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Field Effect MDR vs Intercept X Endpoint comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Binary Defense MDR
Sponsored
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
9.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Field Effect MDR
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
9.2
Number of Reviews
27
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Managed Detection and Response (MDR)
9th
Average Rating
8.4
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (6th), Endpoint Detection and Response (EDR) (6th), ZTNA (9th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
 

Mindshare comparison

As of October 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Field Effect MDR is 3.0%, up from 0.9% compared to the previous year. The mindshare of Intercept X Endpoint is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Rich Ullom - PeerSpot reviewer
May 1, 2023
Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert
This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.
Simon Cutler - PeerSpot reviewer
Dec 19, 2023
Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture
It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying. While it's fantastic that they're proactive in this area, the time commitment is significant. Integrating patching into their existing service offering would be a game-changer. I'd love to see a tool that aids sales discovery efforts when we engage new clients. Ideally, this internal tool would scan their network environment to identify potential risks and give us a comprehensive picture of their network infrastructure. This would be a huge asset in informing our sales strategies and showcasing our expertise.
Khandokar Rabbi - PeerSpot reviewer
Mar 26, 2024
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The case interface is Binary Defense MDR's most valuable feature."
"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."
"The most valuable aspect of Field MDR is the comprehensive visibility the solution offers. Most solutions cover the traditional threat landscape of computers, endpoints, servers, etc. However, there are also things happening within the network environment, such as WiFi, mobile, the Internet of Things, smart TVs, video surveillance systems, etc., that have associated vulnerabilities. Most environments do not manage or protect these assets."
"It provides valuable insights into our IT environment, enabling us to improve reselling, upgrades, and customer management."
"I get alerts if there's malicious activity or restrictions, should they any suspicious activity emerge."
"It is easy to manage surveillance."
"It is very user-friendly. We have regular reports to see what is going on."
"The AROs have been incredibly helpful."
"We now have a single cybersecurity product that protects all of our threat services, and all the endpoints."
"Covalence's cloud protection element has been excellent. A lot of organizations are using 365. It's hard to find a secure solution for protecting accounts. We've gone down the path of trying to utilize other security solutions for that particular area. We've been disappointed and always come back to trying to implement Covalence when we can so we know people are safe."
"The most valuable feature is the supervisory side of it where we can watch the throughputs, and even the loading of the device, to see how much traffic is happening."
"It is easy to change the size of its capabilities, i.e. to expand processes or scale the size of users."
"We most value the price and interface quality with Sophos Intercept X. We focus on solution quality."
"I appreciate the ability to use the latest endpoint protection features in case of an infection or cyber threat. This is especially true when using the product with a Sophos firewall solution, like the XG series. They collaborate effectively in the event of a cyber threat."
"We find the app control and its threat protection to be the best features."
"Synchronization with the firewall is most valuable."
"It is a practically maintenance free intelligent system that independently protects environments from malicious attacks."
"The base product and the anti-malware feature are most valuable."
 

Cons

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"I would like to get more reports from Binary Defense about what they're blocking."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"The current reporting system could benefit from improvement."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"I would like to see more frequent check-ins with our security status."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"Field Effect MDR could broaden its cloud application integrations to integrate better with Office 365, Azure, Salesforce, etc. They integrate about 15 to 20 out of the box. I'd love to see a lot more than that."
"They put too much detail into the emails."
"I'd love the price to be a little bit less."
"They could use more third-party integrations with other MSP tools."
"It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying."
"Covalence's SEAS feature wasn't very user-friendly."
"While Covalence addresses our notification and visibility needs, it falls short in keeping information up-to-date, which is where our MSP comes in to supplement its functionality."
"It would be more effective if it could surgically isolate the specific malicious process instead of deleting the entire machine."
"To be a perfect product, the price would have to be a bit better."
"The majority of our systems are MacBooks and their solution release cycle is slow to endorsing or support the MacBook's latest OS or hardware platform. For example, when Sophos macOS Big Sur version 11 was released, it took them a while to support this version of OS. A similar situation occurred when the MacBook M1 hardware CPU was released. They have not fully supported the native M1 CPU to this day. They need to speed up the solutions release cycle."
"The initial setup was not very user-friendly."
"The customer service and support could be improved in regards to response time. It could be faster."
"Through Sophos Central I would like to see the ability to zero in and produce a report about the challenges being faced by a particular machine and user, to know if a virus is appearing only on that specific machine or also on others."
"The ADR functionalities feel like they aren't mature enough. It hasn't been a long time since Sophos has offered reproduction. Due to the fact that it's so young, it has fewer functionalities than other and more mature ADR solutions."
"We've had difficulty with uninstalling the solution. When we try to uninstall an old version of the basic Sophos Antivirus, it doesn't seem to uninstall completely."
"They should keep doing what they're doing. Both of them have entered the EDR/MDR space, and they're keeping up with their competitors. I have a hard time understanding why their capabilities aren't garnering more attention."
 

Pricing and Cost Advice

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
"Field Effect is fairly priced from my perspective. You get a lot of bang for the buck with this and a level of visibility that provides you with greater peace of mind knowing that the system is carefully monitored. You also have automated responses for known malicious behavior at any time of the day. Someone could have their Office 365 mailbox compromised at 2 in the morning on a Saturday when most people are asleep or not paying attention, and the system can prevent an issue in an automated way."
"Covalence is cost-effective."
"It is a little pricey. It is a little on the high end, but we are continuing to use it. We signed the contract and have not canceled, so we find value in having it."
"While Field Effect Covalence's pricing seems competitive for the market, the biggest hurdle lies in the lack of dedicated security budgets within many organizations."
"Although Covalence is expensive, it provides good value for the price."
"The shift to a per-user pricing model and the introduction of a base price for the on-premises or virtual appliance has been particularly advantageous."
"The pricing isn't sized, so Field Effect doesn't make it easy for anything under 25 users. I'm not crazy about that."
"The licensing model itself is solid, but we're ironing out some inconsistencies in how customer profiles are configured."
"The price of the solution is average compared to the market."
"We are happy with the pricing across all Sophos products."
"We have an annual subscription."
"The price of Sophos Intercept X is expensive. The license is paid on an annual basis. There are extra features that can be added depending on the endpoints. The solution is priced twice as much as the Comodo solution."
"I find the pricing to be a little bit expensive, although it is acceptable, for now."
"Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year."
"I would rate the price 7 out of 10, where 1 is most expensive and 10 is cheapest. Also, a little reduction in price can be a great move for Intercept X Endpoint."
"I have found the price of Sophos Intercept X to be reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Healthcare Company
8%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
60%
Government
5%
Non Profit
4%
Insurance Company
3%
Computer Software Company
20%
Educational Organization
6%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...
What needs improvement with Binary Defense MDR?
Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...
What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What needs improvement with Field Effect Covalence?
We've noticed that some alerts are indicating vulnerabilities that have already been resolved. While it's essential t...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine lea...
What is your experience regarding pricing and costs for Sophos Intercept X?
The pricing is a little bit higher than that of other solutions.
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Field Effect Covalence
Sophos Intercept X
 

Learn More

Video not available
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Information Not Available
Flexible Systems
Find out what your peers are saying about Field Effect MDR vs. Intercept X Endpoint and other solutions. Updated: September 2024.
813,418 professionals have used our research since 2012.