CrowdStrike Falcon Complete MDR vs Expel comparison

CrowdStrike and Expel are both solutions in the Managed Detection and Response (MDR) category. CrowdStrike is ranked #1 with an average rating of 8.7, while Expel is ranked #18 with an average rating of 9.0. CrowdStrike holds a 16.4% mindshare in MDR, compared to Expel’s 1.9% mindshare. Additionally, 100% of CrowdStrike users are willing to recommend the solution, compared to 100% of Expel users who would recommend it.

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Executive Summary

We performed a comparison between CrowdStrike Falcon Complete MDR and Expel based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR).

To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: December 2024).

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of December 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 16.4%, up from 15.7% compared to the previous year. The mindshare of Expel is 1.9%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Raj Choudahry

Chief Financial Officer at Nibbi Bros., Inc.

Helps improve our security posture, frees up IT staff time, and is stable

We use CrowdStrike Falcon Complete as our MSSP. We previously relied on antivirus products like Sophos and Malwarebytes, which seemed to function adequately. However, Sophos lacked centralized management, requiring our IT team to manually review over a hundred security notifications daily. This…

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reviewer2578461

MDR Specialist at GuidePoint Security

Rapid threat management and diverse technology integration for effective monitoring

Expel has made it easier for companies to monitor and manage various log sources. With its vast integration portfolio, customers can efficiently monitor diverse environments. Time to value is quick, as Expel can turn their service up very rapidly. They have both automated active responses and human processes that quicken threat resolution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"The most valuable feature is reviewing tickets and the notes added by technicians."

More Binary Defense MDR pros

"The exposure management covers vulnerability management in discovery."

"We have experienced ROI using this solution. The value is clear when you are able to stop a ransomware attack or other threats."

"It is a very good solution. It can provide detection and response in an extensive way, and for an endpoint, it can integrate the information that comes from the servers."

"CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful."

"There are many different modules with this solution where vulnerability and inventory management can be carried out. The solution has a good dashboard and offers a lot of insights into your systems."

"I would recommend Falcon Complete for anyone looking for a cheaper alternative that's almost the same quality as Cortex."

"As an end-point solution, nothing beats it, to be honest."

"I find the incident management feature valuable because it identifies new types of viruses and sends an alert to the console administrator to check the hardware."

More CrowdStrike Falcon Complete MDR pros

"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."

Cons

"The current reporting system could benefit from improvement."

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"I would like to get more reports from Binary Defense about what they're blocking."

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"I would like to see more frequent check-ins with our security status."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

More Binary Defense MDR cons

"The technical support is good. However, the technical support is outsourced to India which causes some language barriers. I am not sure if this is still an issue, they might have allotted more suitable representatives."

"Its reporting feature could be user-friendly."

"There can be an application for the mobile device for the administrator of the platform to have an overview. In less than two minutes, they should be able to see what is going on and take action."

"It really is an expensive product in the South African market. And they need people in our country. Their partner program isn't yet where it should be. They need a lot of work and there's a lot of improvement needed."

"The training provided could be better. There is a need to have more training to allow us to fine-tune our settings. Not that training is not comprehensive; they do provide training in hotels where we can go and see videos and other helpful information. However, they should be providing hands-on experience to the system administrators because this would be more useful. The training is normally for corporations and should be available for personal users as well."

"The reporting could be better. It's not as good as it could be."

"The biggest thing is to scan into your Office 365 environment, not from a cloud access security broker standpoint, but from the Secure Access Security Edge standpoint in protecting the Copilot ecosystem. Copilot has become more widely popular than I could have imagined. You need to back up and protect your Office 365 tools anyway, and Copilot is just a high sense of awareness."

"The customization could be tweaked. We can do a bunch of custom dashboards. However, the one thing that I'm not a fan of is when you go to do an investigation, the way that the processes are laid out on the screen is very bland looking. While the information is there, it could be laid out better."

More CrowdStrike Falcon Complete MDR cons

"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."

Pricing and Cost Advice

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"It has been good. We have saved money, and we have a better product."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

More Binary Defense MDR pricing and cost advice

"Falcon Complete isn't too pricy."

"The pricing could be lower."

"There is a license needed to use the solution. The price of the solution is fair."

"There is an annual subscription."

"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."

"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."

"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."

"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."

More CrowdStrike Falcon Complete MDR pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

17%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

20%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...

See all answers

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly o...

See all answers

What needs improvement with CrowdStrike Falcon Complete?

The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are ne...

See all answers

What is your experience regarding pricing and costs for Expel?

Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.

See all answers

What needs improvement with Expel?

The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solutio...

See all answers

What is your primary use case for Expel?

I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice...

