Executive SummaryUpdated on Dec 3, 2024
CrowdStrike Falcon Complete and Field Effect MDR are prominent players in the endpoint detection and MDR categories. CrowdStrike appears to have an edge due to its robust integration capabilities and advanced AI features, while Field Effect is noted for its cost-effective solutions suitable for SMBs.
Features: CrowdStrike Falcon Complete stands out with its endpoint detection and response capabilities, a powerful machine learning and AI engine, and the OverWatch service that enhances threat detection using human intelligence. It offers zero-day attack identification, excellent threat intelligence, and real-time updates. Field Effect MDR with Covalence excels in 24/7 threat monitoring and analysis, providing actionable recommendations and expert support, ideal for organizations lacking in-house security expertise.
Room for Improvement: CrowdStrike Falcon Complete could improve by enhancing its reporting features for better SIEM integration, developing stronger behavioral detections, and addressing language support limitations. Field Effect MDR could benefit from improved coordination between endpoint and real-time updates, enhanced email security integration, and expanded cloud application support.
Ease of Deployment and Customer Service: CrowdStrike Falcon Complete is easily deployed across public, private, and hybrid clouds and is noted for straightforward deployment and generally good customer service, with some suggesting faster response times. Field Effect MDR is primarily used in on-premises and hybrid environments, offering ease of deployment and good customer support, although regional support availability could be improved.
Pricing and ROI: CrowdStrike Falcon Complete is relatively expensive but provides significant ROI, especially in environments with security threats, due to its extensive features and reliability. Field Effect MDR offers competitive pricing appealing to SMBs, with flexible pricing models based on user needs, providing reasonable value through comprehensive security coverage and noted ROI in threat detection and prevention.
