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CrowdStrike Falcon Complete MDR vs SentinelOne Vigilance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CrowdStrike Falcon Complete MDR delivers ROI by effectively blocking ransomware, reducing security risks, and ensuring proactive management across locations.
Sentiment score
7.6
SentinelOne Vigilance offers strong ROI by preventing ransomware, ensuring early threat detection, and outperforming other security solutions.
 

Customer Service

Sentiment score
7.1
CrowdStrike Falcon Complete MDR's customer service is generally reliable and responsive, though some users report delays and communication issues.
Sentiment score
6.8
SentinelOne Vigilance provides highly rated, responsive 24/7 support, with occasional complexity affecting satisfaction, while maintaining overall excellent service.
 

Scalability Issues

Sentiment score
8.0
CrowdStrike Falcon Complete MDR offers highly scalable, cloud-based security, seamlessly supporting businesses of all sizes with ease of integration.
Sentiment score
8.4
SentinelOne Vigilance is a highly scalable tool used globally by diverse industries, efficiently managing resources and allowing license expansions.
It is easy to scale with the support of CrowdStrike.
 

Stability Issues

Sentiment score
8.5
CrowdStrike Falcon Complete MDR is highly stable, reliable, efficient, and well-rated, with minor glitches quickly resolved.
Sentiment score
8.4
SentinelOne Vigilance is praised for reliable performance, strong automation, and high stability ratings despite occasional update-related protection gaps.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
 

Room For Improvement

CrowdStrike Falcon Complete MDR needs enhancements in reporting, integration, automation, user interface, and support to improve overall functionality.
SentinelOne Vigilance needs enhancements in accessibility, compatibility, integration, user experience, and performance with added features like email monitoring.
Patch management in vulnerabilities needs improvement.
 

Setup Cost

CrowdStrike Falcon Complete MDR is priced high but offers justified value with extensive security features and cost-saving options.
SentinelOne Vigilance offers high-value protection; cost-effective for small businesses but can be expensive for larger enterprises and add-ons.
 

Valuable Features

CrowdStrike Falcon Complete MDR offers AI-powered threat detection, real-time response, and seamless integration for comprehensive endpoint protection and ease of use.
SentinelOne Vigilance provides advanced security features, including ransomware protection, machine learning, and efficient threat detection, with low resource usage.
We have achieved 100% success in detection with our clients and have no need for reclamation.
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
No ranking in other categories
SentinelOne Vigilance
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 15.8%, up from 15.6% compared to the previous year. The mindshare of SentinelOne Vigilance is 7.5%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
Graham Peck - PeerSpot reviewer
Very easy to use with multiple options for licensing and scaling
Our company uses the solution instead of a traditional antivirus as an endpoint protector. We have all security alerts passed off to a SOC.  We are a football club and have 350 users across coaches, medical staff, and ticketing agents.  The solution is very easy to use.  The solution should add…
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
Educational Organization
41%
Computer Software Company
12%
Manufacturing Company
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are needed.
What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
Price could be a factor since, with a lot of add-ons, the cost becomes high.
What needs improvement with SentinelOne Vigilance?
They've been adding a lot of products and technologies to their stack. I honestly don't have any specific improvements to suggest.
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Norwegian Airlines, TGI Fridays, AVX, FIMBank
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. SentinelOne Vigilance and other solutions. Updated: December 2024.
831,020 professionals have used our research since 2012.