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Field Effect MDR pros and cons

Vendor: Field Effect

4.6 out of 5

30 reviews
100% willing to recommend

Pros & Cons summary

Field Effect MDR delivers 24/7 network traffic monitoring, with advanced detection, automated responses, and remediation for effective security. It provides visibility beyond traditional threats, including IoT and smart TVs. While valued for its cost-effective protection, it lacks MSP tool integrations, and email notifications can be overly detailed. Its patch management and ARO process need enhancements. Quick incident resolution is supported by detailed notifications and direct cybersecurity expert communication.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Field Effect MDR provides exceptional 24/7 network traffic monitoring that helps in real-time incident prevention.

Its advanced detection, automated notifications, responses, and remediation behaviors are highly valuable.

Action Recommendations of Observations offer crucial insights into existing vulnerabilities, supporting proactive threat management.

Field Effect MDR ensures comprehensive visibility over traditional and non-traditional network assets like IoT and smart devices, enhancing overall security.

The dedicated customer service and expert support team are standout features contributing to problem-resolution efficiency.

CONS

Field Effect MDR could benefit from more third-party integrations with other MSP tools and cloud applications like Office 365, Azure, and Salesforce.

Some users express concerns about the high cost and wish it was more affordable.

There is a need for improving automatic updates to agents and enhancing patch management capabilities.

Simplifying the tag and alert response process could alleviate the burden on administrators who need to manually distribute notifications.

Extending support hours, potentially to 24/7 or 24/5, would enhance utility, especially for security-related issues.

Field Effect MDR Pros review quotes

reviewer2520528

Security & GRC Executive at a tech services company with 51-200 employees

Aug 2, 2024

We are getting visibility over the network, not just for those hosts that have a Field Effect EDR agent but also things like the Internet of Things, guest networks, or rogue devices. We definitely have visibility into all network traffic, which is very cool.

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Director of Operations at Intega IT

Dec 19, 2023

The most valuable features are Action Recommendations of Observations, which keep us informed about existing vulnerabilities so we can proactively update our endpoints and those of our customers against potential threats.

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Vice President, Information Technology at a manufacturing company with 51-200 employees

Nov 15, 2023

It's running in the background and does a packet-level analysis of everything that comes in. It also has an auto-response feature, so if something gets through and is clicked on, or somehow gets through the network, it gets isolated and quarantined, and we get notified.

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Field Effect MDR

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President at Fuelled Networks

Dec 15, 2023

I appreciate the "set it and forget it" nature of Field Effect Covalence.

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President & Cybersecurity Specialist at CarefreeIT

Dec 27, 2023

Unlike previous solutions, where we were solely informed of security incidents, Covalence's MDR allows for real-time incident prevention.

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CEO at LARA-TECH LIMITED

Dec 27, 2023

The standout feature is its continuous 24/7 monitoring of all network traffic, providing unparalleled vigilance.

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Director of Information Technology at Freshstone Brands

Nov 3, 2023

We now have a single cybersecurity product that protects all of our threat services, and all the endpoints.

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CEO at Sera-Brynn, LLC

Jan 1, 2024

I like how comprehensive Field Effect Covalence is.

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reviewer2328348

Security Consultant at a tech services company with 11-50 employees

Jan 3, 2024

The AROs have been incredibly helpful.

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Cybersecurity Operations Manager at Attitude IT

Jul 24, 2024

The alerts that we get are valuable. It notifies us if there is any attempted access and if there are any areas where we need to create more security for clients. It is stopping anything from happening before there is even an issue.

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Field Effect MDR Cons review quotes

reviewer2520528

Security & GRC Executive at a tech services company with 51-200 employees

Aug 2, 2024

The interface is perhaps the weakest part of the entire platform, and that does not mean that it is deficient. It is just not as optimized and as efficient as other aspects of the platform.

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Director of Operations at Intega IT

Dec 19, 2023

It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying.

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Vice President, Information Technology at a manufacturing company with 51-200 employees

Nov 15, 2023

The area where they can make it better is by giving responses to the end-user. For example, when there is an alert to the administrator, I get it. I have to copy and paste everything to everyone... And then I have to follow up with them, and it's a real pain.

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Field Effect MDR

Free Report: Field Effect MDR Reviews and More

Learn what your peers think about Field Effect MDR. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.

848,207 professionals have used our research since 2012.

President at Fuelled Networks

Dec 15, 2023

I'd like improved visibility into the backend data where logs are stored, along with integrations with a wider range of products.

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President & Cybersecurity Specialist at CarefreeIT

Dec 27, 2023

One limitation is that if someone takes their laptop outside the office building, the DNS firewall provides minimal coverage, and we are unable to generate reports.

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CEO at LARA-TECH LIMITED

Dec 27, 2023

In terms of improvement, there are instances where the ARO responses are slightly slower than preferred.

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Director of Information Technology at Freshstone Brands

Nov 3, 2023

I'd love the price to be a little bit less.

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CEO at Sera-Brynn, LLC

Jan 1, 2024

I would like Covalence to include patching.

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reviewer2328348

Security Consultant at a tech services company with 11-50 employees

Jan 3, 2024

In the AROs tab, if we encounter multiple duplicate recommendations, it would be helpful to be able to select and resolve or dismiss them all at once.

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Cybersecurity Operations Manager at Attitude IT

Jul 24, 2024

If they can include an email filter system, that would be great.

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Show 10 more reviews (out of 29)

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Product Categories

Product Categories

Managed Detection and Response (MDR)

Popular Comparisons

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