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Blackpoint Cyber MDR vs Field Effect MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackpoint Cyber MDR
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Field Effect MDR
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Managed Detection and Response (MDR) category, the mindshare of Blackpoint Cyber MDR is 3.9%, down from 5.9% compared to the previous year. The mindshare of Field Effect MDR is 3.2%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
Rob Schenk - PeerSpot reviewer
The most valuable aspect of the solution is the comprehensive visibility it offers
The most valuable aspect of Field MDR is the comprehensive visibility the solution offers. Most solutions cover the traditional threat landscape for endpoints, including computers, endpoints, servers, etc. However, there are also risk within the network environment, such as WiFi, mobile, the Internet of Things, smart TVs, video surveillance systems, etc., that have associated vulnerabilities. These devices may not be actively managed or protected in most environments. Field Effect MDR gives you visibility across the entire ecosystem. With this broad visibility, you can significantly lower your operational risk. Field Effect has a team of high-quality security analysts reviewing the initial triage to determine whether an alert is actionable. They clear out the false positives and feed our security operation center actionable alerts. It lets us save time because we're only dealing with real issues instead of weeding out the false positives and wasting time. Managing Field Effect is straightforward. We have a good internal process to manage this. It's mainly about having some automation in place to streamline things and having some processes for keeping my software and third-party patching up to date. A lot of security alerts fall in those areas. It helps us identify issues quickly and lower the overall risk for our client rate. It groups alerts by risk levels. The nomenclature is straightforward and easy to understand. Our engineers and technicians are well-versed in the topic.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On a scale from one to ten, I would rate the overall solution as a ten."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"The solution is all encompassing and can incorporate email monitoring."
"We now have a single cybersecurity product that protects all of our threat services, and all the endpoints."
"There are user notifications about our cloud solutions and access, meaning authentication and possible breaches. Overall, the notifications and alerts are valuable. There are also new features like the DNS protection, which is quite good."
"We are getting visibility over the network, not just for those hosts that have a Field Effect EDR agent but also things like the Internet of Things, guest networks, or rogue devices. We definitely have visibility into all network traffic, which is very cool."
"It provides valuable insights into our IT environment, enabling us to improve reselling, upgrades, and customer management."
"The automated response feature is incredibly effective."
"The most valuable features are AROs, which provide timely notifications for out-of-compliance or out-of-specification detections."
"The solution's advanced detection behaviors, automated notifications and responses, and automated remediation behaviors are valuable features."
"A client of ours with Field Effect MDR is less likely to be a victim of a cyber attack."
 

Cons

"The feature we keep asking for is a vulnerability scan."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"Some texts seem to report items as normal too quickly."
"The interface could be more intuitive."
"Because this is a security solution, I would recommend that they extend their support hours, and perhaps for emergencies, even to 24/7 or 24/5."
"Covalence should provide a live view of the endpoint because the endpoint view in the portal is 5 to 15 minutes behind the actual status of the endpoint and its vulnerabilities. When it doesn't update with the actual status, it makes managing those things harder because sometimes something gets updated, and one of those vulnerabilities has gone away, but that doesn't appear in the ARO."
"They could use more third-party integrations with other MSP tools."
"It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying."
"The tagging of ARO closure has room for improvement."
"The ConnectWise PSA integration is two-way but does not send our comments back to the Field Effect portal."
"While it's essential to stay informed about potential issues, the recurring notifications about past vulnerabilities can lead to confusion and may detract from our focus on current threats."
"I'd suggest that Field Effect focus more on including things like phishing simulation and cybersecurity training."
 

Pricing and Cost Advice

"The pricing is reasonable."
"The pricing is in line with other products."
"It is a little pricey. It is a little on the high end, but we are continuing to use it. We signed the contract and have not canceled, so we find value in having it."
"The pricing is fair and reasonable."
"The cost of the solution is high."
"We were particularly impressed with their pricing model, which charges per user rather than per system."
"Covalence is cost-effective."
"The licensing model itself is solid, but we're ironing out some inconsistencies in how customer profiles are configured."
"Although Covalence is expensive, it provides good value for the price."
"The pricing is comparable to what else is out there."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Healthcare Company
7%
Retailer
6%
Computer Software Company
53%
Government
4%
Retailer
4%
Non Profit
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What is your experience regarding pricing and costs for Field Effect Covalence?
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
What needs improvement with Field Effect Covalence?
Some resources lack experience, but issues can be escalated to more knowledgeable contacts. Pricing needed improvement, which was addressed by reducing the buying cost recently. Like any product, s...
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
Field Effect Covalence
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Information Not Available
Find out what your peers are saying about Blackpoint Cyber MDR vs. Field Effect MDR and other solutions. Updated: June 2025.
861,524 professionals have used our research since 2012.