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CrowdStrike Falcon Complete MDR vs Unit 42 Managed Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
No ranking in other categories
Unit 42 Managed Detection a...
Ranking in Managed Detection and Response (MDR)
47th
Average Rating
0.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
Managed Security Services Providers (MSSP) (60th)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
MohammedSirajuddin - PeerSpot reviewer
Flexible and reduces IT operations but requires local data sovereignty and competitive pricing
I prefer having local data sovereignty. It would be advantageous for Palo Alto to have local data centers across different countries to adhere to this requirement. I also have a concern regarding pricing, which is perceived as high compared to competitors. Improvements should focus on response times and reducing the time taken to reach solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If someone is using the old Microsoft Office and the system is not updated, then CrowdStrike takes action on behalf of the operating system."
"Two of the most valuable features of CrowdStrike Falcon Complete are the remote terminal and unlimited IoCs."
"The initial setup was easy."
"It is very simple to use and not overly technical."
"CrowdStrike Falcon Complete provides complete details of any malicious activity, including the impact date and file source."
"It has good security features."
"It is working well. I tried a ransomware attack myself, and they were very fast in mitigating. I am very convinced of this product, and I am very satisfied with how it is working. The team behind the program itself is very valuable. If you don't have your own security team, they can do a great job for you. If your IT team isn't in the company, this can be of great value to you. Its documentation is very good. They have many different dashboards, and they do have a lot of information. Sometimes, it can be a bit overwhelming how much information is there, but once you find your way through with them, everything is very logical."
"Endpoint protection is the most valuable feature of CrowdStrike Falcon Complete at this moment."
"Unit 42 MDR provides us with managed detection and response functionalities, eliminating the need for capital expenditure since it is an operational expenditure-based service."
"Unit 42 MDR provides us with managed detection and response functionalities, eliminating the need for capital expenditure since it is an operational expenditure-based service."
 

Cons

"Pricing is definitely a problem. It could be cheaper for licensing."
"We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers."
"Its reporting feature could be user-friendly."
"As of recent, their MITRE scores were not as good as in years past."
"The solution should be lighter because it currently uses a lot of computing sources."
"Their endpoint solution is excellent. But I would like to see them improve their HDR, as well as their DLP (Data Loss Prevention)."
"The technical support is satisfactory, but there is room for improvement to enhance it."
"Its support should be improved. The product is amazing, but the problem is that their support team is overconfident about the product. If something happens, they don't listen. They keep arguing with the customer. It should have more reporting. Reports are not that customizable. We need customizable reports for our customers, but they not there in CrowdStrike as well as SentinelOne."
"I also have a concern regarding pricing, which is perceived as high compared to competitors."
"I have a concern regarding pricing, which is perceived as high compared to competitors."
 

Pricing and Cost Advice

"Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
"We pay $50,000 for the 200 endpoints we have."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"Falcon Complete isn't too pricy."
"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
"CrowdStrike Falcon Complete is one of the more expensive security protection solutions."
"CrowdStrike Falcon Complete is very expensive in comparison to Bitdefender."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...
What is your experience regarding pricing and costs for Unit 42 Managed Detection and Response?
I find the pricing to be expensive, especially when compared with competitors who offer significant discounts. Palo Alto has room to become more competitive in its pricing.
What needs improvement with Unit 42 Managed Detection and Response?
I prefer having local data sovereignty. It would be advantageous for Palo Alto to have local data centers across different countries to adhere to this requirement. I also have a concern regarding p...
What is your primary use case for Unit 42 Managed Detection and Response?
Unit 42 is a Managed Detection and Response solution with MDR capabilities. I use it in a managed service context where my organization's security needs are catered to by Palo Alto. Generally, it i...
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
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