Try our new research platform with insights from 80,000+ expert users

CrowdStrike Falcon Complete MDR vs Field Effect MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
No ranking in other categories
Field Effect MDR
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 14.1%, down from 15.3% compared to the previous year. The mindshare of Field Effect MDR is 3.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
Simon Cutler - PeerSpot reviewer
Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture
It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying. While it's fantastic that they're proactive in this area, the time commitment is significant. Integrating patching into their existing service offering would be a game-changer. I'd love to see a tool that aids sales discovery efforts when we engage new clients. Ideally, this internal tool would scan their network environment to identify potential risks and give us a comprehensive picture of their network infrastructure. This would be a huge asset in informing our sales strategies and showcasing our expertise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Falcon Complete's best features are its detailed reporting and user-friendliness."
"The solution is user-friendly."
"Its IOCs alerting mechanism is good. I think it is AI based and categorizes behaviors which are unusual."
"The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations."
"Falcon's threat intel is strong, and the solution allows our customers to automate their site intelligence. We can integrate Falcon X with the other platforms we use, like FireEye, Insight, Cybertech, and Kaspersky."
"We found the initial setup to be quick and easy for the most part."
"The endpoint detection and response is very valuable."
"We've seen a tremendous improvement since implementing CrowdStrike Falcon. In the past few years, we were exposed to 30 different attacks, but now our environment is completely monitored, and everything is detected. It catches threats and attacks before they occur."
"The most valuable aspects of Covalence for me are the exceptional customer service and the support from the dedicated team."
"We now have a single cybersecurity product that protects all of our threat services, and all the endpoints."
"Unlike previous solutions, where we were solely informed of security incidents, Covalence's MDR allows for real-time incident prevention."
"One of the most useful and impressive features of the system is its detailed notification mechanism."
"I appreciate the "set it and forget it" nature of Field Effect Covalence."
"The alerts that we get are valuable. It notifies us if there is any attempted access and if there are any areas where we need to create more security for clients. It is stopping anything from happening before there is even an issue."
"The most valuable aspect of Field MDR is the comprehensive visibility the solution offers. Most solutions cover the traditional threat landscape of computers, endpoints, servers, etc. However, there are also things happening within the network environment, such as WiFi, mobile, the Internet of Things, smart TVs, video surveillance systems, etc., that have associated vulnerabilities. Most environments do not manage or protect these assets."
"The AROs have been incredibly helpful."
 

Cons

"It would be better if they offered other language options. It's only in English, and in Latin America, we mostly speak Spanish."
"The downside that we see with CrowdStrike is that it is not part of a broader ecosystem. It is an endpoint product. They don't sell firewalls or a broader cybersecurity ecosystem. Some of the behavioral detections could be more robust. It does a good job of stopping common tools and techniques, but when it comes to using Windows utilities, such as PowerShell, etc, it doesn't stop them. These are some of the things where we have been able to get past it. An argument there can be that these are administrative tools, not malware, so maybe it is not its job to stop it, but we see some of the competitive products doing a very good job of detecting behaviors as opposed to malware."
"We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers."
"Falcon could use more SIEM capabilities, like a central place to monitor all our clients."
"The performance slows down by between 10% and 40%, depending on what type of work the machine is doing."
"We'd like the pricing to be a bit lower in the future."
"The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French language."
"Instead of a single dashboard with an overload of information, I favor a more user-friendly approach with an interactive dashboard."
"Because this is a security solution, I would recommend that they extend their support hours, and perhaps for emergencies, even to 24/7 or 24/5."
"The tagging of ARO closure has room for improvement."
"The ConnectWise PSA integration is two-way but does not send our comments back to the Field Effect portal."
"If they can include an email filter system, that would be great."
"I have had a couple of challenges around updates to the agents where it seems it doesn't automatically replace older versions."
"It would be more effective if it could surgically isolate the specific malicious process instead of deleting the entire machine."
"I'd love the price to be a little bit less."
"One limitation is that if someone takes their laptop outside the office building, the DNS firewall provides minimal coverage, and we are unable to generate reports."
 

Pricing and Cost Advice

"While the cost is relatively high, it is justified by the value it brings."
"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."
"CrowdStrike offers solutions with the same functionality for both large enterprises and small to medium organizations with competitive pricing."
"The pricing could be lower."
"The pricing is a little bit expensive for our region."
"Falcon Complete could be a bit cheaper."
"CrowdStrike is more expensive than SentinelOne. Licensing works on the number of agents and the modules you buy. CrowdStrike has different modules, such as Falcon, Falcon Overwatch, Falcon Complete, etc. The pricing depends upon the module that the customer wants. They have different Incident Response (IR) teams, which are very expensive."
"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."
"We're currently enrolled in the volume package, which offers tiered pricing based on usage."
"A top-tier competitor to Field Effect in Magic Quadrant that we had been using until our switch to Field Effect was a great product, but each capability had an additional charge. We had to license modules separately, and each of those add-ons had to be added onto its own consumption and agreement. It was a nightmare from a billing perspective because we had multiple agreements, and each one had a jagged anniversary or a renewal anniversary. It was a nightmare, whereas Field Effect MDR is one product."
"It is on the high end, but it is worth it for the service that you get from them."
"Field Effect is fairly priced from my perspective. You get a lot of bang for the buck with this and a level of visibility that provides you with greater peace of mind knowing that the system is carefully monitored. You also have automated responses for known malicious behavior at any time of the day. Someone could have their Office 365 mailbox compromised at 2 in the morning on a Saturday when most people are asleep or not paying attention, and the system can prevent an issue in an automated way."
"Although Covalence is expensive, it provides good value for the price."
"While the contract duration might change, the pricing remains highly attractive."
"The pricing is comparable to what else is out there."
"While Field Effect Covalence's pricing seems competitive for the market, the biggest hurdle lies in the lack of dedicated security budgets within many organizations."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
845,040 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
Computer Software Company
54%
Non Profit
4%
Government
4%
Retailer
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...
What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What is your experience regarding pricing and costs for Field Effect Covalence?
In our evaluation, two years ago, we found the Field Effect Covalence product and service to be the simplest to set up and pricing was lower than the other competitors.
What needs improvement with Field Effect Covalence?
The solution could improved DNS filtering and fuller integration into ConnectWise PSA (I understand both are in the works). The current roaming DNS filter doesn't seem to be too complete and we're ...
 

Also Known As

Falcon Complete
Field Effect Covalence
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Field Effect MDR and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.