are able to reserve minimum costs. It starts settling in fast and gets the first results very quickly. It is also very scalable.
Learn what your peers think about IBM Security QRadar. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
815,854 professionals have used our research since 2012.
Muzzamil Hussain - PeerSpot reviewer
Aug 1, 2024
Regarding the tool's ability to maintain high-security standards, I rate it ten out of ten.
reviewer1598412 - PeerSpot reviewer
Sep 7, 2021
What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value.
Artur Marzano - PeerSpot reviewer
Nov 20, 2020
The rule engine is very easy to use — very flexible.
reviewer1609413 - PeerSpot reviewer
Jun 24, 2021
Customer service is very good and very helpful.
reviewer1409433 - PeerSpot reviewer
May 12, 2022
There are other third-party plugins that we can use.
it_user1369023 - PeerSpot reviewer
Dec 1, 2020
It is a pretty solid product for the type that it is representing. It is a CM solution as compared to Splunk or ArcSight from HP. It is also user friendly. It comes with some internal AI as well, in which it automatically maps multiple lots from unrelated devices and makes a smart decision to link them back and create an offense based on that. It is a smart tool.
it_user970365 - PeerSpot reviewer
Apr 3, 2019
One of the most valuable features is its ability to integrate with other solutions. IBM has a lot of solutions and we have managed to make it work with IBM BigFix and MaaS360, and even Microsoft.
 

IBM Security QRadar Cons review quotes

reviewer1827399 - PeerSpot reviewer
Jul 29, 2024
Communication between the silos sometimes becomes an issue, making it an area where improvements are required.
ST
Aug 6, 2021
I'd like them to improve the offense. When QRadar detects something, it creates what it calls offenses. So, it has a rudimentary ticketing system inside of it. This is the same interface that was there when I started using it 12 years ago. It just has not been improved. They do allow integration with IBM Resilient, but IBM Resilient is grotesquely expensive. The most effective integration that IBM offers today is with IBM Resilient, which is an instant response platform. It is a very good platform, but it is very expensive. They really should do something with the offense handling because it is very difficult to scale, and it has limitations. The maximum number of offenses that it can carry is 16K. After 16K, you have to flush your offenses out. So, it is all or nothing. You lose all your offenses up until that point in time, and you don't have any history within the offense list of older events. If you're dealing with multiple customers, this becomes problematic. That's why you need to use another product to do the actual ticketing. If you wanted the ticket existence, you would normally interface with ServiceNow, SolarWinds, or some other product like that.
AS
Jan 14, 2021
There are a lot of things they are working on and a lot of technologies that are not yet there. They should probably work out a better reserve with their ecosystem of business partners and create wider and more in-depth qualities, third-party tools, and add-ons. These things really give immediate business value. For instance, there are many limitations in using SAP, EBS, or Micro-Dynamics. A lot of things that are happening in those platforms could also be monitored and allowed from the cybersecurity risks perspective. IBM might be leaving this gap or empty space for business partners. Some larger organizations might already be doing this. It would be very nice if IBM can make some artificial intelligence part free of charge for all current QRadar users. This would be a big advantage as compared to other competitors. There are companies that are going in different directions. Of course, you can't do everything inside QRadar. In general, it might be very good for all players to provide more use cases, especially regarding data protection and leakage prevention. There are some who are already doing some kind of file integrity or gathering some more information from all possible technologies for building anything related to the user and data analysis, content analysis, and management regarding the data protection.
Learn what your peers think about IBM Security QRadar. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
815,854 professionals have used our research since 2012.
Muzzamil Hussain - PeerSpot reviewer
Aug 1, 2024
The solution does not support the integration of flat file databases.
reviewer1598412 - PeerSpot reviewer
Sep 7, 2021
The only challenge with products like IBM is the EPS. You just have to be really on the events per second, as that's where the cost factor becomes a huge issue.
Artur Marzano - PeerSpot reviewer
Nov 20, 2020
The user interface is a bit clunky, a bit hard to find what you need.
reviewer1609413 - PeerSpot reviewer
Jun 24, 2021
The custom rules could be simplified more or it should be possible to use a different language, other than the ones that the solution is already using. They should add other languages into the mix.
reviewer1409433 - PeerSpot reviewer
May 12, 2022
The AQL queries could be better.
it_user1369023 - PeerSpot reviewer
Dec 1, 2020
A lot of information that we receive for the devices is IP-based, but it would help if we could have a default dashboard in which we can add more details about the assets for which we are receiving the information. For example, if it is a Windows or Linux device, we only get the IP for that particular device. We don't really get the name and other details of that particular device. For that, you have to drill down into your own asset management system. It would be good to have a place where we can probably add this information so that we don't have to look into other tools.
it_user970365 - PeerSpot reviewer
Apr 3, 2019
In terms of additional features, a mobile app would be nice. Also, the reporting is definitely okay, but you have to make sure that everybody with different roles can understand it. There is room for improvement in the reporting.