CrowdStrike Falcon Complete MDR vs Field Effect MDR comparison

CrowdStrike and Field Effect are both solutions in the Managed Detection and Response (MDR) category. CrowdStrike is ranked #1 with an average rating of 8.7, while Field Effect is ranked #4 with an average rating of 9.2. CrowdStrike holds a 16.4% mindshare in MDR, compared to Field Effect’s 3.3% mindshare. Additionally, 100% of CrowdStrike users are willing to recommend the solution, compared to 100% of Field Effect users who would recommend it.

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Executive SummaryUpdated on Dec 3, 2024

CrowdStrike Falcon Complete and Field Effect MDR are prominent players in the endpoint detection and MDR categories. CrowdStrike appears to have an edge due to its robust integration capabilities and advanced AI features, while Field Effect is noted for its cost-effective solutions suitable for SMBs.

Features: CrowdStrike Falcon Complete stands out with its endpoint detection and response capabilities, a powerful machine learning and AI engine, and the OverWatch service that enhances threat detection using human intelligence. It offers zero-day attack identification, excellent threat intelligence, and real-time updates. Field Effect MDR with Covalence excels in 24/7 threat monitoring and analysis, providing actionable recommendations and expert support, ideal for organizations lacking in-house security expertise.

Room for Improvement: CrowdStrike Falcon Complete could improve by enhancing its reporting features for better SIEM integration, developing stronger behavioral detections, and addressing language support limitations. Field Effect MDR could benefit from improved coordination between endpoint and real-time updates, enhanced email security integration, and expanded cloud application support.

Ease of Deployment and Customer Service: CrowdStrike Falcon Complete is easily deployed across public, private, and hybrid clouds and is noted for straightforward deployment and generally good customer service, with some suggesting faster response times. Field Effect MDR is primarily used in on-premises and hybrid environments, offering ease of deployment and good customer support, although regional support availability could be improved.

Pricing and ROI: CrowdStrike Falcon Complete is relatively expensive but provides significant ROI, especially in environments with security threats, due to its extensive features and reliability. Field Effect MDR offers competitive pricing appealing to SMBs, with flexible pricing models based on user needs, providing reasonable value through comprehensive security coverage and noted ROI in threat detection and prevention.

To learn more, read our detailed CrowdStrike Falcon Complete MDR vs. Field Effect MDR Report (Updated: October 2024).

Buyer's Guide

CrowdStrike Falcon Complete MDR vs. Field Effect MDR

October 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of December 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 16.4%, up from 15.7% compared to the previous year. The mindshare of Field Effect MDR is 3.3%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Raj Choudahry

Chief Financial Officer at Nibbi Bros., Inc.

Helps improve our security posture, frees up IT staff time, and is stable

We use CrowdStrike Falcon Complete as our MSSP. We previously relied on antivirus products like Sophos and Malwarebytes, which seemed to function adequately. However, Sophos lacked centralized management, requiring our IT team to manually review over a hundred security notifications daily. This…

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Simon Cutler

Director of Operations at Intega IT

Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture

It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying. While it's fantastic that they're proactive in this area, the time commitment is significant. Integrating patching into their existing service offering would be a game-changer. I'd love to see a tool that aids sales discovery efforts when we engage new clients. Ideally, this internal tool would scan their network environment to identify potential risks and give us a comprehensive picture of their network infrastructure. This would be a huge asset in informing our sales strategies and showcasing our expertise.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

More Binary Defense MDR pros

"The system is valuable as it is a fully managed endpoint protection service designed to stop breaches, detect threats, and respond to incidents effectively."

"Overwatch is the most valuable feature of CrowdStrike Falcon Complete."

"I am not a CrowdStrike fanboy, but as an IT leader, they make my life easy. I like proactive monitoring and remediation, so I do not have to guess or run around. They are doing everything for me."

"Crowdstrike has better support than Carbon Black."

"The detection and response times are impressive."

"The most valuable feature of CrowdStrike Falcon Complete is endpoint detection and response."

"We have experienced ROI using this solution. The value is clear when you are able to stop a ransomware attack or other threats."

"The solution is user-friendly."

More CrowdStrike Falcon Complete MDR pros

"The solution's advanced detection behaviors, automated notifications and responses, and automated remediation behaviors are valuable features."

"The automated response feature is incredibly effective."

"One of the most useful and impressive features of the system is its detailed notification mechanism."

"The alerts that we get are valuable. It notifies us if there is any attempted access and if there are any areas where we need to create more security for clients. It is stopping anything from happening before there is even an issue."

