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Carbon Black Managed Detection and Response vs Field Effect MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
29th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Field Effect MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Managed Detection and Response (MDR) category, the mindshare of Carbon Black Managed Detection and Response is 1.3%, up from 0.7% compared to the previous year. The mindshare of Field Effect MDR is 1.6%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Field Effect MDR1.6%
Carbon Black Managed Detection and Response1.3%
Other97.1%
Managed Detection and Response (MDR)
 

Featured Reviews

JS
IT Security & Audit Compliance Analyst at Milwaukee City and County
It provides an overview of all our assets and their status.
We use Carbon Black for monitoring.  We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives.  Carbon Black provides an overview of all our assets and their status.  Carbon Black's support could be better.  I have used Carbon Black…
reviewer2753850 - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Customer security is enhanced with software and update detection while licensing process needs improvement
A quick specific example of how I use Field Effect MDR to keep my customers secure is that it helps me identify computers that need updates, even when I believe they are already updated. Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The installation process is quick and easy."
"Carbon Black provides an overview of all our assets and their status."
"I don't have to take care of this product; it's just working and that's it, and I don't have to think about anything."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"This is where Carbon Black has been phenomenal for us, it has detected many security concerns."
"The most valuable aspect of Field Effect Covalence is its ability to continuously monitor for and identify potential threats."
"It provides valuable insights into our IT environment, enabling us to improve reselling, upgrades, and customer management."
"It's running in the background and does a packet-level analysis of everything that comes in. It also has an auto-response feature, so if something gets through and is clicked on, or somehow gets through the network, it gets isolated and quarantined, and we get notified."
"The AROs have been incredibly helpful."
"We now have a single cybersecurity product that protects all of our threat services, and all the endpoints."
"I get alerts if there's malicious activity or restrictions, should they any suspicious activity emerge."
"The most valuable aspect of Field MDR is the comprehensive visibility the solution offers. Most solutions cover the traditional threat landscape of computers, endpoints, servers, etc. However, there are also things happening within the network environment, such as WiFi, mobile, the Internet of Things, smart TVs, video surveillance systems, etc., that have associated vulnerabilities. Most environments do not manage or protect these assets."
"Covalence's cloud protection element has been excellent. A lot of organizations are using 365. It's hard to find a secure solution for protecting accounts. We've gone down the path of trying to utilize other security solutions for that particular area. We've been disappointed and always come back to trying to implement Covalence when we can so we know people are safe."
 

Cons

"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"Carbon Black's support could be better."
"The ConnectWise PSA integration is two-way but does not send our comments back to the Field Effect portal."
"The area where they can make it better is by giving responses to the end-user. For example, when there is an alert to the administrator, I get it. I have to copy and paste everything to everyone... And then I have to follow up with them, and it's a real pain."
"In my experience, Field Effect MDR is somewhat stable. However, I have one situation where it has been two months trying to resolve an installation issue on a server, which has consumed a significant amount of time."
"While it's essential to stay informed about potential issues, the recurring notifications about past vulnerabilities can lead to confusion and may detract from our focus on current threats."
"They could use more third-party integrations with other MSP tools."
"They put too much detail into the emails."
"If they can include an email filter system, that would be great."
"I have had a couple of challenges around updates to the agents where it seems it doesn't automatically replace older versions."
 

Pricing and Cost Advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
"Covalence is cost-effective."
"We were particularly impressed with their pricing model, which charges per user rather than per system."
"Although Covalence is expensive, it provides good value for the price."
"The pricing is fair and reasonable."
"Field Effect is fairly priced from my perspective. You get a lot of bang for the buck with this and a level of visibility that provides you with greater peace of mind knowing that the system is carefully monitored. You also have automated responses for known malicious behavior at any time of the day. Someone could have their Office 365 mailbox compromised at 2 in the morning on a Saturday when most people are asleep or not paying attention, and the system can prevent an issue in an automated way."
"While the contract duration might change, the pricing remains highly attractive."
"It is on the high end, but it is worth it for the service that you get from them."
"The pricing is comparable to what else is out there."
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903,067 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
16%
Construction Company
14%
Financial Services Firm
10%
Computer Software Company
9%
Computer Software Company
31%
Manufacturing Company
12%
Outsourcing Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise3
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Field Effect Covalence?
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
What needs improvement with Field Effect Covalence?
One way Field Effect MDR can be improved is through its licensing process, which is not ideal. The licensing process is difficult because I have to access a separate website to complete it.
What is your primary use case for Field Effect Covalence?
My main use case for Field Effect MDR is keeping my customers secure.
 

Also Known As

Carbon Black Cloud Managed Detection Deliver
Field Effect Covalence
 

Overview

 

Sample Customers

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Field Effect MDR is widely adopted by managed service providers (MSPs) and organizations with lean IT teams. It is used to monitor, detect, and respond to threats across distributed environments, helping businesses strengthen their cybersecurity posture while maintaining operational efficiency. Organizations rely on Field Effect MDR to protect hybrid infrastructures, secure cloud applications, and defend against modern threats, including increasingly automated and AI-driven attacks, while maintaining compliance and resilience in a rapidly evolving threat landscape.
Find out what your peers are saying about Carbon Black Managed Detection and Response vs. Field Effect MDR and other solutions. Updated: June 2026.
903,067 professionals have used our research since 2012.