Huntress Managed EDR vs eSentire comparison

eSentire and Huntress are both solutions in the Managed Detection and Response (MDR) category. eSentire is ranked #26 with an average rating of 7.0, while Huntress is ranked #3 with an average rating of 9.5. eSentire holds a 1.6% mindshare in MDR, compared to Huntress’s 9.6% mindshare. Additionally, 100% of eSentire users are willing to recommend the solution, compared to 100% of Huntress users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 28, 2024

eSentire and Huntress Managed EDR are competing in the Managed Endpoint Detection and Response services category. Huntress Managed EDR stands out with its emphasis on automation and perceived ROI, while eSentire is noted for its customer service.

Features: eSentire offers robust threat detection, comprehensive analysis tools, and extensive oversight. Huntress Managed EDR is known for automated threat detection, effective remediation, and providing valuable protection.

Ease of Deployment and Customer Service: eSentire is recognized for seamless deployment and personalized customer support, facilitating ease of use. Huntress Managed EDR also offers straightforward deployment, but some users prefer eSentire for more comprehensive support.

Pricing and ROI: eSentire provides competitive pricing with a structured ROI framework. Huntress Managed EDR attracts with scalable pricing and perceived value, often winning by offering features that users find justifies the cost.

To learn more, read our detailed Huntress Managed EDR vs. eSentire Report (Updated: October 2024).

Buyer's Guide

Huntress Managed EDR vs. eSentire

October 2024

Download the complete report

Helped 817,457 peers since 2012

Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of December 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of eSentire is 1.6%, up from 1.5% compared to the previous year. The mindshare of Huntress Managed EDR is 9.6%, up from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

Read full review

reviewer2136705

Independent Information Technology Consultant at a non-profit with 1-10 employees

A solid product for security, but the MSP program should be simpler

Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.

Read full review

Andy Larin

Founder and CEO at allCare IT

Effortless to use and is one of the easiest products to deploy

Huntress is effortless to use. It's one of the easiest products to deploy. Pushing out through our RMM is simple, and using it is straightforward once it's on a machine. The end user doesn't have to do anything. Everything comes back to us. I love that the alerts are human-curated. They take a look at alerts before we get them. Other products are very noisy. They'll send you an alert about anything. About 95 percent of those alerts go to Huntress first. They check to make sure that it's real and only alert us if it's actionable, something that requires our attention. When I get an alert from Huntress, it must be looked at. I love that. It saves a ton of time for my people. It can fix low-severity threats. Their team is 24/7, whereas my team is not. We want them to take action on known bad things. Sometimes, that means fixing the problem or isolating the machine so multiple machines aren't getting hit. I love that they can address those issues within a very short time.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Binary Defense has a human service department that provides live monitoring for our systems."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

"The case interface is Binary Defense MDR's most valuable feature."

"The most valuable feature is reviewing tickets and the notes added by technicians."

More Binary Defense MDR pros

"The managed detection response (MDR) product was the most valuable."

"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."

"We saw the benefits of Huntress pretty quickly. Once it started detecting threats, it was great."

"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."

"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."

"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."

"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."

"It is incredibly efficient for our engineering team because Huntress provides all the information needed to fix issues, not just flag them."

"The most valuable aspect of Huntress is its 24/7 SOC service."

"I have found it valuable that this solution is always there and always armed."

More Huntress Managed EDR pros

Cons

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"I would like to see more frequent check-ins with our security status."

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"The current reporting system could benefit from improvement."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

More Binary Defense MDR cons

"Its GUI can be a lot better."

"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."

"It would be ideal if they could create some incentives to help more partners get clients to onboard it."

"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."

"The integration with our RMM could be better."

"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."

"Not every time, but sometimes when we click on the remediation, the auto-resolution of the alert, the screen gets stuck, and I need to contact support so they can confirm the remediation was applied, and they have to close the ticket."

"The existing features are perfect. However, I think they could add a more robust set of security features like dark web scanning, penetration testing, and risk assessment for clients. We would have one tool for everything. We wouldn't have to go to multiple vendors to pull something together. That would be more beneficial for us."

"Ultimately, the clarity of their alerts is paramount for effective threat communication and could benefit from clearer remediation steps."