"It is very user-friendly. We have regular reports to see what is going on."

"Hackers are trying to breach a business when they least expect it - that's often at night, weekends, and holidays. Covalence never sleeps or misses a second of monitoring."

"I get alerts if there's malicious activity or restrictions, should they any suspicious activity emerge."

"I appreciate the "set it and forget it" nature of Field Effect Covalence."

More Field Effect MDR pros

Cons

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"We found a couple of bugs in the user interface."

"The current reporting system could benefit from improvement."

More Binary Defense MDR cons

"An MDM, Mobile Device Manager, should be added in the next release."

"CrowdStrike Falcon Complete could improve the threat visibility and have remediated vulnerabilities that they find."

"I prefer to put a pound into the prevention and an ounce into the cure, but CrowdStrike put more focus into the EDR. This works as a business model for them, as they get a lot of customers purchasing their MDR services, usually SMBs lacking the staff to leverage the EDR tool themselves adequately. We have many such customers. I would much rather see more refinement and investment into the prevention side of the equation, though CrowdStrike has a good engine. The solution is as effective as SentinelOne and Windows Defender for Endpoint; it's an excellent endpoint protection solution."

"It would be better if they offered other language options. It's only in English, and in Latin America, we mostly speak Spanish."

"All of our customers complain about the reporting and say that it is very poor."

"I would improve the Operational Technology environment functionalities."

"CrowdStrike Falcon Complete is not providing application control. This is a very useful feature in any endpoint security because if you want to block any malicious activity of any particular application, you can not block it in this solution. However, you are able to block hashes, but not executable files or processes. Additionally, this solution does not provide a user risk score. These are two areas that CrowdStrike Falcon Complete can improve on in the future."

"Falcon could use more SIEM capabilities, like a central place to monitor all our clients."

More CrowdStrike Falcon Complete MDR cons

"One limitation is that if someone takes their laptop outside the office building, the DNS firewall provides minimal coverage, and we are unable to generate reports."

"The area where they can make it better is by giving responses to the end-user. For example, when there is an alert to the administrator, I get it. I have to copy and paste everything to everyone... And then I have to follow up with them, and it's a real pain."

"They put too much detail into the emails."

"Covalence's SEAS feature wasn't very user-friendly."

"In the AROs tab, if we encounter multiple duplicate recommendations, it would be helpful to be able to select and resolve or dismiss them all at once."

"The interface is perhaps the weakest part of the entire platform, and that does not mean that it is deficient. It is just not as optimized and as efficient as other aspects of the platform."

"I'd love the price to be a little bit less."

"I would like Covalence to include patching."

More Field Effect MDR cons

Pricing and Cost Advice

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"It has been good. We have saved money, and we have a better product."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

More Binary Defense MDR pricing and cost advice

"CrowdStrike Falcon Complete is expensive."

"CrowdStrike offers training at an additional cost, so many organizations wouldn't want that route."

"We have a yearly license, and it could be cheaper."

"CrowdStrike is more expensive than SentinelOne. Licensing works on the number of agents and the modules you buy. CrowdStrike has different modules, such as Falcon, Falcon Overwatch, Falcon Complete, etc. The pricing depends upon the module that the customer wants. They have different Incident Response (IR) teams, which are very expensive."

"At approximately €60 per machine, per year, I think that it's a good price point."

"The licenses are sold per user."

"The pricing is a little bit expensive for our region."

"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."

More CrowdStrike Falcon Complete MDR pricing and cost advice

"Although Covalence is expensive, it provides good value for the price."

"The cost of the solution is high."

"A top-tier competitor to Field Effect in Magic Quadrant that we had been using until our switch to Field Effect was a great product, but each capability had an additional charge. We had to license modules separately, and each of those add-ons had to be added onto its own consumption and agreement. It was a nightmare from a billing perspective because we had multiple agreements, and each one had a jagged anniversary or a renewal anniversary. It was a nightmare, whereas Field Effect MDR is one product."

"While the contract duration might change, the pricing remains highly attractive."

"We're currently enrolled in the volume package, which offers tiered pricing based on usage."

"Field Effect is fairly priced from my perspective. You get a lot of bang for the buck with this and a level of visibility that provides you with greater peace of mind knowing that the system is carefully monitored. You also have automated responses for known malicious behavior at any time of the day. Someone could have their Office 365 mailbox compromised at 2 in the morning on a Saturday when most people are asleep or not paying attention, and the system can prevent an issue in an automated way."

"Field Effect Covalence's pricing is just right."

