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CompassOne by Blackpoint Cyber vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CompassOne by Blackpoint Cyber
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (40th), Vulnerability Management (44th), Endpoint Detection and Response (EDR) (35th), Application Control (10th)
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Managed Detection and Response (MDR) category, the mindshare of CompassOne by Blackpoint Cyber is 2.7%, down from 4.4% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 6.9%, down from 14.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR6.9%
CompassOne by Blackpoint Cyber2.7%
Other90.4%
Managed Detection and Response (MDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"On a scale from one to ten, I would rate the overall solution as a ten."
"The solution is all encompassing and can incorporate email monitoring."
"They have been very responsive."
"With the support of the CrowdStrike team, I rate them a ten out of ten."
"It is very easy to manage the licenses centrally because these are cloud licenses. There is no need for manual data reports."
"The endpoint detection and response is very valuable."
"The continuous improvement in detections and response times is valuable. They are more focused on threats that come from the cloud, not only that we see."
"The features I have found valuable are artificial intelligence, which protects us against malicious forces of any kind, and device control through the remote execution tool."
"The most valuable feature of CrowdStrike Falcon Complete is the lightweight design, easily manageable portal, and minimal IT maintenance required."
"Falcon Complete's best features are its detailed reporting and user-friendliness."
 

Cons

"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The interface could be more intuitive."
"The feature we keep asking for is a vulnerability scan."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"Some texts seem to report items as normal too quickly."
"I think the overall user experience for the operations team could be improved. The dashboard could be more effective, like Microsoft Defender. Microsoft worked on refining the user experience. The security monitoring tools could be simpler and more user-friendly. Integration with the application layer might be another area for improvement."
"What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky."
"In a future release, it would be ideal if they could add reporting and action histories to their suite of features."
"It would be nice to have full-scale ESR reporting."
"The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could improve by increasing their knowledge."
"The documentation that they had for the use of their API's was not very helpful."
"Their UI is a bit noisy."
"The logging features aren't robust and the information isn't kept long enough."
 

Pricing and Cost Advice

"The pricing is in line with other products."
"The pricing is reasonable."
"CrowdStrike Falcon Complete is expensive."
"The pricing is a little bit expensive for our region."
"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
"There is an annual subscription."
"The average price is approximately $500 per customer."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"While the cost is relatively high, it is justified by the value it brings."
"Falcon Complete could be a bit cheaper."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Retailer
7%
Healthcare Company
7%
Outsourcing Company
7%
Manufacturing Company
9%
Computer Software Company
9%
Healthcare Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise32
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
Falcon Complete
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: March 2026.
885,728 professionals have used our research since 2012.