SentinelOne Vigilance vs eSentire comparison

eSentire and SentinelOne are both solutions in the Managed Detection and Response (MDR) category. eSentire is ranked #26 with an average rating of 7.0, while SentinelOne is ranked #6 with an average rating of 8.6. eSentire holds a 1.6% mindshare in MDR, compared to SentinelOne’s 7.9% mindshare. Additionally, 100% of eSentire users are willing to recommend the solution, compared to 94% of SentinelOne users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between eSentire and SentinelOne Vigilance based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SentinelOne Vigilance vs. eSentire Report (Updated: October 2024).

Buyer's Guide

SentinelOne Vigilance vs. eSentire

October 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of November 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of eSentire is 1.6%, up from 1.5% compared to the previous year. The mindshare of SentinelOne Vigilance is 7.9%, up from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

May 1, 2023

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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reviewer2136705

Independent Information Technology Consultant at a non-profit with 1-10 employees

Mar 22, 2023

A solid product for security, but the MSP program should be simpler

Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.

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Graham Peck

Data Security Manager at Leeds United FC

Feb 21, 2023

Very easy to use with multiple options for licensing and scaling

Our company uses the solution instead of a traditional antivirus as an endpoint protector. We have all security alerts passed off to a SOC. We are a football club and have 350 users across coaches, medical staff, and ticketing agents. The solution is very easy to use. The solution should add…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."

"The case interface is Binary Defense MDR's most valuable feature."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

More Binary Defense MDR pros

"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."

"The managed detection response (MDR) product was the most valuable."

"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."

"SentinelOne has a rollback feature that has helped them gain popularity in the market. No other competitors of the solution including Cisco, Fortinet, or Cortex XDR have this feature. SentinelOne is a kernel-independent solution. We don’t need to check the kernel dependency on the Linux platform. They also commit to a 100 percent recovery from ransomware attacks. The solution has rollback features for ransomware on Windows."

"SentinelOne Vigilance has very good detection."

"The SentinelOne Active EDR is the most valuable feature."

"The most valuable feature of the solution is its performance, which is very important for us in our company."

"The initial setup process was straightforward."

"Stable solution for protecting, deploying, and managing endpoints, and comes with valuable features such as behavioral analytics and machine learning."

"The solution is very easy to use."

More SentinelOne Vigilance pros

Cons

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"We found a couple of bugs in the user interface."

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"The current reporting system could benefit from improvement."

"I would like to see more frequent check-ins with our security status."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

More Binary Defense MDR cons

"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."

"Its GUI can be a lot better."

"My only complaint is that the knowledge base is not accessible to the customer."

"Sometimes, SentinelOne Vigilance also detects false positives, which are not true. In such cases, we need to make changes in the policies on the dashboard accordingly."

"My customers who use the tool mostly want a summary of the monitoring activities of the product in a report form...t can be useful for our customers to identify the threats and incidents encountered by the product."

"SentinelOne Vigilance's integration capabilities with other products can be considered as an area with certain shortcomings where improvements are required."

"SentinelOne Vigilance could improve if it provided us with more control over the dashboard."

"There's no problem with how this product works, but the toughest challenge that customers find is with its deployment and tuning. Getting it tuned properly takes some time. You can deploy it with just about anything, but it's always a challenge."

"Occasionally during an update, customers may temporarily be without protection until the upgrade is complete."

"The tool needs improvement in clear communication and detection."

More SentinelOne Vigilance cons

Pricing and Cost Advice

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"It has been good. We have saved money, and we have a better product."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

More Binary Defense MDR pricing and cost advice

"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."

"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."

"I give the cost a three out of ten."

"The tool's pricing is slightly cheaper than other alternatives. It's not just about licensing costs; because we already have it implemented, we can save money on deployment and initial setup. Additionally, SentinelOne Vigilance is slightly cheaper in licensing, maybe around 10-15 percent cheaper."

"The licensing cost depends on the number of connected devices and whether you purchase additional services."

"The solution’s pricing is very reasonable."

"SentinelOne Vigilance is priced in a normal range."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."

"I rate the solution's pricing a five out of ten since it is a very highly-priced solution."

"I rate the product's pricing an eight out of ten since it is really expensive, but it is well worth what my company gets."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

13%

Financial Services Firm

13%

Manufacturing Company

10%

Government

Educational Organization

39%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...

See all answers

What needs improvement with Binary Defense MDR?

Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...

See all answers

What do you like most about eSentire?

The managed detection response (MDR) product was the most valuable.

See all answers

What is your experience regarding pricing and costs for eSentire?

The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I ha...

See all answers

What needs improvement with eSentire?

Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds ...

See all answers

What do you like most about SentinelOne Vigilance?

The best feature of this solution is the third-party management aspect. An external company oversees the tool's manag...

See all answers

What is your experience regarding pricing and costs for SentinelOne Vigilance?

The tool's pricing is slightly cheaper than other alternatives. It's not just about licensing costs; because we alrea...

See all answers

What needs improvement with SentinelOne Vigilance?

SentinelOne Vigilance's integration capabilities with other products can be considered as an area with certain shortc...

See all answers

Comparisons

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Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 16% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

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CrowdStrike Falcon Complete MDR vs eSentire

Compared 24% of the time

Arctic Wolf Managed Detection and Response vs eSentire

Compared 20% of the time

Sophos MDR vs eSentire

Compared 11% of the time

Huntress vs eSentire

Compared 10% of the time

Secureworks Taegis Managed XDR / MDR vs eSentire

Compared 6% of the time

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Huntress vs SentinelOne Vigilance

Compared 30% of the time

Blackpoint Cyber MDR vs SentinelOne Vigilance

Compared 12% of the time

CrowdStrike Falcon Complete MDR vs SentinelOne Vigilance

Compared 11% of the time

Secureworks Taegis Managed XDR / MDR vs SentinelOne Vigilance

Compared 10% of the time

ShadowSpear Platform vs SentinelOne Vigilance

Compared 1% of the time

More SentinelOne Vigilance Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

November 2024

Download Binary Defense MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

Download eSentire product report

Buyer's Guide

SentinelOne Vigilance

October 2024

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Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

No data available

Learn More

Binary Defense

eSentire

SentinelOne

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

eSentire is the largest pure-play Managed Detection and Response (MDR) service provider, keeping organizations safe from constantly evolving cyber-attacks that technology alone cannot prevent. Its 24x7 Security Operations Center (SOC), staffed by elite security analysts, hunts, investigates, and responds in real-time to known and unknown threats before they become business disrupting events.

Reduce time to protection and minimize risk exposure with continuous threat monitoring and response from SentinelOne.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Melissa & Doug, Mavenir System, COMMONFUND

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Buyer's Guide

SentinelOne Vigilance vs. eSentire

October 2024

Free Report: SentinelOne Vigilance vs. eSentire

Find out what your peers are saying about SentinelOne Vigilance vs. eSentire and other solutions. Updated: October 2024.

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See our SentinelOne Vigilance vs. eSentire report.

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