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Carbon Black Managed Detection and Response vs Field Effect MDR comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Binary Defense MDR
Sponsored
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
9.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
20th
Average Rating
8.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Field Effect MDR
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
9.2
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Carbon Black Managed Detection and Response is 1.1%, down from 1.3% compared to the previous year. The mindshare of Field Effect MDR is 3.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Rich Ullom - PeerSpot reviewer
May 1, 2023
Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert
This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.
Dejan Zecevic - PeerSpot reviewer
Jun 2, 2022
Easy to install, runs smoothly, and offers good performance
I primarily use the solution for security purposes.  I use the product with my laptops and the antivirus and laptop is running smoothly. I don't have problems with the rest of this software. I'm satisfied with the performance. I don't have to take care of this product. It's just working and that's…
Simon Cutler - PeerSpot reviewer
Dec 19, 2023
Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture
It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying. While it's fantastic that they're proactive in this area, the time commitment is significant. Integrating patching into their existing service offering would be a game-changer. I'd love to see a tool that aids sales discovery efforts when we engage new clients. Ideally, this internal tool would scan their network environment to identify potential risks and give us a comprehensive picture of their network infrastructure. This would be a huge asset in informing our sales strategies and showcasing our expertise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The case interface is Binary Defense MDR's most valuable feature."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"The installation process is quick and easy."
"Carbon Black provides an overview of all our assets and their status."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"There are user notifications about our cloud solutions and access, meaning authentication and possible breaches. Overall, the notifications and alerts are valuable. There are also new features like the DNS protection, which is quite good."
"The ARO alerts are helpful to use almost daily to get a sense of what actions we need to take to expedite security measures."
"I get alerts if there's malicious activity or restrictions, should they any suspicious activity emerge."
"We now have a single cybersecurity product that protects all of our threat services, and all the endpoints."
"One of the most useful and impressive features of the system is its detailed notification mechanism."
"I like how comprehensive Field Effect Covalence is."
"Unlike previous solutions, where we were solely informed of security incidents, Covalence's MDR allows for real-time incident prevention."
"It is very user-friendly. We have regular reports to see what is going on."
 

Cons

"We found a couple of bugs in the user interface."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"Carbon Black's support could be better."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"The interface is perhaps the weakest part of the entire platform, and that does not mean that it is deficient. It is just not as optimized and as efficient as other aspects of the platform."
"One limitation is that if someone takes their laptop outside the office building, the DNS firewall provides minimal coverage, and we are unable to generate reports."
"I have had a couple of challenges around updates to the agents where it seems it doesn't automatically replace older versions."
"I'd like improved visibility into the backend data where logs are stored, along with integrations with a wider range of products."
"It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying."
"While Covalence addresses our notification and visibility needs, it falls short in keeping information up-to-date, which is where our MSP comes in to supplement its functionality."
"The cost of the solution has room for improvement."
"Because this is a security solution, I would recommend that they extend their support hours, and perhaps for emergencies, even to 24/7 or 24/5."
 

Pricing and Cost Advice

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
"We were particularly impressed with their pricing model, which charges per user rather than per system."
"Covalence is cost-effective."
"While the contract duration might change, the pricing remains highly attractive."
"While Field Effect Covalence's pricing seems competitive for the market, the biggest hurdle lies in the lack of dedicated security budgets within many organizations."
"It is a little pricey. It is a little on the high end, but we are continuing to use it. We signed the contract and have not canceled, so we find value in having it."
"It is on the high end, but it is worth it for the service that you get from them."
"The licensing model itself is solid, but we're ironing out some inconsistencies in how customer profiles are configured."
"We're currently enrolled in the volume package, which offers tiered pricing based on usage."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Healthcare Company
8%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
13%
Financial Services Firm
11%
University
10%
Construction Company
8%
Computer Software Company
60%
Government
5%
Non Profit
4%
Insurance Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...
What needs improvement with Binary Defense MDR?
Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...
What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What needs improvement with Field Effect Covalence?
We've noticed that some alerts are indicating vulnerabilities that have already been resolved. While it's essential t...
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Carbon Black Cloud Managed Detection Deliver
Field Effect Covalence
 

Learn More

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Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
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Find out what your peers are saying about Carbon Black Managed Detection and Response vs. Field Effect MDR and other solutions. Updated: September 2024.
813,418 professionals have used our research since 2012.