ConnectWise SIEM vs eSentire comparison

ConnectWise and eSentire are both solutions in the Managed Detection and Response (MDR) category. ConnectWise is ranked #21 with an average rating of 10.0, while eSentire is ranked #26 with an average rating of 7.0. ConnectWise holds a 0.8% mindshare in MDR, compared to eSentire’s 1.6% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 100% of eSentire users who would recommend it.

ConnectWise SIEM

Read 2 ConnectWise SIEM reviews

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349 Comparison Views

100% willing to recommend

eSentire

Read 2 eSentire reviews

879 Views
611 Comparison Views

100% willing to recommend

ConnectWise SIEM

eSentire

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

eSentire and ConnectWise SIEM are competing products in the cybersecurity domain. While ConnectWise SIEM may have advantages in features, eSentire seems to edge ahead in customer service and support.

Features: eSentire focuses on advanced threat detection and response capabilities. Its managed services are highly valued and known for efficient threat mitigation. ConnectWise SIEM stands out with comprehensive data integration and expansive monitoring capabilities, offering an overall feature advantage, including extensive analytics and customization options.

Ease of Deployment and Customer Service: eSentire is known for straightforward deployment and strong customer support, making it user-friendly for companies seeking smooth setup processes. ConnectWise SIEM offers a flexible deployment model, which is more complex but backed by robust support services, potentially requiring additional onboarding resources.

Pricing and ROI: eSentire has a higher initial setup cost, but customers report satisfactory ROI due to its comprehensive managed security services. ConnectWise SIEM's pricing is more competitive with a focus on modularity, allowing customers to tailor the solution according to their needs, resulting in a flexible ROI.

To learn more, read our detailed ConnectWise SIEM vs. eSentire Report (Updated: March 2025).

Buyer's Guide

ConnectWise SIEM vs. eSentire

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise SIEM

Ranking in Managed Detection and Response (MDR)

21st

Average Rating

10.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (29th), Endpoint Detection and Response (EDR) (32nd), Secure Access Service Edge (SASE) (20th)

eSentire

Ranking in Managed Detection and Response (MDR)

26th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 0.8%, down from 0.9% compared to the previous year. The mindshare of eSentire is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Giulio Valeri

Owner at SOFTWARE SOLUTIONS SRL

Efficiently monitoring and detecting suspicious activities

One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.

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reviewer2136705

Independent Information Technology Consultant at a non-profit with 1-10 employees

A solid product for security, but the MSP program should be simpler

Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have found the solution has great functionality and it is easy to use."

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"The managed detection response (MDR) product was the most valuable."

"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."

Cons

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"Its GUI can be a lot better."

"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."

Pricing and Cost Advice

"The solution is expensive."

"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."

"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Wholesaler/Distributor

Manufacturing Company

Comms Service Provider

Computer Software Company

14%

Financial Services Firm

14%

Government

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about ConnectWise Fortify?

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What is your experience regarding pricing and costs for ConnectWise Fortify?

The pricing is good. I would say it's at a reasonable price point.

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What needs improvement with ConnectWise Fortify?

Currently, the virtual process is working fine, as it is able to detect Webex when intentional messages are sent. However, there is still room for improvement in this area. We could find a new way ...

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What do you like most about eSentire?

The managed detection response (MDR) product was the most valuable.

See all answers

What is your experience regarding pricing and costs for eSentire?

The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're...

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What needs improvement with eSentire?

See all answers

Comparisons

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CrowdStrike Falcon Complete MDR vs ConnectWise SIEM

Compared 25% of the time

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Arctic Wolf Managed Detection and Response vs eSentire

Compared 23% of the time

CrowdStrike Falcon Complete MDR vs eSentire

Compared 21% of the time

Red Canary vs eSentire

Compared 11% of the time

Huntress Managed EDR vs eSentire

Compared 11% of the time

Sophos MDR vs eSentire

Compared 10% of the time

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Product Reports

Buyer's Guide

Security Information and Event Management (SIEM)

April 2025

Download ConnectWise SIEM product report

Buyer's Guide

Managed Detection and Response (MDR)

March 2025

Download eSentire product report

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

No data available

Overview

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

ConnectWise

eSentire is the largest pure-play Managed Detection and Response (MDR) service provider, keeping organizations safe from constantly evolving cyber-attacks that technology alone cannot prevent. Its 24x7 Security Operations Center (SOC), staffed by elite security analysts, hunts, investigates, and responds in real-time to known and unknown threats before they become business disrupting events.

eSentire

Sample Customers

Techvera, Syrex, Clark Integrated Technologies

Melissa & Doug, Mavenir System, COMMONFUND

Buyer's Guide

ConnectWise SIEM vs. eSentire

March 2025

Free Report: ConnectWise SIEM vs. eSentire

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