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Field Effect MDR vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Field Effect MDR enhances security, boosts growth, ensures compliance, delivers high returns, and prevents costly cyber incidents effectively.
Sentiment score
6.1
Companies report mixed results with Intercept X Endpoint; some see strategic value in its cost-effective, robust network security enhancements.
 

Customer Service

Sentiment score
8.0
Field Effect MDR's customer service excels in responsiveness and expertise, earning high client satisfaction and frequent ten out of ten ratings.
Sentiment score
6.5
Intercept X Endpoint support is praised for customer service but criticized for delays and lack of support in some regions.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
customer support does screen sharing sessions
Technical support from Sophos is rated as nine out of ten, which represents high quality.
When you are in real deep trouble, you just want to get out of it; you don't need so many jargons.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
 

Scalability Issues

Sentiment score
8.1
Field Effect MDR offers scalable, seamless growth management for varying organizational sizes, requiring minimal maintenance with automatic updates.
Sentiment score
7.5
Intercept X Endpoint is scalable, adaptable for various business sizes, highly rated by users, and suitable for SMBs and large enterprises.
The tool's scalability is good, and I would rate it an eight out of ten.
 

Stability Issues

Sentiment score
8.4
Field Effect MDR is highly stable, with minimal disruptions and positive ratings, despite one user's installation issue.
Sentiment score
8.0
Intercept X Endpoint is praised for stability and performance, with minor occasional issues, earning high user satisfaction ratings.
I have one situation where it has been two months trying to resolve an installation issue on a server, which has consumed a significant amount of time.
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
 

Room For Improvement

Field Effect MDR needs cost reduction, better usability, email security, streamlined alerts, and cloud integration enhancements for efficiency.
Intercept X Endpoint needs improvements in integration, performance, resource usage, support, mobile support, and third-party solution integration.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
I have to access a separate website to complete it.
There should be a profile where I can see what files Sophos is scanning.
Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations.
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
 

Setup Cost

Enterprise users find Field Effect MDR cost-effective, appreciating its user-based pricing and flexibility compared to competitors.
Intercept X Endpoint offers flexible pricing with competitive, tiered licensing and payment options, seen as a smart security investment.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
The pricing of Intercept X Endpoint is a bit high.
I would describe it as economical, but not much cheaper than other solutions.
 

Valuable Features

Field Effect MDR offers comprehensive monitoring, threat detection, and easy management, providing valuable security for resource-limited organizations.
Intercept X Endpoint excels with AI-enhanced threat detection, anti-ransomware, centralized management, and integration for superior data security.
Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
Its AI algorithms provide excellent protection against attackers.
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Once we started using CrowdStrike, it was so lightweight; the servers have hardly any lag unlike when we used to use Intercept X Endpoint for servers.
 

Categories and Ranking

Field Effect MDR
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Endpoint Protection Platform (EPP) (12th), Endpoint Detection and Response (EDR) (15th), ZTNA (10th), Extended Detection and Response (XDR) (12th), Ransomware Protection (4th)
 

Mindshare comparison

As of November 2025, in the Managed Detection and Response (MDR) category, the mindshare of Field Effect MDR is 2.8%, down from 3.0% compared to the previous year. The mindshare of Intercept X Endpoint is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Field Effect MDR2.8%
Intercept X Endpoint1.1%
Other96.1%
Managed Detection and Response (MDR)
 

Featured Reviews

Simon Cutler - PeerSpot reviewer
Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture
It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying. While it's fantastic that they're proactive in this area, the time commitment is significant. Integrating patching into their existing service offering would be a game-changer. I'd love to see a tool that aids sales discovery efforts when we engage new clients. Ideally, this internal tool would scan their network environment to identify potential risks and give us a comprehensive picture of their network infrastructure. This would be a huge asset in informing our sales strategies and showcasing our expertise.
Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.
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Top Industries

By visitors reading reviews
Computer Software Company
48%
Retailer
5%
Outsourcing Company
5%
Government
4%
Computer Software Company
16%
Comms Service Provider
8%
Manufacturing Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise22
Large Enterprise22
 

Questions from the Community

What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What is your experience regarding pricing and costs for Field Effect Covalence?
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
What needs improvement with Field Effect Covalence?
One way Field Effect MDR can be improved is through its licensing process, which is not ideal. The licensing process is difficult because I have to access a separate website to complete it.
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
Pricing of Sophos, including for Intercept X Endpoint, is okay; definitely, it is okay. We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
 

Also Known As

Field Effect Covalence
Sophos Intercept X
 

Overview

 

Sample Customers

Information Not Available
Flexible Systems
Find out what your peers are saying about Field Effect MDR vs. Intercept X Endpoint and other solutions. Updated: September 2025.
873,003 professionals have used our research since 2012.