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Arctic Wolf Managed Detection and Response vs Expel comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in SOC as a Service
1st
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Expel
Ranking in SOC as a Service
4th
Ranking in Managed Detection and Response (MDR)
19th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 9.8%, down from 10.1% compared to the previous year. The mindshare of Expel is 1.8%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Real-time threat detection has improved with comprehensive asset scanning
The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review an inventory of assets being scanned, including a software inventory along with CVE updates based on a company's software subscriptions, would be a game changer.
reviewer2578461 - PeerSpot reviewer
Rapid threat management and diverse technology integration for effective monitoring
Expel has made it easier for companies to monitor and manage various log sources. With its vast integration portfolio, customers can efficiently monitor diverse environments. Time to value is quick, as Expel can turn their service up very rapidly. They have both automated active responses and human processes that quicken threat resolution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution works well for our team as it offers a hands-off approach, which we need."
"They provide useful quarterly updates."
"The most valuable aspect of this solution is the managed detection and response component."
"I highly recommend Arctic Wolf as they excel in ensuring the company is well-trained and updated on industry developments."
"What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM."
"This service makes answering audits much easier since it covers so many security best practices."
"The product provides integrations with several different SaaS applications."
"The visibility into our endpoints is huge."
"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."
 

Cons

"They could probably expand on their integration tools. They can integrate with more security tools."
"It will be helpful if the dashboard is more granular."
"While they do inventory assets, including software inventory and CVE updates based on software subscriptions, would be a major improvement."
"I would actually be interested in having fewer features at a lower price."
"It can sometimes take up to an hour to get notification of a problem and that's a long time."
"If you are not in the security field, this can be difficult to figure out from time to time."
"More integrations with various security tools to improve data ingestion would be beneficial."
"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."
"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."
 

Pricing and Cost Advice

"The pricing is pretty competitive."
"I find their pricing to be reasonable and competitive."
"The pricing is fair."
"I rate the tool's pricing a nine out of ten."
"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
Information not available
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842,767 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
10%
Government
6%
Financial Services Firm
6%
Computer Software Company
20%
Financial Services Firm
10%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options. We value the ease of use and hands-off approach.
What needs improvement with Arctic Wolf Managed Detection and Response?
The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software.
What is your experience regarding pricing and costs for Expel?
Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.
What needs improvement with Expel?
The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for m...
What is your primary use case for Expel?
I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice based on their specific use cases, requirements, technology investments, and so...
 

Also Known As

Arctic Wolf AWN CyberSOC
Workbench, Expel SOC-as-a-Service
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Amanda Fennell CSO
Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: March 2025.
842,767 professionals have used our research since 2012.