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Arctic Wolf Managed Detection and Response vs Field Effect MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
SOC as a Service (1st)
Field Effect MDR
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 9.8%, down from 10.4% compared to the previous year. The mindshare of Field Effect MDR is 3.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Real-time threat detection has improved with comprehensive asset scanning
The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review an inventory of assets being scanned, including a software inventory along with CVE updates based on a company's software subscriptions, would be a game changer.
Simon Cutler - PeerSpot reviewer
Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture
It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying. While it's fantastic that they're proactive in this area, the time commitment is significant. Integrating patching into their existing service offering would be a game-changer. I'd love to see a tool that aids sales discovery efforts when we engage new clients. Ideally, this internal tool would scan their network environment to identify potential risks and give us a comprehensive picture of their network infrastructure. This would be a huge asset in informing our sales strategies and showcasing our expertise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This service makes answering audits much easier since it covers so many security best practices."
"I highly recommend Arctic Wolf as they excel in ensuring the company is well-trained and updated on industry developments."
"They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."
"They provide useful quarterly updates."
"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."
"I rate the overall solution nine out of ten."
"The most valuable aspect of this solution is the managed detection and response component."
"Arctic Wolf is laser-focused on providing top-notch customer service."
"It's running in the background and does a packet-level analysis of everything that comes in. It also has an auto-response feature, so if something gets through and is clicked on, or somehow gets through the network, it gets isolated and quarantined, and we get notified."
"The most valuable feature is the network traffic monitoring function."
"It provides valuable insights into our IT environment, enabling us to improve reselling, upgrades, and customer management."
"What I like the most about Field Effect Covalence is the ease of deployment, the fact that it's cost-effective to roll out, and it is reasonable."
"The most valuable aspect of Field Effect Covalence is its ability to continuously monitor for and identify potential threats."
"Covalence's cloud protection element has been excellent. A lot of organizations are using 365. It's hard to find a secure solution for protecting accounts. We've gone down the path of trying to utilize other security solutions for that particular area. We've been disappointed and always come back to trying to implement Covalence when we can so we know people are safe."
"The AROs have been incredibly helpful."
"The most valuable aspects of Covalence for me are the exceptional customer service and the support from the dedicated team."
 

Cons

"The implementation process could be a little more streamlined."
"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."
"While they do inventory assets, including software inventory and CVE updates based on software subscriptions, would be a major improvement."
"I have heard that the tool doesn't go right to the endpoints."
"I would actually be interested in having fewer features at a lower price."
"We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things."
"They could probably expand on their integration tools. They can integrate with more security tools."
"While it isn't a regular occurrence, there have been some gaps in response to some support questions. Questions get answered, yet there are times it takes longer than I'm comfortable with."
"The area where they can make it better is by giving responses to the end-user. For example, when there is an alert to the administrator, I get it. I have to copy and paste everything to everyone... And then I have to follow up with them, and it's a real pain."
"I would like Covalence to include patching."
"Because this is a security solution, I would recommend that they extend their support hours, and perhaps for emergencies, even to 24/7 or 24/5."
"Covalence's SEAS feature wasn't very user-friendly."
"It would be more effective if it could surgically isolate the specific malicious process instead of deleting the entire machine."
"I'd suggest that Field Effect focus more on including things like phishing simulation and cybersecurity training."
"Covalence should provide a live view of the endpoint because the endpoint view in the portal is 5 to 15 minutes behind the actual status of the endpoint and its vulnerabilities. When it doesn't update with the actual status, it makes managing those things harder because sometimes something gets updated, and one of those vulnerabilities has gone away, but that doesn't appear in the ARO."
"In terms of improvement, there are instances where the ARO responses are slightly slower than preferred."
 

Pricing and Cost Advice

"The pricing is pretty competitive."
"I find their pricing to be reasonable and competitive."
"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"I rate the tool's pricing a nine out of ten."
"The pricing is fair."
"The cost of the solution is high."
"The pricing is fair and reasonable."
"The pricing isn't sized, so Field Effect doesn't make it easy for anything under 25 users. I'm not crazy about that."
"Although Covalence is expensive, it provides good value for the price."
"While Field Effect Covalence's pricing seems competitive for the market, the biggest hurdle lies in the lack of dedicated security budgets within many organizations."
"It is a little pricey. It is a little on the high end, but we are continuing to use it. We signed the contract and have not canceled, so we find value in having it."
"Covalence is cost-effective."
"A top-tier competitor to Field Effect in Magic Quadrant that we had been using until our switch to Field Effect was a great product, but each capability had an additional charge. We had to license modules separately, and each of those add-ons had to be added onto its own consumption and agreement. It was a nightmare from a billing perspective because we had multiple agreements, and each one had a jagged anniversary or a renewal anniversary. It was a nightmare, whereas Field Effect MDR is one product."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Government
7%
Financial Services Firm
6%
Computer Software Company
55%
Non Profit
5%
Government
4%
Media Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options. We value the ease of use and hands-off approach.
What needs improvement with Arctic Wolf Managed Detection and Response?
The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software.
What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What is your experience regarding pricing and costs for Field Effect Covalence?
In our evaluation, two years ago, we found the Field Effect Covalence product and service to be the simplest to set up and pricing was lower than the other competitors.
What needs improvement with Field Effect Covalence?
The solution could improved DNS filtering and fuller integration into ConnectWise PSA (I understand both are in the works). The current roaming DNS filter doesn't seem to be too complete and we're ...
 

Also Known As

Arctic Wolf AWN CyberSOC
Field Effect Covalence
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Information Not Available
Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. Field Effect MDR and other solutions. Updated: January 2025.
839,319 professionals have used our research since 2012.