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Pros & Cons summary

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Prominent pros & cons

PROS

Field Effect MDR provides continuous 24/7 monitoring of all network traffic, delivering unmatched vigilance and real-time incident prevention.
The network traffic monitoring function and its ability to continuously monitor for and identify potential threats are highly valued features.
The automated notification, auto-response features, and Action Recommendations of Observations (AROs) are critical in keeping users informed about existing vulnerabilities.
Its comprehensive visibility spans beyond traditional IT environments, covering aspects like WiFi, mobile, Internet of Things, and other network-associated vulnerabilities.
Field Effect MDR offers exceptional customer service and support from its dedicated team, ensuring quick resolution of any problems or alerts.

CONS

Field Effect MDR has room for improvement in the cost of the offering.
There are challenges with the automatic updating of agents, with some versions failing to replace older ones automatically.
Extending support hours to possibly 24/7 or 24/5 for emergencies is recommended.
The DNS firewall provides limited coverage outside the office, affecting report generation.
Field Effect MDR could enhance its cloud application integration, currently integrating 15 to 20 out of the box.
 

Field Effect MDR Pros review quotes

reviewer2520528 - PeerSpot reviewer
Aug 2, 2024
We are getting visibility over the network, not just for those hosts that have a Field Effect EDR agent but also things like the Internet of Things, guest networks, or rogue devices. We definitely have visibility into all network traffic, which is very cool.
Simon Cutler - PeerSpot reviewer
Dec 19, 2023
The most valuable features are Action Recommendations of Observations, which keep us informed about existing vulnerabilities so we can proactively update our endpoints and those of our customers against potential threats.
Mike Kielty - PeerSpot reviewer
Nov 15, 2023
It's running in the background and does a packet-level analysis of everything that comes in. It also has an auto-response feature, so if something gets through and is clicked on, or somehow gets through the network, it gets isolated and quarantined, and we get notified.
Learn what your peers think about Field Effect MDR. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Ernie Sherman - PeerSpot reviewer
Dec 15, 2023
I appreciate the "set it and forget it" nature of Field Effect Covalence.
Aman Guliani - PeerSpot reviewer
Dec 27, 2023
Unlike previous solutions, where we were solely informed of security incidents, Covalence's MDR allows for real-time incident prevention.
Jamie Larabie - PeerSpot reviewer
Dec 27, 2023
The standout feature is its continuous 24/7 monitoring of all network traffic, providing unparalleled vigilance.
Carla Pickard - PeerSpot reviewer
Nov 3, 2023
We now have a single cybersecurity product that protects all of our threat services, and all the endpoints.
Jeff Farr - PeerSpot reviewer
Jan 1, 2024
I like how comprehensive Field Effect Covalence is.
reviewer2328348 - PeerSpot reviewer
Jan 3, 2024
The AROs have been incredibly helpful.
Emma Elkind - PeerSpot reviewer
Jul 24, 2024
The alerts that we get are valuable. It notifies us if there is any attempted access and if there are any areas where we need to create more security for clients. It is stopping anything from happening before there is even an issue.
 

Field Effect MDR Cons review quotes

reviewer2520528 - PeerSpot reviewer
Aug 2, 2024
The interface is perhaps the weakest part of the entire platform, and that does not mean that it is deficient. It is just not as optimized and as efficient as other aspects of the platform.
Simon Cutler - PeerSpot reviewer
Dec 19, 2023
It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying.
Mike Kielty - PeerSpot reviewer
Nov 15, 2023
The area where they can make it better is by giving responses to the end-user. For example, when there is an alert to the administrator, I get it. I have to copy and paste everything to everyone... And then I have to follow up with them, and it's a real pain.
Learn what your peers think about Field Effect MDR. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Ernie Sherman - PeerSpot reviewer
Dec 15, 2023
I'd like improved visibility into the backend data where logs are stored, along with integrations with a wider range of products.
Aman Guliani - PeerSpot reviewer
Dec 27, 2023
One limitation is that if someone takes their laptop outside the office building, the DNS firewall provides minimal coverage, and we are unable to generate reports.
Jamie Larabie - PeerSpot reviewer
Dec 27, 2023
In terms of improvement, there are instances where the ARO responses are slightly slower than preferred.
Carla Pickard - PeerSpot reviewer
Nov 3, 2023
I'd love the price to be a little bit less.
Jeff Farr - PeerSpot reviewer
Jan 1, 2024
I would like Covalence to include patching.
reviewer2328348 - PeerSpot reviewer
Jan 3, 2024
In the AROs tab, if we encounter multiple duplicate recommendations, it would be helpful to be able to select and resolve or dismiss them all at once.
Emma Elkind - PeerSpot reviewer
Jul 24, 2024
If they can include an email filter system, that would be great.