"The shift to a per-user pricing model and the introduction of a base price for the on-premises or virtual appliance has been particularly advantageous."

More Field Effect MDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

17%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

58%

Non Profit

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...

See all answers

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly o...

See all answers

What needs improvement with CrowdStrike Falcon Complete?

The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are ne...

See all answers

What do you like most about Field Effect Covalence?

It is very user-friendly. We have regular reports to see what is going on.

See all answers

What is your experience regarding pricing and costs for Field Effect Covalence?

In our evaluation, two years ago, we found the Field Effect Covalence product and service to be the simplest to set u...

See all answers

What needs improvement with Field Effect Covalence?

The solution could improved DNS filtering and fuller integration into ConnectWise PSA (I understand both are in the w...

See all answers

Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 25% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 21% of the time

Darktrace vs Binary Defense MDR

Compared 21% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 17% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 16% of the time

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Huntress Managed EDR vs CrowdStrike Falcon Complete MDR

Compared 14% of the time

Secureworks Taegis Managed XDR / MDR vs CrowdStrike Falcon Complete MDR

Compared 12% of the time

Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete MDR

Compared 11% of the time

Blackpoint Cyber MDR vs CrowdStrike Falcon Complete MDR

Compared 9% of the time

Adlumin Cybersecurity vs CrowdStrike Falcon Complete MDR

Compared 3% of the time

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SentinelOne Vigilance vs Field Effect MDR

Compared 17% of the time

Bitdefender MDR vs Field Effect MDR

Compared 15% of the time

Arctic Wolf Managed Detection and Response vs Field Effect MDR

Compared 14% of the time

Huntress Managed EDR vs Field Effect MDR

Compared 11% of the time

Microsoft Defender Experts for Hunting vs Field Effect MDR

Compared 8% of the time

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Product Reports

Buyer's Guide

Binary Defense MDR

November 2024

Download Binary Defense MDR product report

Buyer's Guide

CrowdStrike Falcon Complete MDR

November 2024

Download CrowdStrike Falcon Complete MDR product report

Buyer's Guide

Field Effect MDR

November 2024

Download Field Effect MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Falcon Complete

Field Effect Covalence

Learn More

Binary Defense

CrowdStrike

Video not available

Field Effect

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.

Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.

What are the key features of CrowdStrike Falcon Complete MDR?

AI and Machine Learning Detection: Identifies sophisticated threats using advanced algorithms.
Comprehensive Threat Intelligence: Delivers in-depth threat data for informed decision-making.
Real-Time Updates: Ensures constant protection against emerging threats.
Scalable Deployment: Adapts to organizational growth and changes.
Responsive Threat Hunting: Proactively searches for potential threats in the environment.
Minimal CPU Usage: Operates efficiently without hampering performance.
User-Friendly Dashboards: Simplifies monitoring and management tasks.
Strong Integration: Works well with other security tools and platforms.
Proactive Monitoring: Continuously observes systems to preemptively address issues.
Extensive Forensic Capabilities: Offers deep insights into security incidents.
Lightweight Endpoint Agent: Ensures endpoints are protected without affecting performance.
Efficient Incident Response: Quickly addresses and mitigates security breaches.
Broad OS Support: Compatible with a wide range of operating systems.

What benefits or ROI should be considered?

Reduced Downtime: Minimizes disruptions through swift threat detection and response.
Enhanced Security Posture: Strengthens overall security through comprehensive protection measures.
Cost Savings: Lowers expenses by replacing multiple security tools with an integrated solution.
Scalability: Adapts to the growing and changing needs of the organization.
Proactive Threat Management: Identifies and mitigates threats before they cause significant damage.

In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.

Field Effect MDR (Managed Detection and Response) is a comprehensive cybersecurity solution designed to protect your organization's IT infrastructure. It provides multi-layered threat protection for endpoints, networks, and cloud services, ensuring no gaps in defense. The product features 24/7 threat detection and monitoring, combining advanced technology with human expertise from a Security Operations Center (SOC) to identify potential threats early. It includes automated threat response capabilities to block malware, isolate compromised devices, and prevent further damage. Additionally, it offers vulnerability management to identify and remediate system weaknesses, and risk management to analyze and mitigate risks, providing robust security for your organization.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Information Not Available

Buyer's Guide

CrowdStrike Falcon Complete MDR vs. Field Effect MDR

October 2024

Free Report: CrowdStrike Falcon Complete MDR vs. Field Effect MDR

Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Field Effect MDR and other solutions. Updated: October 2024.

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