SentinelOne Vigilance vs eSentire comparison

eSentire and SentinelOne are both solutions in the Managed Detection and Response (MDR) category. eSentire is ranked #26 with an average rating of 7.0, while SentinelOne is ranked #6 with an average rating of 8.6. eSentire holds a 1.6% mindshare in MDR, compared to SentinelOne’s 7.7% mindshare. Additionally, 100% of eSentire users are willing to recommend the solution, compared to 94% of SentinelOne users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 3, 2024

eSentire and SentinelOne Vigilance are competitors in the cybersecurity solutions category. SentinelOne Vigilance seems to have the upper hand due to its advanced automated threat detection capabilities, although eSentire is appreciated for exceptional customer support.

Features: eSentire offers expert-managed services, personalized threat management, and robust support, ensuring comprehensive protection. SentinelOne Vigilance stands out with automated threat detection, real-time threat neutralization, and AI-powered response, minimizing the need for manual intervention.

Ease of Deployment and Customer Service: eSentire provides a simpler deployment process, emphasizing a service-oriented approach suitable for businesses looking for hands-on support. In contrast, SentinelOne Vigilance requires a more complex setup, ideal for organizations integrating automation. While eSentire shines in customer service, SentinelOne is known for its technical depth and autonomy.

Pricing and ROI: eSentire has higher pricing due to its personalized services and rapid support, often resulting in quicker ROI for service-driven models. SentinelOne Vigilance offers cost-effective solutions with its automation features, providing significant ROI over time for companies aiming to reduce manual intervention costs, supporting long-term financial benefits.

To learn more, read our detailed SentinelOne Vigilance vs. eSentire Report (Updated: October 2024).

Buyer's Guide

SentinelOne Vigilance vs. eSentire

October 2024

Download the complete report

Helped 823,875 peers since 2012

Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of December 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of eSentire is 1.6%, up from 1.5% compared to the previous year. The mindshare of SentinelOne Vigilance is 7.7%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

Read full review

reviewer2136705

Independent Information Technology Consultant at a non-profit with 1-10 employees

A solid product for security, but the MSP program should be simpler

Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.

Read full review

Graham Peck

Data Security Manager at Leeds United FC

Very easy to use with multiple options for licensing and scaling

Our company uses the solution instead of a traditional antivirus as an endpoint protector. We have all security alerts passed off to a SOC. We are a football club and have 350 users across coaches, medical staff, and ticketing agents. The solution is very easy to use. The solution should add…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."

"The case interface is Binary Defense MDR's most valuable feature."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

More Binary Defense MDR pros

"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."

"The managed detection response (MDR) product was the most valuable."

"SentinelOne is a comprehensive solution for protecting SOAP-based web services and AWS-based cloud infrastructure."

"The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity, it will react accordingly and take necessary actions, such as blocking a device."

"SentinelOne Vigilance is a very stable solution."

"The endpoint security software is great."

"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."

"The solution is very easy to use."

"Stable solution for protecting, deploying, and managing endpoints, and comes with valuable features such as behavioral analytics and machine learning."

"The initial setup process was straightforward."

More SentinelOne Vigilance pros

Cons

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"We found a couple of bugs in the user interface."

"I would like to get more reports from Binary Defense about what they're blocking."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"The current reporting system could benefit from improvement."

"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."

"I would like to see more frequent check-ins with our security status."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

More Binary Defense MDR cons

"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."

"Its GUI can be a lot better."

"The solution's memory forensics capabilities and hard disk capacities are quite basic."

"It is not easy to remove the customer without the dashboard."

"The only thing I'm not sure about is I haven't deployed it on any mobile devices."

"The solution should add endpoint clients for mobile and Linux devices because it currently doesn't support them."

"The process to replicate exclusions is not user-friendly."

"There's no problem with how this product works, but the toughest challenge that customers find is with its deployment and tuning. Getting it tuned properly takes some time. You can deploy it with just about anything, but it's always a challenge."

"Sometimes, SentinelOne Vigilance also detects false positives, which are not true. In such cases, we need to make changes in the policies on the dashboard accordingly."

"SentinelOne Vigilance doesn't have a direct connection with MSPs."

More SentinelOne Vigilance cons

Pricing and Cost Advice

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"It has been good. We have saved money, and we have a better product."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

More Binary Defense MDR pricing and cost advice

"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."

"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."

"The licensing cost depends on the number of connected devices and whether you purchase additional services."

"The solution’s pricing is very reasonable."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."

"I rate the product's pricing an eight out of ten since it is really expensive, but it is well worth what my company gets."

"The tool's pricing is slightly cheaper than other alternatives. It's not just about licensing costs; because we already have it implemented, we can save money on deployment and initial setup. Additionally, SentinelOne Vigilance is slightly cheaper in licensing, maybe around 10-15 percent cheaper."

