System Network Administrator at a financial services firm with 51-200 employees
Mar 16, 2021
The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive.
Independent Information Technology Consultant at a non-profit with 1-10 employees
Mar 22, 2023
From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished.