Intercept X Endpoint and Field Effect MDR compete in the endpoint protection category. Based on features, deployment, customer service, and pricing, Field Effect MDR holds the upper hand for its comprehensive monitoring and expert-driven response capabilities, although both products excel in different areas, offering unique strengths.
Features: Intercept X Endpoint leverages machine learning and advanced threat detection, with centralized management to protect against threats like ransomware. It offers strong EDR capabilities and deep learning, valued by users for synchronized security and behavioral threat detection. Field Effect MDR provides continuous monitoring and expert-backed threat detection across all endpoints, including IoT devices, and offers a unified platform for managing security alerts, which users value for its proactive threat management approach.
Room for Improvement: Intercept X Endpoint could enhance integration capabilities, customer support response times, and flexible reporting options. Users find some EDR features underdeveloped and suggest improvements in threat response integration. Field Effect MDR could enhance user notifications and cloud-based application support, with calls for improved third-party patching and diverse product integrations. Streamlining alerts and adding email security features are also suggested by users.
Ease of Deployment and Customer Service: Intercept X Endpoint offers flexible deployment for public cloud and on-premises solutions, appreciated for ease of setup despite occasional technical support challenges. Field Effect MDR offers robust deployment for hybrid cloud setups with proactive support and clear guidance. While both solutions have manageable deployment processes, Field Effect MDR is noted for its superior customer support.
Pricing and ROI: Intercept X Endpoint is moderately priced with annual and tri-annual licenses, found cost-effective though pricing comparisons with other solutions show negotiation potential. Field Effect MDR is praised for competitive pricing, particularly its per-user model benefiting businesses with multiple systems, with users satisfied with the ROI due to extensive capabilities and expert monitoring, making it a compelling option.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
customer support does screen sharing sessions
Technical support from Sophos is rated as nine out of ten, which represents high quality.
When you are in real deep trouble, you just want to get out of it; you don't need so many jargons.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
The tool's scalability is good, and I would rate it an eight out of ten.
I have one situation where it has been two months trying to resolve an installation issue on a server, which has consumed a significant amount of time.
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
I have to access a separate website to complete it.
There should be a profile where I can see what files Sophos is scanning.
Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations.
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
The pricing of Intercept X Endpoint is a bit high.
I would describe it as economical, but not much cheaper than other solutions.
Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
Its AI algorithms provide excellent protection against attackers.
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Once we started using CrowdStrike, it was so lightweight; the servers have hardly any lag unlike when we used to use Intercept X Endpoint for servers.
| Product | Market Share (%) |
|---|---|
| Field Effect MDR | 2.2% |
| Intercept X Endpoint | 1.0% |
| Other | 96.8% |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 72 |
| Midsize Enterprise | 22 |
| Large Enterprise | 22 |
Field Effect MDR (Managed Detection and Response) is a comprehensive cybersecurity solution designed to protect your organization's IT infrastructure. It provides multi-layered threat protection for endpoints, networks, and cloud services, ensuring no gaps in defense. The product features 24/7 threat detection and monitoring, combining advanced technology with human expertise from a Security Operations Center (SOC) to identify potential threats early. It includes automated threat response capabilities to block malware, isolate compromised devices, and prevent further damage. Additionally, it offers vulnerability management to identify and remediate system weaknesses, and risk management to analyze and mitigate risks, providing robust security for your organization.
Sophos Intercept X Endpoint is a comprehensive cybersecurity solution that combines the power of artificial intelligence (AI) with Sophos' deep expertise in cybersecurity to provide unmatched protection against sophisticated cyber threats, including ransomware, malware, exploits, and zero-day vulnerabilities. Sophos Intercept X Endpoint stands out for its innovative approach to endpoint security, leveraging advanced technologies and expert services to provide comprehensive protection. Its focus on prevention, detection, and response, combined with ease of use and scalability, makes it a preferred choice for organizations looking to strengthen their cybersecurity defenses.
Harness the Power of a Deep Learning Neural Network
Achieve unmatched endpoint threat prevention. Intercept X uses deep learning, an advanced form of machine learning to detect both known and unknown malware without relying on signatures.
Deep learning makes Intercept X smarter, more scalable, and more effective against never-seen-before threats. Intercept X leverages deep learning to outperform endpoint security solutions that use traditional machine learning or signature-based detection alone.
Stop Ransomware in Its Tracks
Block ransomware attacks before they wreak havoc on your organization. Intercept X with XDR includes anti-ransomware technology that detects malicious encryption processes and shuts them down before they can spread across your network. It prevents both file-based and master boot record ransomware.
Any files that were encrypted are rolled back to a safe state, meaning your employees can continue working uninterrupted, with minimal impact to business continuity. You get detailed post-cleanup information, so you can see where the threat got in, what it touched, and when it was blocked.
Intelligent Endpoint Detection and Response (EDR)
The first EDR designed for security analysts and IT administrators
Intercept X Advanced with EDR allows you to ask any question about what has happened in the past, and what is happening now on your endpoints. Hunt threats to detect active adversaries, or leverage for IT operations to maintain IT security hygiene. When an issue is found remotely respond with precision. By starting with the strongest protection, Intercept X stops breaches before they start. It cuts down the number of items to investigate and saves you time.
Extended Detection and Response (XDR)
Intercept X Advanced with XDR is the industry’s only XDR solution that synchronizes native endpoint, server, firewall, email, cloud and O365 security. Get a holistic view of your organization’s environment with the richest data set and deep analysis for threat detection, investigation and response for both dedicated SOC teams and IT admins.
Managed Detection and Response
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
