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Arctic Wolf Managed Detection and Response vs Field Effect MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Arctic Wolf provides valuable, proactive security by reducing risks, ensuring efficiency, and preventing system downtime with effective training initiatives.
Sentiment score
7.1
Field Effect MDR enhanced financial returns, facilitated contract renewals, and increased new business by 35% with appreciated pricing flexibility.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
 

Customer Service

Sentiment score
8.3
Arctic Wolf's customer service is highly rated for responsiveness and excellent 24/7 technical support, ensuring positive experiences.
Sentiment score
8.4
Field Effect MDR's customer service is praised for responsiveness, expertise, and availability, earning commendations despite calls for extended hours.
We have monthly meetings where they help us with network security.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
 

Scalability Issues

Sentiment score
7.8
Arctic Wolf offers scalable, cost-effective security solutions with customizable alerts and seamless integration, ideal for diverse organization sizes.
Sentiment score
8.5
Field Effect MDR offers seamless scalability, efficiently accommodating growth and diverse environments with minimal maintenance and effortless upgrades.
 

Stability Issues

Sentiment score
8.6
Arctic Wolf Managed Detection and Response is highly stable, offering reliable performance with minimal downtime and robust 24/7 services.
Sentiment score
8.5
Field Effect MDR offers stable, reliable performance without crashes, integrating smoothly across environments for diverse organizations.
 

Room For Improvement

Arctic Wolf MDR needs better tool integration, user education, simpler licensing, improved dashboards, and reduced false alerts.
Enhancements needed include third-party integration, threat response, user interface, cloud support, communication, SIEM, DNS filtering, and compliance reporting.
The threat intelligence feature is expected to be a significant advantage.
We cannot fully secure these devices until they release an updated version of their agent software.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
 

Setup Cost

Arctic Wolf's pricing is higher but offers extensive features and flexibility, valued for comprehensive enterprise security without hidden fees.
Field Effect MDR is cost-effective with tiered pricing, offering value and efficiency, though budgeting can be challenging.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
 

Valuable Features

Arctic Wolf provides cost-effective 24/7 security with integration, user-friendly dashboard, and comprehensive threat detection and management.
Field Effect MDR offers comprehensive security with advanced detection, automated responses, and proactive alerts, enhancing threat visibility and protection.
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
The solution works well for our team as it offers a hands-off approach, which we need.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
SOC as a Service (1st)
Field Effect MDR
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 9.8%, down from 10.1% compared to the previous year. The mindshare of Field Effect MDR is 3.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Real-time threat detection has improved with comprehensive asset scanning
The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review an inventory of assets being scanned, including a software inventory along with CVE updates based on a company's software subscriptions, would be a game changer.
Simon Cutler - PeerSpot reviewer
Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture
It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying. While it's fantastic that they're proactive in this area, the time commitment is significant. Integrating patching into their existing service offering would be a game-changer. I'd love to see a tool that aids sales discovery efforts when we engage new clients. Ideally, this internal tool would scan their network environment to identify potential risks and give us a comprehensive picture of their network infrastructure. This would be a huge asset in informing our sales strategies and showcasing our expertise.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
6%
Government
6%
Computer Software Company
54%
Government
4%
Non Profit
4%
Media Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options. We value the ease of use and hands-off approach.
What needs improvement with Arctic Wolf Managed Detection and Response?
The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software.
What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What is your experience regarding pricing and costs for Field Effect Covalence?
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
What needs improvement with Field Effect Covalence?
Some resources lack experience, but issues can be escalated to more knowledgeable contacts. Pricing needed improvement, which was addressed by reducing the buying cost recently. Like any product, s...
 

Also Known As

Arctic Wolf AWN CyberSOC
Field Effect Covalence
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Information Not Available
Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. Field Effect MDR and other solutions. Updated: March 2025.
848,716 professionals have used our research since 2012.