See all answers

Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 25% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 21% of the time

Darktrace vs Binary Defense MDR

Compared 21% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 18% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

More Binary Defense MDR Competitors

Huntress Managed EDR vs CrowdStrike Falcon Complete MDR

Compared 14% of the time

Secureworks Taegis Managed XDR / MDR vs CrowdStrike Falcon Complete MDR

Compared 12% of the time

Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete MDR

Compared 11% of the time

Blackpoint Cyber MDR vs CrowdStrike Falcon Complete MDR

Compared 9% of the time

BlueVoyant CORE vs CrowdStrike Falcon Complete MDR

Compared 2% of the time

More CrowdStrike Falcon Complete MDR Competitors

Red Canary vs Expel

Compared 30% of the time

Arctic Wolf Managed Detection and Response vs Expel

Compared 17% of the time

Wiz vs Expel

Compared 13% of the time

ReliaQuest GreyMatter vs Expel

Compared 12% of the time

Secureworks Taegis Managed XDR / MDR vs Expel

Compared 4% of the time

More Expel Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

December 2024

Download Binary Defense MDR product report

Buyer's Guide

CrowdStrike Falcon Complete MDR

December 2024

Download CrowdStrike Falcon Complete MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

Download Expel product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Falcon Complete

Workbench, Expel SOC-as-a-Service

Learn More

Binary Defense

CrowdStrike

Video not available

Expel

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.

Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.

What are the key features of CrowdStrike Falcon Complete MDR?

AI and Machine Learning Detection: Identifies sophisticated threats using advanced algorithms.
Comprehensive Threat Intelligence: Delivers in-depth threat data for informed decision-making.
Real-Time Updates: Ensures constant protection against emerging threats.
Scalable Deployment: Adapts to organizational growth and changes.
Responsive Threat Hunting: Proactively searches for potential threats in the environment.
Minimal CPU Usage: Operates efficiently without hampering performance.
User-Friendly Dashboards: Simplifies monitoring and management tasks.
Strong Integration: Works well with other security tools and platforms.
Proactive Monitoring: Continuously observes systems to preemptively address issues.
Extensive Forensic Capabilities: Offers deep insights into security incidents.
Lightweight Endpoint Agent: Ensures endpoints are protected without affecting performance.
Efficient Incident Response: Quickly addresses and mitigates security breaches.
Broad OS Support: Compatible with a wide range of operating systems.

What benefits or ROI should be considered?

Reduced Downtime: Minimizes disruptions through swift threat detection and response.
Enhanced Security Posture: Strengthens overall security through comprehensive protection measures.
Cost Savings: Lowers expenses by replacing multiple security tools with an integrated solution.
Scalability: Adapts to the growing and changing needs of the organization.
Proactive Threat Management: Identifies and mitigates threats before they cause significant damage.

In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.

Expel offers comprehensive security monitoring and incident response, detecting threats efficiently, providing actionable insights, and reducing security risks. It enhances a company's security posture and frees up internal resources by integrating with existing security tools and offering support from experienced analysts.

Expel is designed for real-time monitoring, effective threat detection, and automated response capabilities. Users appreciate its intuitive dashboard, timely alerts, and comprehensive reporting. Integration with existing security systems and minimal maintenance requirements are key advantages. Customer support is noted as exceptional. Some users suggest improvements in alert categorization to reduce noise, a more intuitive dashboard design with better customization, faster response times, more comprehensive threat analysis reports, and enhanced communication with customer support.

What are Expel's key features?

Real-time monitoring: Continuously keeps track of potential threats and network activity.
Effective threat detection: Identifies suspicious behavior and potential security breaches quickly.
Automated response: Responds to threats automatically to mitigate risks efficiently.
Intuitive dashboard: User-friendly interface for navigating security operations.
Timely alerts: Provides immediate notifications about potential security incidents.
Comprehensive reporting: Generates detailed analyses of security events for better decision-making.
Integration capabilities: Works seamlessly with existing security systems.
Minimal maintenance: Requires little upkeep from internal teams.

What benefits should users look for in Expel?

Enhanced security posture: Strengthens overall defenses against cyber threats.
Resource optimization: Allows internal teams to focus on strategic tasks.
Experienced analysts: Provides expert support from seasoned security professionals.
Actionable insights: Delivers data-driven recommendations for security improvements.
Integration ease: Fits smoothly with pre-existing security tools and infrastructures.

Expel is implemented across various industries that require robust security measures. In the financial sector, it helps safeguard sensitive data and ensure compliance. Healthcare organizations use Expel to protect patient records and meet strict regulatory standards. Retail companies leverage its capabilities to secure customer information and transaction data, while manufacturing entities rely on Expel to secure intellectual property and operational technology networks.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Amanda Fennell CSO

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

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Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR). Updated: December 2024.

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