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Arctic Wolf Managed Detection and Response vs Expel comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in SOC as a Service
1st
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Expel
Ranking in SOC as a Service
5th
Ranking in Managed Detection and Response (MDR)
18th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 9.9%, down from 10.7% compared to the previous year. The mindshare of Expel is 1.9%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Real-time threat detection has improved with comprehensive asset scanning
The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review an inventory of assets being scanned, including a software inventory along with CVE updates based on a company's software subscriptions, would be a game changer.
reviewer2578461 - PeerSpot reviewer
Rapid threat management and diverse technology integration for effective monitoring
Expel has made it easier for companies to monitor and manage various log sources. With its vast integration portfolio, customers can efficiently monitor diverse environments. Time to value is quick, as Expel can turn their service up very rapidly. They have both automated active responses and human processes that quicken threat resolution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The agents give pretty good visibility into what is happening at the endpoint."
"This service makes answering audits much easier since it covers so many security best practices."
"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."
"The visibility into our endpoints is huge."
"Security protection is the best feature of this product."
"The tool definitely saves money for our company's customers."
"The tool's most valuable feature is its ease of implementation."
"The most valuable aspect of this solution is the managed detection and response component."
"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."
 

Cons

"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"The implementation process could be a little more streamlined."
"While it isn't a regular occurrence, there have been some gaps in response to some support questions. Questions get answered, yet there are times it takes longer than I'm comfortable with."
"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."
"If you are not in the security field, this can be difficult to figure out from time to time."
"While they do inventory assets, including software inventory and CVE updates based on software subscriptions, would be a major improvement."
"In the future, I would like to see a summary report."
"While they do inventory assets, including software inventory and CVE updates based on software subscriptions, would be a major improvement."
"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."
 

Pricing and Cost Advice

"The pricing is fair."
"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"I find their pricing to be reasonable and competitive."
"I rate the tool's pricing a nine out of ten."
"The pricing is pretty competitive."
Information not available
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831,158 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Government
7%
Financial Services Firm
6%
Computer Software Company
20%
Financial Services Firm
10%
Manufacturing Company
8%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What needs improvement with Arctic Wolf Managed Detection and Response?
I have heard that the tool doesn't go right to the endpoints. With CrowdStrike, I don't think that it is a bad thing anymore.
What is your experience regarding pricing and costs for Expel?
Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.
What needs improvement with Expel?
The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for m...
What is your primary use case for Expel?
I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice based on their specific use cases, requirements, technology investments, and so...
 

Also Known As

Arctic Wolf AWN CyberSOC
Workbench, Expel SOC-as-a-Service
 

Learn More

Video not available
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Amanda Fennell CSO
Find out what your peers are saying about CrowdStrike, Huntress, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: January 2025.
831,158 professionals have used our research since 2012.