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Huntress Managed EDR vs eSentire comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eSentire
Ranking in Managed Detection and Response (MDR)
27th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
59
Ranking in other categories
Endpoint Detection and Response (EDR) (5th)
 

Mindshare comparison

As of June 2026, in the Managed Detection and Response (MDR) category, the mindshare of eSentire is 1.5%, up from 1.5% compared to the previous year. The mindshare of Huntress Managed EDR is 5.1%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR5.1%
eSentire1.5%
Other93.4%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2136705 - PeerSpot reviewer
Independent Information Technology Consultant at a non-profit with 1-10 employees
A solid product for security, but the MSP program should be simpler
Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.
JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."
"The managed detection response (MDR) product was the most valuable."
"Being able to sleep well at night knowing that eSentire is guarding everything that goes in and out of your network was also a good ROI."
"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"Huntress has improved our security significantly by 90 percent."
"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"I would absolutely recommend Huntress Managed EDR, as I consider them a leader in the field and am confident in their service."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools or to hire expensive security analysts, which is very important as we can use the money that we saved on those in improving equipment."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"The EDR tools are the most beneficial. We protect all our clients' endpoints through their security operation center, which runs through the EDR. We like that it's a small installation that doesn't take up much processing space, and we can quickly install it on our machines. We push out the agents automatically and get everybody up and running quickly."
 

Cons

"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."
"Its GUI can be a lot better."
"Ultimately, the clarity of their alerts is paramount for effective threat communication and could benefit from clearer remediation steps."
"Some of Huntress' reporting could be improved."
"We have been working on it, but their Rio agent has been having some issues trying to repair itself."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial."
"There are some drawbacks in Huntress Managed EDR, particularly with the security awareness training aspect which is more manual than expected compared to something like KnowBe4."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"Customer support for Huntress Managed EDR could have been better. Although there is a dedicated representative, after the initial onboarding conversation, there was not much follow-up until renewal came up."
"The product could be improved in terms of customization options available for reports."
 

Pricing and Cost Advice

"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."
"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"It works well for an MSP."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"I believe Huntress offers competitive pricing overall."
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Top Industries

By visitors reading reviews
Construction Company
13%
Manufacturing Company
12%
Government
11%
Financial Services Firm
7%
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Huntress?
What I dislike about Huntress Managed EDR is that I would probably change my opinion since about the only thing I could really see is bringing down the price somewhat.
What is your primary use case for Huntress?
Our use cases involve using Huntress Managed EDR behind Microsoft Defender and primarily as an EDR.
What advice do you have for others considering Huntress?
My thoughts on the pricing of Huntress Managed EDR are that it is kind of on the upper end of comparable products, but as long as it does its job, I cannot fault it too bad. The only real technical...
 

Overview

 

Sample Customers

Melissa & Doug, Mavenir System, COMMONFUND
Information Not Available
Find out what your peers are saying about Huntress Managed EDR vs. eSentire and other solutions. Updated: April 2026.
899,052 professionals have used our research since 2012.