"The solution's UI is an area with certain shortcomings that need improvement."

More Huntress Managed EDR cons

Pricing and Cost Advice

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"It has been good. We have saved money, and we have a better product."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

More Binary Defense MDR pricing and cost advice

"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."

"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."

"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."

"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."

"The solution's pricing is fair."

"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."

"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."

"Huntress is priced fairly for the services and value it provides."

"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."

"The pricing model for Huntress is similar to competitors and is charged per endpoint."

More Huntress Managed EDR pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.

See recommendations

817,457 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

10%

Government

Computer Software Company

19%

Manufacturing Company

10%

Retailer

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...

See all answers

What do you like most about eSentire?

The managed detection response (MDR) product was the most valuable.

See all answers

What is your experience regarding pricing and costs for eSentire?

The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I ha...

See all answers

What needs improvement with eSentire?

Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds ...

See all answers

What do you like most about Huntress?

It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since...

See all answers

What needs improvement with Huntress?

One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn...

See all answers

What is your primary use case for Huntress?

We roll Huntress out across the board. It's in our base security shield, so we use it everywhere. We also use ThreatL...

See all answers

Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 24% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 21% of the time

Darktrace vs Binary Defense MDR

Compared 21% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 18% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 16% of the time

More Binary Defense MDR Competitors

CrowdStrike Falcon Complete MDR vs eSentire

Compared 23% of the time

Arctic Wolf Managed Detection and Response vs eSentire

Compared 20% of the time

Sophos MDR vs eSentire

Compared 11% of the time

Secureworks Taegis Managed XDR / MDR vs eSentire

Compared 7% of the time

SentinelOne Vigilance vs eSentire

Compared 7% of the time

More eSentire Competitors

CrowdStrike Falcon Complete MDR vs Huntress Managed EDR

Compared 15% of the time

SentinelOne Vigilance vs Huntress Managed EDR

Compared 14% of the time

Blackpoint Cyber MDR vs Huntress Managed EDR

Compared 9% of the time

Arctic Wolf Managed Detection and Response vs Huntress Managed EDR

Compared 6% of the time

CrowdStrike Falcon vs Huntress Managed EDR

Compared 5% of the time

More Huntress Managed EDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

November 2024

Download Binary Defense MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

Download eSentire product report

Buyer's Guide

Huntress Managed EDR

November 2024

Download Huntress Managed EDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

No data available

Learn More

Binary Defense

eSentire

Huntress

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

eSentire is the largest pure-play Managed Detection and Response (MDR) service provider, keeping organizations safe from constantly evolving cyber-attacks that technology alone cannot prevent. Its 24x7 Security Operations Center (SOC), staffed by elite security analysts, hunts, investigates, and responds in real-time to known and unknown threats before they become business disrupting events.

Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.

Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.

What are the key features of Huntress Managed EDR?

24/7 SOC with expert threat hunting: Continuous monitoring and threat hunting by dedicated security teams.
Proactive alerts: Automated notifications for detected threats ensuring timely responses.
Automatic remediation: Swift action taken to mitigate threats without user intervention.
Easy deployment: Seamless integration with existing security infrastructures like Microsoft Defender.
Intuitive interface: User-friendly design facilitating efficient threat management and monitoring.
Foothold detection and IP scanning: Identification of persistent threats and suspicious network activities.

What benefits should be evaluated in reviews?

Seamless integration: Minimizes need for multiple security tools by interfacing well with current products.
Quick threat response: Rapid isolation and resolution of issues enhancing security posture.
Peace of mind: Reliable threat management with expert supervision ensuring continuous protection.

Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Melissa & Doug, Mavenir System, COMMONFUND

Information Not Available

Buyer's Guide

Huntress Managed EDR vs. eSentire

October 2024

Free Report: Huntress Managed EDR vs. eSentire

Find out what your peers are saying about Huntress Managed EDR vs. eSentire and other solutions. Updated: October 2024.

DOWNLOAD NOW

817,457 professionals have used our research since 2012.

See our Huntress Managed EDR vs. eSentire report.

See our list of best Managed Detection and Response (MDR) vendors.

We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.