"I give the cost a three out of ten."

"SentinelOne Vigilance is priced in a normal range."

"I rate the solution's pricing a five out of ten since it is a very highly-priced solution."

See which vendors are best for you

Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.

See recommendations

823,875 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

13%

Financial Services Firm

13%

Manufacturing Company

Government

Educational Organization

40%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...

See all answers

What do you like most about eSentire?

The managed detection response (MDR) product was the most valuable.

See all answers

What is your experience regarding pricing and costs for eSentire?

The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I ha...

See all answers

What needs improvement with eSentire?

Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds ...

See all answers

What do you like most about SentinelOne Vigilance?

The best feature of this solution is the third-party management aspect. An external company oversees the tool's manag...

See all answers

What is your experience regarding pricing and costs for SentinelOne Vigilance?

Price could be a factor since, with a lot of add-ons, the cost becomes high.

See all answers

What needs improvement with SentinelOne Vigilance?

They've been adding a lot of products and technologies to their stack. I honestly don't have any specific improvement...

See all answers

Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 25% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 21% of the time

Darktrace vs Binary Defense MDR

Compared 21% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 18% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

More Binary Defense MDR Competitors

CrowdStrike Falcon Complete MDR vs eSentire

Compared 23% of the time

Arctic Wolf Managed Detection and Response vs eSentire

Compared 20% of the time

Sophos MDR vs eSentire

Compared 11% of the time

Huntress Managed EDR vs eSentire

Compared 9% of the time

Secureworks Taegis Managed XDR / MDR vs eSentire

Compared 7% of the time

More eSentire Competitors

Huntress Managed EDR vs SentinelOne Vigilance

Compared 30% of the time

CrowdStrike Falcon Complete MDR vs SentinelOne Vigilance

Compared 11% of the time

Blackpoint Cyber MDR vs SentinelOne Vigilance

Compared 11% of the time

Secureworks Taegis Managed XDR / MDR vs SentinelOne Vigilance

Compared 9% of the time

LMNTRIX Active Defense vs SentinelOne Vigilance

Compared 1% of the time

More SentinelOne Vigilance Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

December 2024

Download Binary Defense MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

Download eSentire product report

Buyer's Guide

SentinelOne Vigilance

November 2024

Download SentinelOne Vigilance product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

No data available

Learn More

Binary Defense

eSentire

SentinelOne

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

eSentire is the largest pure-play Managed Detection and Response (MDR) service provider, keeping organizations safe from constantly evolving cyber-attacks that technology alone cannot prevent. Its 24x7 Security Operations Center (SOC), staffed by elite security analysts, hunts, investigates, and responds in real-time to known and unknown threats before they become business disrupting events.

SentinelOne Vigilance provides reliable endpoint security with features like behavior analytics and ransomware protection, offering organizations capabilities such as third-party management and effective malware detection while maintaining low resource usage and kernel-independent operations.

SentinelOne Vigilance stands out by offering robust endpoint protection, utilizing machine learning and Storyline technology to enhance malware detection and prevention. Its rollback capabilities, impressive scalability, ease of use, and comprehensive analytics are consistently acknowledged. Monthly reports offer insightful analytics, and its 100% ransomware recovery commitment adds assurance. However, areas for improvement include better integration with Microsoft Windows, SIEM, and SOAR solutions, along with enhanced dashboard control and memory forensics.

What features make SentinelOne Vigilance effective?

Reliable Endpoint Security: Protects systems with comprehensive threat detection.
Behavior Analytics: Identifies and takes action on abnormal activities.
Ransomware Protection: Includes rollback capabilities ensuring data security.
Scalability: Adapts efficiently to growing business needs.
Kernel-Independent: Operates effectively without reliance on specific kernels.

What benefits should users look for in reviews?

Comprehensive Analytics: Deep insights into security threats and responses.
Low Resource Usage: Minimizes impact on system performance.
Scalability and Ease of Use: Grows with business demands while simplifying processes.
100% Ransomware Recovery: Offers assurance against ransomware incidents.

SentinelOne Vigilance is widely implemented within industries for endpoint protection and malware detection in environments like private clouds and on-premises, aiding ransomware prevention and integration with SOC teams. Businesses across sectors rely on it to protect infrastructure and manage endpoint activities effectively.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Melissa & Doug, Mavenir System, COMMONFUND

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Buyer's Guide

SentinelOne Vigilance vs. eSentire

October 2024

Free Report: SentinelOne Vigilance vs. eSentire

Find out what your peers are saying about SentinelOne Vigilance vs. eSentire and other solutions. Updated: October 2024.

DOWNLOAD NOW

823,875 professionals have used our research since 2012.

See our SentinelOne Vigilance vs. eSentire report.

See our list of best Managed Detection and Response (MDR) vendors.

We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.