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Arctic Wolf Managed Detection and Response vs Field Effect MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
SOC as a Service (1st)
Field Effect MDR
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 9.9%, down from 10.7% compared to the previous year. The mindshare of Field Effect MDR is 3.4%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Kimberly Brock - PeerSpot reviewer
Real-time threat detection has improved with comprehensive asset scanning
The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review an inventory of assets being scanned, including a software inventory along with CVE updates based on a company's software subscriptions, would be a game changer.
Simon Cutler - PeerSpot reviewer
Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture
It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying. While it's fantastic that they're proactive in this area, the time commitment is significant. Integrating patching into their existing service offering would be a game-changer. I'd love to see a tool that aids sales discovery efforts when we engage new clients. Ideally, this internal tool would scan their network environment to identify potential risks and give us a comprehensive picture of their network infrastructure. This would be a huge asset in informing our sales strategies and showcasing our expertise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool definitely saves money for our company's customers."
"I highly recommend Arctic Wolf as they excel in ensuring the company is well-trained and updated on industry developments."
"They provide useful quarterly updates."
"The product provides integrations with several different SaaS applications."
"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."
"Arctic Wolf is laser-focused on providing top-notch customer service."
"Arctic Wolf is our eyes and ears 24/7 because we can't possibly watch all of our alerts. We may see all of these alerts, but our attention is distracted because we're working on other things."
"Having quarterly meetings with the team to review the last 90 days and determine what if any changes need to be made."
"Covalence's cloud protection element has been excellent. A lot of organizations are using 365. It's hard to find a secure solution for protecting accounts. We've gone down the path of trying to utilize other security solutions for that particular area. We've been disappointed and always come back to trying to implement Covalence when we can so we know people are safe."
"The feature I've found the move valuable is the 24/7 monitoring."
"We now have a single cybersecurity product that protects all of our threat services, and all the endpoints."
"It is easy to manage surveillance."
"I get alerts if there's malicious activity or restrictions, should they any suspicious activity emerge."
"The most valuable features are AROs, which provide timely notifications for out-of-compliance or out-of-specification detections."
"The most valuable feature is the network traffic monitoring function."
"I like how comprehensive Field Effect Covalence is."
 

Cons

"The implementation process could be a little more streamlined."
"I have heard that the tool doesn't go right to the endpoints."
"While they do inventory assets, including software inventory and CVE updates based on software subscriptions, would be a major improvement."
"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."
"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."
"It will be helpful if the dashboard is more granular."
"More integrations with various security tools to improve data ingestion would be beneficial."
"It would be more effective if it could surgically isolate the specific malicious process instead of deleting the entire machine."
"Covalence should provide a live view of the endpoint because the endpoint view in the portal is 5 to 15 minutes behind the actual status of the endpoint and its vulnerabilities. When it doesn't update with the actual status, it makes managing those things harder because sometimes something gets updated, and one of those vulnerabilities has gone away, but that doesn't appear in the ARO."
"I'd love the price to be a little bit less."
"The ConnectWise PSA integration is two-way but does not send our comments back to the Field Effect portal."
"While it's essential to stay informed about potential issues, the recurring notifications about past vulnerabilities can lead to confusion and may detract from our focus on current threats."
"I would like Covalence to include patching."
"Covalence's SEAS feature wasn't very user-friendly."
"The cost of the solution has room for improvement."
 

Pricing and Cost Advice

"The pricing is fair."
"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"I find their pricing to be reasonable and competitive."
"The pricing is pretty competitive."
"I rate the tool's pricing a nine out of ten."
"Field Effect Covalence's pricing is just right."
"Covalence is cost-effective."
"The pricing isn't sized, so Field Effect doesn't make it easy for anything under 25 users. I'm not crazy about that."
"We were particularly impressed with their pricing model, which charges per user rather than per system."
"The pricing is fair and reasonable."
"It is on the high end, but it is worth it for the service that you get from them."
"The cost of the solution is high."
"Field Effect is fairly priced from my perspective. You get a lot of bang for the buck with this and a level of visibility that provides you with greater peace of mind knowing that the system is carefully monitored. You also have automated responses for known malicious behavior at any time of the day. Someone could have their Office 365 mailbox compromised at 2 in the morning on a Saturday when most people are asleep or not paying attention, and the system can prevent an issue in an automated way."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Government
7%
Financial Services Firm
6%
Computer Software Company
56%
Non Profit
5%
Government
4%
Media Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What needs improvement with Arctic Wolf Managed Detection and Response?
The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review a...
What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What is your experience regarding pricing and costs for Field Effect Covalence?
In our evaluation, two years ago, we found the Field Effect Covalence product and service to be the simplest to set up and pricing was lower than the other competitors.
What needs improvement with Field Effect Covalence?
The solution could improved DNS filtering and fuller integration into ConnectWise PSA (I understand both are in the works). The current roaming DNS filter doesn't seem to be too complete and we're ...
 

Also Known As

Arctic Wolf AWN CyberSOC
Field Effect Covalence
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Information Not Available
Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. Field Effect MDR and other solutions. Updated: January 2025.
831,997 professionals have used our research since 2012.