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CrowdStrike Falcon Complete MDR vs Field Effect MDR comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Binary Defense MDR
Sponsored
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
9.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Number of Reviews
78
Ranking in other categories
No ranking in other categories
Field Effect MDR
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
9.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.5%, up from 0.4% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 17.2%, up from 16.1% compared to the previous year. The mindshare of Field Effect MDR is 2.7%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

JO
May 16, 2023
Our security alerts have been reduced significantly due to the higher level of analysis we now receive
The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to. They're also very flexible in terms of what they're willing to bring to the table as well as having their own solutions that they provide if you don't have anything that you're using yourself. In terms of threat intelligence, as we make recommendations and suggestions to them for modifications to the reports so that they work better in our environment, they're working on putting them into place. And they're giving us feedback on what they can and can't do, meaning they're being very transparent. Binary Defense has also been great, so far, with integrating all the different things that we're trying to put together. They're also even helping guide us regarding some other tools that we're looking to implement. And those tools will have additional integrations into our main SIEM platform that we're using. They definitely have the knowledge and the insight to accomplish an open XDR strategy for securing infrastructure. With some of their own agents and tools that they are able to deploy into the environment, they're able to determine what's happening and put into effect the kill chain at the earliest possible point to help protect the overall network.
RageshSingh - PeerSpot reviewer
Apr 8, 2024
Has a nice interface and good integrations but there should be an uninstall feature on the cloud
The solution provides more visibility than Zscaler. There's more security. It provides enhanced security with integration capabilities with third-party tools. The threat detection and response are easy. If you have a subscription for the Falcon Consultant Complete sublicense, then they will take care of your MDL service. They will assign their team to it, and they will manage your incident detection and monitoring. CrowdStrike will take care of it via its own expertise so you don't have to overload your existing resources. It helps improve our security posture by integrating with web security, email security, and other forms of security. There are also a lot of third-party tools. You have the opportunity for more alerts and security. CrowdStrike shares information with third-party tools that really help with visibility. The solution is constantly being updated. I've been satisfied with the interface.
Emma Elkind - PeerSpot reviewer
Jul 24, 2024
Creates a very good layer of protection and their team is very easy to work with
It is very important that Field Effect MDR is backed by experts who are constantly monitoring for attacks and risks. The main reason we went with Field Effect was the experience that the CEO brings and the experience we had with the team. Their process for educating us was another reason. I do not have direct access to its user interface, but I have heard from the team that it is very easy for them to access and see alerts come in. They found it very easy. We could see its benefits pretty much right away. We started getting the alerts as soon as we started using it. We started to receive alerts on areas that we needed to address right away. It definitely adds a specific layer of protection. I would not want to be without it, but it is not the only piece that we would use to proactively protect all our threat surfaces. It creates a very good layer, and for myself, the team has been a good access point to be able to get information and share that with clients too. That has been a big help for me. Compared to other software that we use, whenever we need assistance, they are the easiest ones to work with. We can get immediate assistance through chat. Field Effect MDR helps our security team save time. We do not have to monitor a lot of things and go digging behind the scenes. They are doing that monitoring for us. It has almost added an employee who would have been doing that work for us. It has probably cut down on a third of our workload. It informs us of the threats that matter and how to address them. We get alerts on even small issues that we do not need to address immediately. It helps to keep such things in the front of mind so that we can plan and schedule. It feels like it has made our operations run smoother because it is alerting us. Instead of just leaving it, we can schedule an update right away. We are addressing things right away. If an immediate problem comes up, we can deal with it as soon as possible because we have already scheduled something smaller, like an update. Field Effect MDR gives us recommendations on how to reduce our risk. If there is something like a shared folder and they are seeing multiple accesses or credentials, they send us recommendations. We can let the client know as well about those recommendations. These recommendations are very important because our staff does not have to spend time thinking of a solution. The solution is already presented to us. We may add to the solution, but we do not have to spend time looking for a solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The case interface is Binary Defense MDR's most valuable feature."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The stability is great for CrowdStrike Falcon Complete."
"There are many different modules with this solution where vulnerability and inventory management can be carried out. The solution has a good dashboard and offers a lot of insights into your systems."
"The most valuable features of CrowdStrike Falcon Complete are the modern and intuitive capabilities, and because it is cloud-based it is much easier to adopt and roll out to the environment."
"The overwatch module is the most valuable feature of CrowdStrike Falcon."
"The threat response from this solution is very comprehensive. It not only allows us to detect the threat, but also to isolate it and check the recovery capability of the compromised system."
"It is very easy to manage the licenses centrally because these are cloud licenses. There is no need for manual data reports."
"Overwatch is the most valuable feature of CrowdStrike Falcon Complete."
"It's a stable application. It is one of the most stable out of all the other market applications, especially if you're talking about within the EDR platform."
"It provides valuable insights into our IT environment, enabling us to improve reselling, upgrades, and customer management."
"Covalence's cloud protection element has been excellent. A lot of organizations are using 365. It's hard to find a secure solution for protecting accounts. We've gone down the path of trying to utilize other security solutions for that particular area. We've been disappointed and always come back to trying to implement Covalence when we can so we know people are safe."
"The most valuable aspect of Field MDR is the comprehensive visibility the solution offers. Most solutions cover the traditional threat landscape of computers, endpoints, servers, etc. However, there are also things happening within the network environment, such as WiFi, mobile, the Internet of Things, smart TVs, video surveillance systems, etc., that have associated vulnerabilities. Most environments do not manage or protect these assets."
"I get alerts if there's malicious activity or restrictions, should they any suspicious activity emerge."
"Hackers are trying to breach a business when they least expect it - that's often at night, weekends, and holidays. Covalence never sleeps or misses a second of monitoring."
"It is easy to manage surveillance."
"The most valuable features are Action Recommendations of Observations, which keep us informed about existing vulnerabilities so we can proactively update our endpoints and those of our customers against potential threats."
"The ARO alerts are helpful to use almost daily to get a sense of what actions we need to take to expedite security measures."
 

Cons

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"I would like to get more reports from Binary Defense about what they're blocking."
"The current reporting system could benefit from improvement."
"I would like to see more frequent check-ins with our security status."
"The technical support is satisfactory, but there is room for improvement to enhance it."
"The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could improve by increasing their knowledge."
"The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French language."
"The solution should be lighter because it currently uses a lot of computing sources."
"There have been some issues with Falcon Complete's performance."
"The technical support is good. However, the technical support is outsourced to India which causes some language barriers. I am not sure if this is still an issue, they might have allotted more suitable representatives."
"I would like to see CrowdStrike Falcon Complete XDR integrate more effectively with other technologies."
"We have also been using Cisco AMP for Endpoints for three years. We have received multiple detections in Cisco AMP for Endpoints, and we had to take some actions, whereas CrowdStrike has not detected anything critical since it has been implemented. Most of the incidents that it has detected are false positives. They should work on the false-positive issue. When it is implemented throughout the organization, it gets very difficult to check each false positive and investigate what is correct and what is not correct. It requires technical and manual intervention."
"They put too much detail into the emails."
"One limitation is that if someone takes their laptop outside the office building, the DNS firewall provides minimal coverage, and we are unable to generate reports."
"In the AROs tab, if we encounter multiple duplicate recommendations, it would be helpful to be able to select and resolve or dismiss them all at once."
"The area where they can make it better is by giving responses to the end-user. For example, when there is an alert to the administrator, I get it. I have to copy and paste everything to everyone... And then I have to follow up with them, and it's a real pain."
"In terms of improvement, there are instances where the ARO responses are slightly slower than preferred."
"The cost of the solution has room for improvement."
"Field Effect Covalence could benefit from enhancing its packing slip process."
"Covalence should provide a live view of the endpoint because the endpoint view in the portal is 5 to 15 minutes behind the actual status of the endpoint and its vulnerabilities. When it doesn't update with the actual status, it makes managing those things harder because sometimes something gets updated, and one of those vulnerabilities has gone away, but that doesn't appear in the ARO."
 

Pricing and Cost Advice

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
"The price is okay, although you're not going to get away cheap when it comes to security."
"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."
"CrowdStrike offers solutions with the same functionality for both large enterprises and small to medium organizations with competitive pricing."
"At approximately €60 per machine, per year, I think that it's a good price point."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"CrowdStrike Falcon Complete is one of the more expensive security protection solutions."
"CrowdStrike Falcon Complete is expensive."
"The licensing cost for CrowdStrike Falcon Complete is fair, and I would give it a five out of five. You have to pay per device/user."
"While Field Effect Covalence's pricing seems competitive for the market, the biggest hurdle lies in the lack of dedicated security budgets within many organizations."
"Field Effect is fairly priced from my perspective. You get a lot of bang for the buck with this and a level of visibility that provides you with greater peace of mind knowing that the system is carefully monitored. You also have automated responses for known malicious behavior at any time of the day. Someone could have their Office 365 mailbox compromised at 2 in the morning on a Saturday when most people are asleep or not paying attention, and the system can prevent an issue in an automated way."
"The licensing model itself is solid, but we're ironing out some inconsistencies in how customer profiles are configured."
"Covalence is cost-effective."
"While the contract duration might change, the pricing remains highly attractive."
"We were particularly impressed with their pricing model, which charges per user rather than per system."
"Field Effect Covalence's pricing is just right."
"The pricing isn't sized, so Field Effect doesn't make it easy for anything under 25 users. I'm not crazy about that."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Healthcare Company
8%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
Computer Software Company
60%
Government
5%
Non Profit
5%
Retailer
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...
What needs improvement with Binary Defense MDR?
Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly o...
What needs improvement with CrowdStrike Falcon Complete?
We find CrowdStrike Falcon Complete to have a steeper learning curve when it is deployed in certain industries such a...
What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What is your experience regarding pricing and costs for Field Effect Covalence?
Field Effect is fairly priced from my perspective. You get a lot of bang for the buck with this and a level of visibi...
What needs improvement with Field Effect Covalence?
Field Effect MDR could broaden the portfolio of supported cloud applications. They integrate about 15 to 20 out of th...
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Falcon Complete
Field Effect Covalence
 

Learn More

 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
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Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Field Effect MDR and other solutions. Updated: July 2024.
801,394 professionals have used our research since 2012.